Footactive レビュヌ 4,750

•
TrustScore 5段階評䟡の4.5

4.7

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Excellent service. As a person who has awkward feet and normally would never send away for shoes it was extremely useful to be able to talk to the team (Karen). She was friendly, polite and knowle... もっず芋る

5぀星のうち5の評䟡

I've used Foot Active for more than a decade and been very happy with their arch supports. As I developed a bit more discomfort than usual and was clearly over-pronating I decided to try the "medical"... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

I ordered some 3/4 metatarsal insoles, unfortunately when they're in they make my shoes etc too small in length and my toes push against the end. I contacted customer services who were extremely help... もっず芋る

5぀星のうち5の評䟡

I needed insoles. Lots of choice available and excellent quality. It allowed me to buy cheaper deck style shoes for summer and use the orthopaedic insoles for comfort. So much lighter to wear in summ... もっず芋る

䌁業が回答したした

䌁業情報

  1. 敎圢靎屋

圓該䌁業による蚘述

FootActive is one of the World's leading suppliers of Orthotic Insoles and lifestyle insoles. We work closely with our team of Podiatrists and Physiotherapists to make sure our insoles are at the forefront of orthotic technology.


連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

4750件のレビュヌ

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5぀星のうち5の評䟡

Excellent service

Excellent service. As a person who has awkward feet and normally would never send away for shoes it was extremely useful to be able to talk to the team (Karen). She was friendly, polite and knowledgeable about Plantar Fasciitis.
The trainers are great . They look good and are definitely going to be a help with supporting my feet. The delivery service was fast too.
I would happily buy from them again. Thank you. Jane.

2026幎4月10日
5぀星のうち1の評䟡

Ordered an item to be delivered by


Ordered an item to be delivered by Royal Mail 24 hour tracked, but still hasn’t been received by Royal Mail a week after I received an email saying your order has shipped. Needless to say money has been taken from my account

2026幎4月9日
Footactive ロゎ

Footactive からの回答

Dear Mrs Robertson,
We are sorry to see your negative review.
I can confirm your order was despatched the same day the order was placed. Unfortunately, this does seem like it has gone astray in the post. Sadly, this is out of our control, but we will of course help resolve to resolve the matter.
I can see on the system you have already contacted our team, and we confirmed we would send a replacement order at once. This has been done as requested.
It is frustrating when orders aren’t delivered on time, but we have acted swiftly to rectify the matter.
Regards
FootActive

5぀星のうち4の評䟡

Excellent customer service I ordered some 3/4 metatarsal insoles

I ordered some 3/4 metatarsal insoles, unfortunately when they're in they make my shoes etc too small in length and my toes push against the end. I contacted customer services who were extremely helpful but couldn't really offer a metatarsal alternative. I was going to return them but as they were only £23 and seem to be good quality I have decided to keep them in the hope they might fit in any future footwear I buy

2026幎4月8日
5぀星のうち3の評䟡

Insole is uncomfortable.

Unfortunately, my daughter finds the product very uncomfortable. It’s expensive to keep trying things. We will probably try getting some made for her. She has standard looking feet, but perhaps over-the counter products are not going to be a solution.

2026幎4月7日
Footactive ロゎ

Footactive からの回答

Dear Madam,
We are sorry to see your negative review.
We do have a wide range of insoles in various densities so maybe another product may be more suitable.
Wearing orthotic insoles for the first time can seem uncomfortable as you will not be used to the support. This is quite common but if orthotics are required it is worth persevering.
Perhaps you could contact us directly so we can help resolve the matter.
Regards
FootActive

5぀星のうち3の評䟡

The insole feels flimsy and not


The insole feels flimsy and not supporting the arch

2026幎4月7日
Footactive ロゎ

Footactive からの回答

Dear Sir/Madam,
We are sorry to see your negative review.
We can see you ordered the FootActive Comfort. This is a medium density insole but still has a decent arch support. There is some flex after the arch but this is standard as not to be too rigid whilst walking.
We do have a wide range of insoles in differing densities so another option may be more suitable.
Perhaps you could contact us directly so we can help resolve the matter.
Regards
FootActive

5぀星のうち5の評䟡

No quibble replacement.

I've used Foot Active for more than a decade and been very happy with their arch supports. As I developed a bit more discomfort than usual and was clearly over-pronating I decided to try the "medical" product rather than "comfort" I had been using. This proved to be a mistake and so I returned the products and they were replaced with no quibble which I am very happy about. But I'll need to get the source of new foot pain checked out!

2026幎3月27日
Footactive ロゎ

Footactive からの回答

Thank you very much for your positive review.

5぀星のうち5の評䟡

Absolutely brilliant

Absolutely brilliant. I always use this company and have found all the products excellent
I buy insoles , compression socks and flip flops. Very happy

2026幎4月1日
Footactive ロゎ

Footactive からの回答

Thank you very much for your positive review.

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