Easy to book , helpful staff, clean and tidy storage unit , safe secure easy access , but would help if longer access hours . Great if moving home for short or long term storage. Highly recommend.
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Used Fox Removals into a Fox Storage unit and it all went very well. My belongings were carefully packed into the van and then unloaded by the guys into a storage unit at the Taunton/Wellington site.... もっと見る
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Great facility, clean, good size and variety of modern, secure storage units. The staff could not have been more helpful and efficient. I made an error with my booking but it was rectified by 8am the... もっと見る
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Moving from Bristol to Taunton we needed some short term storage for some items we did not want to go in the removal van. The Wellington branch was ideal as it was just off junction 26 of the M5. Staf... もっと見る
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企業情報
Fox Self Storage Ltd - Taunton について
当該企業による記述
Storage from the Professionals
At Fox Self Storage, we offer trusted storage solutions backed by 50 years of excellence, a 98% customer satisfaction rate, and over 4.2 million items safely stored. As a third-generation family business, we take pride in our friendly staff and outstanding customer service.
Personal & Business Storage
Whether you're moving home, decluttering, or managing business inventory, we provide flexible storage options tailored to your needs. Our units are ideal for individuals and companies alike, with access when you need it.
Secure & Accessible
Security is our priority. We've invested in advanced systems to ensure your belongings are protected, giving you peace of mind every step of the way.
Nationwide Coverage
With over 1,500 units across purpose-built facilities in Bristol, Cardiff, Cwmbran, Newport, Salisbury, Southampton, Stourbridge, and Taunton, we’re proud to serve communities across the UK.
Visit Us
We also sell packing materials and welcome you to visit your local branch—our team will be happy to show you around and help you find the perfect storage solution.
連絡先
Westpark, Chelston, TA21 9HD, Taunton, Somerset, 英国
- 01823 213252
Fox Self Storage Ltd
4.1
ほぼ満足
21件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fox Self Storage Ltd - Taunton からの回答
Thank you for your fantastic review, Lisa.
We are delighted to hear that you found everyone at Fox so helpful and that you had such a positive experience with our team.
Thank you for choosing Fox and for your lovely comments. We really appreciate it.
Overall a bad experience
Overall a bad experience, poor service and the person today literally seemed like they hated every aspect of their job.. Shocking.. cancelled and moved with immediate effect. Not recommended. Very unprofessional, dismissive with a true lack of care in assisting a customer. Local alternatives cheaper with better access times.
2026年8月15日
自発的なレビュー
Fox Self Storage Ltd - Taunton からの回答
Thank you for your review, Chris.
We are disappointed to read your description of events as we do not believe it fairly reflects the interaction that took place.
At the time of your visit there was an outstanding balance showing against the account. Our staff member therefore needed to check that this had been cleared before reopening access to the storage unit. This was a perfectly normal account procedure and the matter was checked and resolved in less than 15 minutes.
We would also clarify that the conversation actually took place with your wife and, from our understanding, the exchange throughout was pleasant, polite and professional. We therefore do not recognise the description of our staff member as dismissive, uncaring or unprofessional.
We appreciate that even a short delay can be frustrating when trying to access your belongings, but our team have a responsibility to ensure accounts are correctly checked before access is restored. On this occasion that is all that occurred.
We are sorry that you subsequently decided to move your storage elsewhere, but we remain confident that our member of staff acted appropriately and professionally throughout.
Very friendly and helpful staff
Very friendly and helpful staff, clean and bright common areas and storeage units.
2026年8月5日
Great choice of units at an affordable…
Great choice of units at an affordable price (I had an offer for the first 8 weeks).
Really helpful and polite staff.
2026年7月11日
Clean , tidy and secure
Easy to book , helpful staff, clean and tidy storage unit , safe secure easy access , but would help if longer access hours . Great if moving home for short or long term storage.
Highly recommend.
2026年7月3日
Opening times
The facilities and staff are great. The only disappointment is the opening times. Being open on a Sunday would be great.
2026年6月26日
Fox Self Storage Ltd - Taunton からの回答
Thank you for your review, Mr David.
We are delighted to hear that you have been pleased with both our facilities and our team. Your kind comments are greatly appreciated.
We also appreciate your feedback regarding our opening hours. We understand that Sunday access would be convenient for some customers and will certainly take your comments into consideration as we continue to review our services.
Thank you for choosing Fox and for taking the time to share your experience.
Fox Self Storage Ltd - Taunton からの回答
Thank you for your review, Andrew.
We're pleased to hear that you found our service professional and that you would recommend us to others. Recommendations are one of the greatest compliments we can receive, and we are grateful that you took the time to share your experience.
