Fountain Store Australia & New Zealand レビュー 

Smooth fast easy transaction.
Delighted with purchase.
Thank you.

Whole experience from ordering to delivery was excellent. Absolutely delighted with my purchase, which compliments my newly landscaped garden perfectly. Thank you.

Was delivered quickly and was well packed

gosh. This guy was SO RUDE.
I purchased a Bird feeder 22 February. It was despatched promptly. However I paid for express and no fault of the company they never picked it up.

I phoned carrier on 2 March not much help so I reached out to fountain store. They guy who answered was rude abrupt and condescending. I hardly got a wording. He lectured me "that these things happen Penny ' like I've never ordered goods before that have been delayed. All I wanted was my express shipping refunded. He said he'd refund it but my dealings with him were so unpleasant that I've completely gone off my purchase and I will NEVER purchase again or recommend this company. Treat your customers with respect

A lovely lady named Melanie has reached out to me. It seems that the carrier had failed twice to pick up my order. This is not the fault of the company and I still wish to receive my order. Melanie has offered to refund the freight cost which I appreciate and accept. Thank you for reaching out
Update. So after the meaningless reply to my post nothing has been done. No contact no refund nothing. It seems the reply was all for show. I emailed fountain store last night asking for an update and as of midday today radio silence. So guess I was correct after all. Awful company
Om gosh. The saga continues. Grab your popcorn people. So I again contacted the carrier who were lovely. My overnight (supposedly) has been sitting at Fountain store since I purchased it last week. They've obviously been tripping over my order but this fountain store never reached out to me advise there was a problem. The big ship carrier said it was being picked up today. Fountain store are apparently still investigating and we were going to message me at 4. So at 4.13 I messaged them. I got a message back. We are closed. We'll contact you tomorrow. WHAT!!! For the love of God just give me a refund and I'll purchase from a company who knows what they are doing. Oh and if it's a small family business you would well known who was so rude to me. So probably no investigation needed. You know all this could have been avoided if you had just COMMUNICATED with me

Arrived in good condition and quicker than I expected

The fountain I ordered came in a yellow colour when it was advertised as white, it also came chipped where it clicks in, so the top didn’t sit properly into the base. And I was also missing a pump for the machine so It was really disappointing.

I love the fountain I bought! It will be much easier to set up if there’s a clear manual or photo manual with clear labels.
Overall, I will buy it again as a present for my friends and family in the future. Thank you.

False advertising regarding first buyer discounts.

The person handles online and message who is super friendly and helpful. And the products I bought (3 intotal ) are super amazing. Will definitely recommend this shop!

The delivery was prompt with good communication and was well packaged,
A beautiful garden ornament !
Thank you!

Fantastic actually my fountain is awesome 😎

Sorted out my issue quickly and without fuss.

Easy to order once navigated to the correct Web page. Now waiting for a delivery date and tracking details

Absolutely love our purchases. What you see on the website is exactly what you receive. Ordered on a Sunday night and received them to the Gold Coast by the following Thursday. Our fountain and two ornamental items have now transformed our entrance. Very welcoming for guests and for us to come home to.

What a gorgeous fountain purchased from a really well organised and informative online shop! Love the substantial weight of this quality fountain. It is STUNNING! Communication as to shipping progress was so helpful. I am impressed !

Extremely quick on delivery.

Delivered within the time frame l was given. Packed secure . Very Happy with my choice .

Well, the review title says it all. A seamless purchase experience with great communication and to top it off, the product is more than excellent.

Highly recommend this site

Arrived as pictured. Looks great in first look. LED looks great. Raindrop effect not centered so thts a negetive point. The structure material is quite fragile and start developing cracks after few days. Overall good product but not worth the price

The product is great, and just as pictured.
The customer service was exceptional because it was personalised (ie. till the this item was delivered, I was in contact with the same person who knew the history of original purchase item and the exchange for this one)