From booking to moving day Kathryn was fantastic she explained everything to put me at ease as i felt very overwhelmed, stressed and no idea where to begin! Explained the process..with a video call a... もっと見る
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Great guidance and information from your website including the videos showing the units, these were extremely useful in helping us choosing what we needed. Lady at the front desk was extremely helpful... もっと見る
企業が回答しました
Staff very friendly, helpful and efficient. Unit was good. Access and trolleys helpful. Would give 5 star but for the fact you have to pay 4 weeks up front, even if you gave a final date, but then wai... もっと見る
企業が回答しました
Foxes is a very professional and secure location. It offers different size storage units at competitive prices. The staff are friendly and very helpful. Foxes also offers a great moving service,... もっと見る
企業が回答しました
企業情報
Fox Self Storage Ltd - Southampton について
当該企業による記述
Storage from the Professionals
At Fox Self Storage, we offer trusted storage solutions backed by 50 years of excellence, a 98% customer satisfaction rate, and over 4.2 million items safely stored. As a third-generation family business, we take pride in our friendly staff and outstanding customer service.
Personal & Business Storage
Whether you're moving home, decluttering, or managing business inventory, we provide flexible storage options tailored to your needs. Our units are ideal for individuals and companies alike, with access when you need it.
Secure & Accessible
Security is our priority. We've invested in advanced systems to ensure your belongings are protected, giving you peace of mind every step of the way.
Nationwide Coverage
With over 1,500 units across purpose-built facilities in Bristol, Cardiff, Cwmbran, Newport, Salisbury, Southampton, Stourbridge, and Taunton, we’re proud to serve communities across the UK.
Visit Us
We also sell packing materials and welcome you to visit your local branch—our team will be happy to show you around and help you find the perfect storage solution.
連絡先
Calmore Ind Est, Totton, SO40 3SA, Southampton, Hampshire, 英国
- 023 8042 8571
Fox Self Storage Ltd
4.6
優良
20件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Thought it was a bigger unit but it's…
Thought it was a bigger unit but it's ok for the stuff we have to store,staff are great and Access is easy
2026年7月22日
Happy moving day
From booking to moving day Kathryn was fantastic she explained everything to put me at ease as i felt very overwhelmed, stressed and no idea where to begin! Explained the process..with a video call and showing what needed to go. Movers arrived morning and didn't stop very professional and courteous .. had many china ornaments and tea sets!..all carefully wrapped and boxed, all items treated with care and straight to storage... thank you I would highly recommend and wouldn't hesitate to use again 👌
2026年7月20日
Always have excellent service from Fox…
Always have excellent service from Fox Storage. Well organised site, good storage units, good access, safe and secure and great staff.
2026年6月26日
Fox Self Storage Ltd - Southampton からの回答
Thank you for your wonderful review, Jackie.
We are delighted to hear that you continue to receive excellent service from Fox Storage. There is no greater compliment than a returning customer, and we truly appreciate your continued trust in us.
It is fantastic to know that you value our well organised facility, easy access, secure storage units and, most importantly, our great team. Your kind feedback means a great deal to everyone at Fox.
Thank you for taking the time to share your experience.
Friendly staff
Friendly staff, ease of use for storage and fair price. Ended up using the storage for 6 years rather than the planned year!
2026年6月15日
Fox Self Storage Ltd - Southampton からの回答
We are delighted to hear that you found our team friendly, our storage easy to use and our pricing fair.
The fact that your planned one year of storage turned into six years is perhaps the greatest compliment we could receive. We are grateful for the trust you placed in us over such a long period and are pleased that we could continue to meet your needs throughout.
Thank you for choosing Fox Self Storage and for your loyalty over the years. We wish you all the very best for the future.
Kirstie chafe was very helpful and …
Kirstie chafe was very helpful and very welcoming lovely 😍
2026年6月11日
Fox Self Storage Ltd - Southampton からの回答
Thank you for your kind words, Mr. Beverley! We’re delighted to hear that Kirstie was helpful and welcoming. If you need any more assistance, please feel free to reach out.
Fox Self Storage Ltd - Southampton からの回答
Mrs Martin, thank you for your lovely feedback. We are delighted to hear you found the team friendly and professional throughout your experience. Your recommendation is greatly appreciated and means a great deal to everyone at Fox. Thank you for your support.
Fox Self Storage Ltd - Southampton からの回答
Thank you for your positive feedback, Dean! We’re glad to hear that everything went smoothly and that you had a good experience with our friendly reception team. We look forward to welcoming you back in the future.
Lovely service it just got too…
Lovely service it just got too expensive, but that is more to do with the cost of living now being extortionate in the UK... thanks Labour!
2025年12月12日
Fox Self Storage Ltd - Southampton からの回答
Thank you for your feedback. We’re glad to hear you enjoyed our service. We understand the current cost of living challenges and are committed to providing value for our customers.
Excellent service and very happy with…
Excellent service and very happy with the price too !
