Foodler レビュー 

2,112
•
TrustScore 5段階評価の1

1.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Foodler's save your order option did not save my allergies notes and I recreated an order only to realize that it could kill me if I ate it. No apology or potential solution from their CS team. Had... もっと見る

企業が回答しました

5つ星のうち1の評価

Review was initially five stars, but after several cancelled orders at the last minute leaving me with ZERO food for lunch and no way to get out to order a replacement meal, you have lost a customer.... もっと見る

企業が回答しました

5つ星のうち1の評価

Ordered a pizza at 7 to be delivered at 7:35. Order never showed up, so at 8:00 pm I called the restaurant and got no answer. Never received any call or any food and ended up ordering Felini's inste... もっと見る

企業が回答しました

5つ星のうち1の評価

They delivered my food after two hours LATE! After several attempts to call them to locate my food. After the 9th call they had the nerve to ask me if I still wanted the food I already paid for?!! I o... もっと見る

企業が回答しました

企業情報

  1. 持ち帰りサービス
  2. ・
  3. 食品提供業者

さまざまな外部ソースから提供された情報

Foodler believes a restaurant should focus its energy on things that a restaurant does best - which is making a great meal. We also believe that users should be able to find restaurants easily, compare them, and place orders from those restaurants - all in one place. We are dedicated to making both the restaurant and user experiences great. We are constantly adding new features, and hope you'll give us a try.


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1.1

ひどい

TrustScore 5段階評価の1

2112件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

1.1

すべてのレビュー

(2,112)

過去12か月のレビュー数: 1件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

i had put in a order for lunch food …

i had put in a order for lunch food never came and only thing they said was that they can cancel and refund the money. missed lunch and have to work hungry the rest of the day! thank you for offering nothing for your mistake. Customer should not have to ask what they can do for your mistake. just because we don't ask for anything for your mistake it would have been nice to offer something even if its the smallest thing.

2017年8月17日
自発的なレビュー
Foodler ロゴ

Foodler からの回答

Hello James,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

5つ星のうち5の評価

OMG - YUMMY!

OMG - I LOVE the food from Stone Hearth - not only can you taste the home made deliciousness, you can see them preparing your food when you eat there. I have already recommended it to several colleagues, who have also been delighted. Awesome people make it one of my top choices for lunch in this area.

2017年8月17日
自発的なレビュー
5つ星のうち1の評価

Missing items.

The driver took forever with the food and upon arrival did not give the two sodas I was charged 5 dollars for.

2017年8月17日
自発的なレビュー
Foodler ロゴ

Foodler からの回答

Hello Mikayla,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

5つ星のうち5の評価

I love Foodler

I love Foodler. It is a great way to order takeout. The customer service is outstanding, on the rare occasion when there are issues with the order

2017年8月16日
自発的なレビュー
5つ星のうち3の評価

My first order was to a place that has …

My first order was to a place that has changed it's name and menu.
Chirping Chicken is no longer there -

My 2nd order was to BarKogi - food was ok but order was not correct at first. Not a Foodler issue, I'm sure -
I called the restaurant and they happily corrected the error.

2017年8月16日
自発的なレビュー
Foodler ロゴ

Foodler からの回答

Hello Sandra,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

5つ星のうち2の評価

Food was received two hours after …

Food was received two hours after ordering, and wasn't hot

2017年8月16日
自発的なレビュー
Foodler ロゴ

Foodler からの回答

Hello John,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

5つ星のうち2の評価

Foodler was great but the food from …

Foodler was great but the food from Gourmet Garden was very sub par. I ordered 3 maki rolls. They all tasted the same with very little flavor. Almost as though they weren't fresh. I was very disappointed needless to say

2017年8月16日
自発的なレビュー
Foodler ロゴ

Foodler からの回答

Hello Debra,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

5つ星のうち1の評価

I'd highly recommend you order elsewhere.

Honestly Foodler could do a heck of a lot better on customer service. I ordered on sunday night and the food arrived 2 hours and 15 minutes late, over 3 hours after I ordered. When the food arrived the miso soup was cold, the rice had dried out, and the avocado had turned brown. I was too scared to eat raw fish that was likely out for 3 hours so I threw it away. I contacted foodler to ask about a refund and they kept saying they needed to reach out to the restaurant. 2 days and many emails later they still had not contacted them. They claimed the restaurant was unreachable which was interesting because when I called to see they picked up on the second ring. The restaurant would not refund and foodler refuses to stand behind their service. I'd highly recommend you order elsewhere.

2017年8月15日
自発的なレビュー
Foodler ロゴ

Foodler からの回答

Hello Jessica,

I'm so sorry to hear about your recent experience. We sincerely hope that we can resolve this for you to your complete satisfaction. Please contact us at support@foodler with your order number.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

5つ星のうち3の評価

Almost Satisfied Customer

Some of the restaurants are not as good as reported and the food is often delivered cold and very late at times.

2017年8月15日
自発的なレビュー
Foodler ロゴ

Foodler からの回答

Hello Monique,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

5つ星のうち5の評価

I LOVED IT

IIIII LOVED THE FACT THEY DIDNT PUT ANY ONIONS JN MY CRAB RANGOONS FOR MY ALLERGY !! My new favorite spot. ALL of my coworkers will be ordering g here

2017年8月11日
自発的なレビュー

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