Thank you for choosing Fox Self Storage
Used Fox Romovals & Fox Storage…
Used Fox Removals into a Fox Storage unit and it all went very well. My belongings were carefully packed into the van and then unloaded by the guys into a storage unit at the Taunton/Wellington site. Great job, thank you.
2026年5月11日
Fox Self Storage Ltd - Taunton からの回答
Thank you for your kind words, Paul! We’re glad to hear that your belongings were safely packed and unloaded into the storage unit at the Taunton/Wellington site. If you need any assistance in the future, please don’t hesitate to reach out.
Very Helpful Staff
Very Helpful Staff. Clean, easy to access units with readily available trolleys to transport belongings.
2026年4月20日
Fox Self Storage Ltd - Taunton からの回答
Thank you for your kind feedback. We are pleased to hear you found the team helpful and the storage units clean and easy to access. It is also great to know the readily available trolleys helped make transporting your belongings more convenient. We appreciate your support.
Great service, friendly staff.
Great service.
Friendly, helpful staff. Made the whole experience easy,
2025年9月1日
Fox Self Storage Ltd - Taunton からの回答
Thank you for your kind words, Zane! We’re glad to hear you had a great experience with our friendly and helpful staff. We look forward to assisting you again in the future.
Clean and tidy units opening times…
Clean and tidy units opening times especially evening could do with going until 6pm or 6:30pm as it’s hard to get there after work. Prices are a tad high but over all good service
2026年3月20日
Fox Self Storage Ltd - Taunton からの回答
Thank you Mark for your feedback.
We are pleased to hear you found the units clean and tidy and that you were happy with the overall service. We also appreciate your comments regarding opening times and pricing, and will share this with the team as we are always looking for ways to improve.
Thank you again for taking the time to share your experience.
Great facility and helpful, efficient staff
Great facility, clean, good size and variety of modern, secure storage units. The staff could not have been more helpful and efficient. I made an error with my booking but it was rectified by 8am the next day. An excellent service all round.
2025年12月11日
Fox Self Storage Ltd - Taunton からの回答
Thank you for your wonderful feedback. We are delighted to hear that you were pleased with the clean, modern and secure storage facilities, as well as the range of unit sizes available. It is great to know that our team were helpful and efficient and that your booking issue was resolved so quickly. Your kind words mean a great deal to us, and we are very glad you chose Fox Self Storag
Fox Self Storage Ltd - Taunton からの回答
Thank you, Miles. We are so pleased to read your review and comments about our team and facility in Wellington.
Main issue is amount of time the store…
Main issue is amount of time the store is not accessible. Every Sunday and bank Holidays.
Also closes by 5.30pm week days.
2025年10月11日
Fox Self Storage Ltd - Taunton からの回答
Thank you for your feedback, June. We’re sorry to hear that our access hours have caused you some inconvenience. Our current opening times are designed to balance accessibility with on-site security and staff availability, but we do review them regularly based on customer feedback. We appreciate you sharing your thoughts, and we’ll take your comments into account as we continue to look at ways to improve our service. Thank you for choosing Fox Self Storage.
Easy Self Storage
Moving from Bristol to Taunton we needed some short term storage for some items we did not want to go in the removal van. The Wellington branch was ideal as it was just off junction 26 of the M5. Staff were friendly and the site clean and easy to access. It was also good value and met your needs. Would recommend.
2025年3月3日
Fox Self Storage Ltd - Taunton からの回答
Thank you, Peter. We’re pleased to hear that our Wellington branch was convenient for your move between Bristol and Taunton, and that you found the site clean, accessible, and good value. It’s great to know the team were friendly and that the facilities met your needs. We really appreciate your recommendation and thank you for choosing Fox Self Storage.
Lovely staff and facilities
Lovely staff and facilities. The weekend opening times aren't great.
2025年10月6日
Fox Self Storage Ltd - Taunton からの回答
Thank you, Alan. We are very pleased to hear that you were happy with our staff and facilities. We appreciate your feedback regarding weekend opening times, your comments are valuable and will be shared with our management team for review. Thank you for choosing Fox Self Storage.
Fox Storage were very kind and…
Fox Storage were very kind and thoughtful. The facilities were clean and easy to use.
2025年9月18日
Fox Self Storage Ltd - Taunton からの回答
Thank you, Julie. We are delighted to hear that you found our team kind and thoughtful, and that the facilities were clean and easy to use. Your feedback means a great deal to us and we truly appreciate you choosing Fox Self Storage.
Absolutely brilliant customer service.
Absolutely brilliant customer service.
Definitely use again if needed.
Lock up was perfect.
2025年9月5日
Fox Self Storage Ltd - Taunton からの回答
Thanks so much for the kind words, Phillip! We’re really pleased to hear everything went smoothly and that the lock-up was just what you needed. We’d be more than happy to help you again anytime.
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