I started using them today and from the first phone call to booking and going there and getting stuff into the storage locker has been fantastic. Very welcoming and great staff. Very clean all over o... もっと見る
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Quick and easy booking, Vincent was super helpful on the phone before I booked a unit. Check in was just as easy and quick with the space being clean and tidy. Remember to bring your own padlock!
Vincent and Ryan were fantastic! These guys made a potentially stressful day so easy and stress free, really kind and really helpful, could not fault their service at all! Went out of their way to h... もっと見る
企業が回答しました
Having come to a sudden need of storage options, I frantically googled local facilities (as is the way) i looked at a few places with units too small or way too expensive and then found fox. I visit... もっと見る
企業が回答しました
企業情報
Fox Self Storage Ltd - Salisbury について
当該企業による記述
Storage from the Professionals
At Fox Self Storage, we offer trusted storage solutions backed by 50 years of excellence, a 98% customer satisfaction rate, and over 4.2 million items safely stored. As a third-generation family business, we take pride in our friendly staff and outstanding customer service.
Personal & Business Storage
Whether you're moving home, decluttering, or managing business inventory, we provide flexible storage options tailored to your needs. Our units are ideal for individuals and companies alike, with access when you need it.
Secure & Accessible
Security is our priority. We've invested in advanced systems to ensure your belongings are protected, giving you peace of mind every step of the way.
Nationwide Coverage
With over 1,500 units across purpose-built facilities in Bristol, Cardiff, Cwmbran, Newport, Salisbury, Southampton, Stourbridge, and Taunton, we’re proud to serve communities across the UK.
Visit Us
We also sell packing materials and welcome you to visit your local branch—our team will be happy to show you around and help you find the perfect storage solution.
連絡先
Castlegate Business Park, SP4 6QX, Salisbury, Wiltshire, 英国
- 01722 442221
Fox Self Storage Ltd
4.4
優良
17件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Would recommend 100%
I started using them today and from the first phone call to booking and going there and getting stuff into the storage locker has been fantastic. Very welcoming and great staff. Very clean all over office yard and inside the storage area itself.
Would definitely recommend fox's to people.
2026年8月7日
Quick and easy
Quick and easy booking, Vincent was super helpful on the phone before I booked a unit. Check in was just as easy and quick with the space being clean and tidy. Remember to bring your own padlock!
2026年8月1日
Excellent service and the most…
Excellent service and the most competitive price I could fina anywhere. Storage unit is clear, secure and well maintaned.
2026年5月30日
Fox Self Storage Ltd - Salisbury からの回答
Thank you for your feedback, Wayne King! We’re glad to hear you had an excellent experience with our service and found our prices competitive. We strive to keep our storage units clear, secure, and well maintained, and we’re pleased to know that met your expectations. If you need anything else, feel free to reach out.
The staff made it real easy to navigate…
The staff made it real easy to navigate through the account set up they were very polite and helpful. The store seems constructed well and ids a secure lock up. I’m very pleased great service.
Michael kelly.
2026年5月2日
Fox Self Storage Ltd - Salisbury からの回答
Thank you for your positive feedback, Michael! We’re glad to hear that you found the account setup easy and that our staff was polite and helpful. We also appreciate your comments about the store’s construction and security. We look forward to serving you again!
All good so far !
2026年4月15日
Fox Self Storage Ltd - Salisbury からの回答
Angela, thank you for your feedback. We are pleased to hear everything has been going well so far and appreciate your support. If there is ever anything more we can help with, the team will be happy to assist.
Easy location and helpful staff
2026年2月18日
Fox Self Storage Ltd - Salisbury からの回答
Hi Elizabeth,
Thank you for your review. We’re pleased to hear you found our location convenient and the team helpful.
We aim to make every visit straightforward and welcoming, so it’s great to know that came across. We appreciate you taking the time to share your feedback.
BEWARE!
Promise of special rates to be offered after the initial 2 months promotional prices … these ‘special’ prices never manifested themselves, full extortionate price was charged every time, even though they were assured that we intended to continue to store our stuff at Fox’s for many months to come.
Little or no communication evident between the ‘shop floor’ staff, and the frequently referred to Accounts Team. LOOK OUT!
2025年12月25日
Fox Self Storage Ltd - Salisbury からの回答
Thank you for your feedback. We feel it is important to clarify the situation for the benefit of all our customers. Unfortunately, in this instance, the issue arose because there were outstanding payments that had not been settled over several months. We provided multiple reminders and communicated this clearly.
We pride ourselves on offering very generous promotional rates and high-quality refurbished facilities, and we always ensure that the terms are transparent from the start. After the promotional period, the standard rate applies, and we believe our pricing remains competitive.
