The two figurines I purchased arrived in a timely manner, were very well packaged and protected, and look absolutely beautiful! I am really pleased with the quality of these delightful pieces of art t... ãã£ãšèŠã
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Initially I was disappointed, it did not arrive when it was first supposed to. Unfortunately the emails updating me did not arrive until after the fountain itself, which is why 4 not 5 stars. Arrived... ãã£ãšèŠã
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Suzy arrived broken, i sent a photo and email and within a half hour i had notice a new one was on the way. Recieved 2 days later. I have never experienced such attention from any store anywhere ,... ãã£ãšèŠã
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It was difficult to make a decision as to which fountain to choose but I think we made the right one. I would have appreciated a bit more information about which date to expect it. At one stage it was... ãã£ãšèŠã
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Our group is based on 5 generations of Andalusian art design traditions and started in Australia back in 2013 and has ever since been active in building a strong network of reputable & ethical distributors across the country. Our premium home décor range & quality water features are sold & distributed under our brand Fandango 360 in over 138 décor stockists, 51 garden centres across 3 countries. Fountain Store offers a one stop shopping experience for garden, home and gifts ideas & solutions. We design, produce & sell our collections across Australasia. Design is our strength; variety is our differentiation & exceeding customer expectations is our mantra. Our collections include designer quality ornaments covering New Age, Ocean, Abstract, Angelic themes & high-end tableware. We only select top quality materials for indoor & outdoor use. Our water features range varies in colours, sizes & we even produce custom made designs. We champion variety, value & above all design. Our design concepts stem from unique interactions with our communities, travel experiences, our generational know how & our creative workshop. Abstract art is at the nub of our collections especially for garden ware, art décor feeds the design of our giftware & tableware with a combination of premium materials & exiting colours. This spring we are introducing metal & wall art items. This new collection includes a wide range of Andalusian Moorish metal art items with lighting, candle holders, mirrors & stylish tableware decoration. Our modern range includes abstract art déco, collage & 3D paintings as well as wall hung unique décor ornaments. Get in touch to explore our creative solutions for home & garden space. Be part of our successful distribution network & own part of our exclusive designer items for your home and garden.
Best Quality Fountains in Australia
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- Designer Quality at Affordable Prices
- We design, produce, buy and export over 450 different water features suitable for indoor and outdoor. We only work with ethical suppliers that share our passion for fountains and our history in craftmanship. We use various materials including mosaic, ceramic, clay terracotta, polystone, marble, acrylic and resin. The choice depends on design, functionality, size, weather conditions and longevity and cost. Our sourcing is not limited to one country, rather we are constantly on the look for new exciting places like Morocco, Turkey, Mexico, Colombia, Guatemala, Tunisia, etc... We are currently operating in 6 countries and growing fast to expand into other territories.
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2/2 Rachael Cl, 2128, Silverwater, ãªãŒã¹ãã©ãªã¢
- 1300848094
- care@fountainstore.com.au
- fountainstore.com.au
4.6
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Quick response to solve a problem.
Quick response to solve a problem for defective remote control.
2026幎5æ28æ¥
Fountain Store Australia & New Zealand ããã®åç
Thank you very much Susan,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
Crass & Crude
Highly deceptive sales techniques, disingenuous & catty management. Proof that you can be surrounded by beautiful things- but still be crass & crude!
2026幎6æ13æ¥
Fountain Store Australia & New Zealand ããã®åç
First sorry you feel that our promotion is confusing, second we see that you were happy with our products to come back for more.
Shame we couldn't live up to your expectations on this occasion.
I ordered 4 items spending hundredsâŠ
I ordered 4 items spending hundreds and all I got was one bhudda which was very cheap and nasty very disappointed.
2026幎5æ24æ¥
Fountain Store Australia & New Zealand ããã®åç
You are reviewing the wrong company. We spoke to you and you seemed to have placed a large number of items that you don't know who is who. Please double check your orders, we are not the company you reviewing.
Havenât received it yet
2026幎6æ8æ¥
Fountain Store Australia & New Zealand ããã®åç
Not sure what the review is for what service, this is utterly fallacious. Your order is for regional delivery, and placed on Monday, tracking shows it is on board a truck for delivery. May be wait until you get the item before posting a review. Have a nice weekend and hope you get to enjoy your item.
Concern 2 satisfaction
To be honest, initially I had some concerns as my order was damaged and then the same item was out of stock but The Fountain Store assisted by letting me choose another feature for more money if necessary - the extra would be waived, and this time a beautiful water feature was delivered safely, undamaged to a family member on the other side of Australia. Thank you for following through. TDP
2026幎6æ1æ¥
Fountain Store Australia & New Zealand ããã®åç
Thanks for the review
Very fast delivery,exactly as describedâŠ
Very fast delivery,exactly as described and well packed more than happy with my purchase would definitely order from this company again.
2026幎6æ3æ¥
Fountain Store Australia & New Zealand ããã®åç
Thank you very much Susan,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
Postage and delivery was so very quick
Postage and delivery was so very quick. Communication was easy and also very swift and helpful and outstanding customer service and satisfaction. The company's willingness to help made the process so easy. Highly recommend.
2026幎6æ2æ¥
Fountain Store Australia & New Zealand ããã®åç
Thank you very much Shelley,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
good product and intime delivery
2026幎5æ14æ¥
Fountain Store Australia & New Zealand ããã®åç
Thank you very much Harshaal,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
Great website quick delivery
Great website quick delivery
My red lady is beautiful packed so well arrived in one piece.