2026年2月18日
Fox Self Storage Ltd - Southampton からの回答
Thank you so much for your kind words! We’re delighted to hear that you were happy with both the service and the price. Your support means a great deal to us.
I needed storage for a short time as I…
I needed storage for a short time as I relocated from Hamble-Le-Rice to Totton Southampton. This was perfect location for me to keep stuff until I could complete my move.
The staff were amazing, so very helpful and always so cheerful. It made it a pleasure each time I went in to the storage lockup. Top marks for a clean tidy set up and and staff.
I would totally recommend them on all counts.
2026年1月22日
Fox Self Storage Ltd - Southampton からの回答
Thank you, Chris. We are delighted to hear that the location worked so well for you during your move and that the team made each visit such a positive experience. It is wonderful to know that you found the facility clean and tidy and the staff cheerful and helpful throughout. Your recommendation means a great deal to us, and we are very glad you chose Fox Self Storage.
Renting a storage unit
The help and assistance we received when booking and viewing the storage unit was top rate.Many thanks
2025年12月11日
Fox Self Storage Ltd - Southampton からの回答
Thank you, Tim. We are very pleased to hear that you received top rate help and assistance when booking and viewing your storage unit. Your feedback is much appreciated, and we are glad you chose Fox Self Storage.
Great guidance and information from…
Great guidance and information from your website including the videos showing the units, these were extremely useful in helping us choosing what we needed. Lady at the front desk was extremely helpful in showing us around. Very pleased with the Unit we were given.
2025年11月26日
Fox Self Storage Ltd - Southampton からの回答
Thank you, Damian. We are very pleased to hear that you found the guidance and information on our website helpful, and that the unit videos made it easier for you to choose what you needed. It is great to know that our front desk team were so helpful when showing you around and that you are happy with the unit you were given. Your feedback is much appreciated, and we are glad you chose Fox Self Storage.
Fox Self Storage Ltd - Southampton からの回答
Thank you so much for your feedback. We really appreciate it
Excellent Service
Very organised and helpful staff at the site. Excellent customer service . Lovely and clean . Used from 2023-2025 and would thoroughly recommend them .
2025年10月13日
Fox Self Storage Ltd - Southampton からの回答
Thank you, Lorraine. We’re so pleased to hear that you found our team organised, helpful and that you were impressed with the cleanliness and customer service at the site. It’s wonderful to know you stored with us long term and would recommend our facilities so highly. We appreciate your kind words and thank you for choosing Fox Self Storage.
Excellent and professional service
Foxes is a very professional and secure location. It offers different size storage units at competitive prices.
The staff are friendly and very helpful.
Foxes also offers a great moving service, any size property is catered for. With friendly and professional staff to make it ad stress-free as possible.
I would highly recommend Foxes to anyone.
2025年10月2日
Fox Self Storage Ltd - Southampton からの回答
Thank you, Rita. We’re delighted to hear that you found Fox Self Storage professional, secure, and good value, and that our team were friendly and helpful throughout. It’s great to know you were also pleased with our moving service and that we helped make the process as stress free as possible. Your recommendation means a great deal to us, and we appreciate you choosing Fox Self Storage and Fox Moving and Storage.
Staff friendly.
Staff very friendly, helpful and efficient. Unit was good. Access and trolleys helpful. Would give 5 star but for the fact you have to pay 4 weeks up front, even if you gave a final date, but then wait up to 21 days for any overpayment!
2025年9月5日
Fox Self Storage Ltd - Southampton からの回答
Thank you, Kim. We are very pleased to hear that you found our staff friendly, helpful, and efficient, and that the storage facilities met your needs. We appreciate your honest feedback regarding the payment and refund process — your comments are important to us and will be shared with our accounts team for review. Thank you for taking the time to share your thoughts and for choosing Fox Self Storage
Friendly staff from the first phone…
Friendly staff from the first phone call to actually going in and seeing the place .. Katherine Rider was brilliant
2025年9月23日
Fox Self Storage Ltd - Southampton からの回答
Thank you, Martin! We’re delighted to hear you had such a positive experience from start to finish. We’ll be sure to pass along your kind words to Katherine, she’ll be thrilled to know she made your move easier. We appreciate you choosing Fox Self Storage!
Staff very friendly and helpful nothing…
Staff very friendly and helpful nothing is too much trouble
2025年9月22日
Fox Self Storage Ltd - Southampton からの回答
Thank you for your feedback Michael. It is wonderful to hear that our staff were friendly and helpful. We always aim to make the process as easy as possible, so it means a lot to know nothing was too much trouble. We truly appreciate you choosing Fox Self Storage.
Great unit
Great unit, friendly staff. Having a storage unit means I don't have to live amidst clutter.
2025年9月18日
Fox Self Storage Ltd - Southampton からの回答
Thanks for sharing your experience, Guy! We’re delighted the unit is working well for you and that our team made you feel welcome. Having that extra space really does make all the difference.
Fox Self Storage Ltd - Southampton からの回答
Thank you, Richard! We’re really pleased you felt everything was safe and that the team were friendly!
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