We understand that this may have been disappointing, but it is important for us to maintain fairness and consistency for all customers. We welcome any further discussion to ensure that everyone fully understands our terms and the value we offer.
Thank you for the opportunity to clarify, and we remain committed to providing excellent service and competitive pricing to all our clients.
Very helpful great service and price
Very helpful great service and price. Only downside was the complicated payment method for the first payment which was confusing and I didnt like. I would have thought payment on a card machine would have sufficed!
2025年12月4日
Fox Self Storage Ltd - Salisbury からの回答
Thank you, Deborah. We are pleased to hear that you found our service helpful and the pricing good. We are sorry that the initial payment process felt confusing and appreciate you sharing this feedback. We understand how important a simple payment experience is and will take your comments on board as we continue to review and improve our systems. Thank you for choosing Fox Self Storage and for taking the time to leave your review.
The staff are friendly and professional…
The staff are friendly and professional
The storage units are clean and dry and the yard is also clean and organised
Very well priced to
2025年11月17日
Fox Self Storage Ltd - Salisbury からの回答
Thank you, Andy. We are very pleased to hear that you found our staff friendly and professional and that you were happy with the clean, dry and well organised storage units and yard. It is great to know you felt the pricing was very fair. Your feedback is much appreciated, and we are glad you chose Fox Self Storage.
Very helpful quick efficient service
Very helpful quick efficient service. Vincent was very supportive to my needs. Went above and beyond. Would highly recommend.
2025年11月10日
Fox Self Storage Ltd - Salisbury からの回答
Thank you, Paula. We are so pleased to hear that you found the service quick, efficient and helpful. It is wonderful to know that Vincent provided such great support and went above and beyond to meet your needs. Your kind words and high recommendation mean a lot to us, and we are very glad you chose Fox Self Storage.
Last minute needs for storage met and expectations exceeded.
Having come to a sudden need of storage options, I frantically googled local facilities (as is the way) i looked at a few places with units too small or way too expensive and then found fox.
I visited the site to judge the size and it was perfect for my needs.
Vincent, the attendee of the day, was super helpful and even got me a great deal on an smaller overflow unit when my needs changed for a second time in the same day! Great service, location is perfect for us and well priced. Thank you!
2025年11月7日
Fox Self Storage Ltd - Salisbury からの回答
Thank you, Rich. We are delighted to hear that you found the right storage solution with us and that Vincent was so helpful in meeting your changing needs on the day. It is great to know that you were pleased with the service, location and pricing. Your kind words mean a great deal to us, and we are very glad you chose Fox Self Storage.
Friendly and helpful staff, easy to use storage
Friendly and helpful staff, easy access - clean and easy access facility
2025年11月7日
Fox Self Storage Ltd - Salisbury からの回答
Thank you, Henry. We are pleased to hear that you found our team friendly and helpful and that you were happy with the cleanliness and accessibility of our facility. Your feedback means a lot to us, and we are glad you chose Fox Self Storage.
Vincent and Ryan were fantastic!
Vincent and Ryan were fantastic!
These guys made a potentially stressful day so easy and stress free, really kind and really helpful, could not fault their service at all! Went out of their way to help, really great communication prior to moving day, just brilliant! Thank you so much!
2025年10月21日
Fox Self Storage Ltd - Salisbury からの回答
Thank you, Patricia. We are delighted to hear that Vincent and Ryan helped make your moving day easy and stress free. It is great to know they were kind, helpful and communicated so well before the move. We will be sure to share your lovely feedback with them. Thank you for choosing Fox Self Storage!
Well run and secure unit
Stephen was very helpful and I felt that my house contents were secure whilst, at the same time, I could access them whenever I needed to.
2024年12月18日
Fox Self Storage Ltd - Salisbury からの回答
Thank you, Andrea. We’re so pleased to hear that Stephen was helpful and that you felt confident your belongings were secure while still being easy to access. It’s great to know the service met your needs, and we appreciate you choosing Fox Self Storage.
Guys at the depot were courteous
Guys at the depot were courteous, friendly and helpful. The depot was open fixed days and times - closed after 8pm which made me feel more comfortable if I had to go later in the day.
2025年7月29日
Fox Self Storage Ltd - Salisbury からの回答
Thank you for your comments and we’re pleased to hear our team were courteous and Friendly. We’ll make sure we share your feedback with the team.
Super facility
Great support when I was first enquiring remotely about storage options. Ryan has been brilliant in preparing everything before my arrival from France and always super welcoming at every visit.
2025年9月19日
Fox Self Storage Ltd - Salisbury からの回答
Thank you so much, Dave, for your kind words. We’re delighted to hear that your experience with our storage services has been so positive. Ryan will be especially pleased to know his support and welcoming approach made such a difference. We appreciate your feedback and look forward to continuing to support you.
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