Highly recommend
2026幎6æ1æ¥
Fountain Store Australia & New Zealand ããã®åç
Thank you very much Lyn,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
As always very happy with the quality &âŠ
As always very happy with the quality & speed of delivery
2026幎5æ31æ¥
Fountain Store Australia & New Zealand ããã®åç
Thank you very much Deb,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
Delivery service was over and aboveâŠ
Delivery service was over and above expectation and prompt. Products are of high quality and worth buying
2026幎5æ28æ¥
Fountain Store Australia & New Zealand ããã®åç
Thank you very much,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
Easy ordering updates turned up dayâŠ
Easy ordering updates turned up day early no complaints
2026幎5æ28æ¥
Fountain Store Australia & New Zealand ããã®åç
Thank you so much for your wonderful 5-star review! We're thrilled to hear you're loving your Water Feature. Your feedback means the world to our small team here at Fountainstore. Enjoy your beautiful rock fountain, and please don't hesitate to reach out if you ever need anything.
Love my solar 3 tiered fountain
Love my solar 3 tiered fountain. Great price, well made and easily put together. Packed extremely well and arrived safe with quick delivery in rural area. The sound of running water is so tranquil, and exactly what I was looking for. I will definitely return as a customer.
2026幎6æ1æ¥
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Fountain Store Australia & New Zealand ããã®åç
Thank you so much for your wonderful 5-star review! We're thrilled to hear you're loving your fountain. Your feedback means the world to our small team here at Fountainstore. Enjoy your beautiful Tiered water feature, and please don't hesitate to reach out if you ever need anything.
I am amazed at how quick my parcelâŠ
I am amazed at how quick my parcel arrived and how happy I am with my purchase.
I definitely recommend Fountain Store!
2026幎5æ27æ¥
Fountain Store Australia & New Zealand ããã®åç
Thank you so much for your wonderful 5-star review! We're thrilled to hear you're loving your Buddha fountain. Your feedback means the world to our small team here at Fountainstore. Enjoy your beautiful water feature, and please don't hesitate to reach out if you ever need anything.
My figurine arrived in very goodâŠ
My figurine arrived in very good condition and within a reasonable time. I love the quality of the product.
2026幎5æ11æ¥
Fountain Store Australia & New Zealand ããã®åç
Thank you so much for your wonderful 5-star review! We're thrilled to hear you're loving your Mellina Statue. Your feedback means the world to our small team here at Fountainstore. Enjoy your beautiful ornament, and please don't hesitate to reach out if you ever need anything.
Fastest shipping ever
Fastest shipping ever. I love that I can use it without the heat as itâs a great to just see as the fake flames give off a cosy warm feeling that is just brilliant. Highly recommend, and may even put in the bedroom when I get a real one as itâs so cosy to look at. Five stars
2026幎5æ25æ¥
Fountain Store Australia & New Zealand ããã®åç
Thank you so much for your wonderful 5-star review!
We're thrilled to hear you're loving your Davos Electric Fireplace.
Your feedback means the world to our small team here at Fountainstore. Enjoy your beautiful cosy fireplace in this cold weather, and please don't hesitate to reach out if you ever need anything.
Very rude and unprofessional behaviour
Very rude and unprofessional behaviour. They behave as if you have made a mistake by ordering from them!
2026幎5æ26æ¥
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Fountain Store Australia & New Zealand ããã®åç
We are sorry to hear about your experience. Your broken statue was the result of a poor handling by the couriers. A replacement has been shipped and a tracking number provided. Sincerely, Fountain Store
poor after sales support when things go wrong
I bought a fountain three months ago which I love, and recently purchased a solar panel kit from the same store. The solar panel arrived damaged. I contacted the seller straight away, sent video evidence twice across multiple channels, and followed up several times over the course of a week. Each time I was told I would hear back that same day and never did.
When I finally mentioned raising a dispute with my credit card provider, the seller claimed a refund had been issued. A week of no action, and suddenly a refund appears the moment I pushed back, except the money has not actually arrived. Still waiting.
If you run into any issues with an order here, do not expect a straightforward resolution. Based on other reviews I have seen, problems tend to get turned back on the customer and the owner seems to rather spend more time debating with their customers than actually addressing their problems.
To the owner from a business owner myself: your products are good but your after sales communication needs serious work. A customer should not have to chase you for a week with no clear update or resolution after they did what you asked for, it's disrespectful and very unprofessional. You may not feel the impact now with a steady flow of new customers, but poor service has a way of catching up eventually.
2026幎5æ26æ¥
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Fountain Store Australia & New Zealand ããã®åç
Dear Amy,
We sent the solar panel promptly and it was delivered within 4 days to WA. Broken panel was caused by poor handling by couriers services. I am glad that you are enjoying our fountain.
If you need a solar fountain, we have a wide range of items to choose from.
As for the lack of communications, you reported the matter on Friday and we got you a full refund on Monday.
Your refund was processed before you even mentioned a dispute or escalation. Sorry we could not have been of any further assistance.
Sincerely, Fountain Store Management Team
My order was delivered the next day
My order was delivered the next day - packaged well no breakage. Will be buying more from this site in the future.
2026幎5æ21æ¥
Fountain Store Australia & New Zealand ããã®åç
Thank you very much Margaret,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
The fastest delivery for a big itemâŠ
The fastest delivery for a big item Iâve ever had. The fountain is impeccable, the picture doesnât do it justice, better in real life. Easy instructions to follow. Glad Iâve purchased it
2026幎5æ20æ¥
Fountain Store Australia & New Zealand ããã®åç
Thank you very much Sandra,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
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