What a fabulous service! Ordered a special birthday present and received my order in three days. A very good price and excellent communication via email. I will not be going anywhere else in future! T... もっと見る
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I would like to take this opportunity to recognise the excellent service I received from Danny, who works at your Malvern Link shop.
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I am so pleased with my order. I was sceptical at first because it was less expensive but I can confirm my perfume is exactly what I ordered. I sent an email with regards to Backorder and got a respo... もっと見る
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I have been a customer of theirs for several years now. The service is excellent, the staff couldn't be more helpful, only ever had to phone once and they sorted out the mess I made Delivery is spo... もっと見る
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4.8
優良
117件のレビュー
最近のレビュー依頼の記録はありません
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A great experience
This was my first time using Fragrance House and it won’t be the last. My perfume was a great price - cheaper than on the high street at the time I purchased it. Super service and fast delivery of items. Thank you!
2025年12月12日
自発的なレビュー
fragrancehouse.co.uk からの回答
Thank you for your review Claire, we truly appreciate you taking the time to leave this for us at this busy time of year.
Glad to hear that you found our prices good, we always try to offer the best prices possible while still providing a fast service
May you have a lovely Xmas and a wonderful New Year and we look forward to seeing you back at www.fragrancehouse.co.uk in 2026
Excellent Service- Would Recommend To Anyone
As a first-time customer I admit I was slightly sceptical. I hadn’t heard of Fragrance House before, their prices were extremely competitive and they also stocked a very hard-to-find item. However, I did some online shop research, read all the reviews (a few negative ones in there, however I’m not convinced of their authenticity, so disregarded them) and also researched their bricks-and-mortar shop. Satisfied that everything was very much legit, I placed my order, and am delighted I did so. When I had a question after placing the order, I called the shop and they were extremely friendly and helpful. Delivery was super-fast! The item was ordered Saturday afternoon and it arrived Tuesday morning. It was extremely well packaged, and overall I’m really happy. I would recommend Fragrance House to anyone.
2025年12月18日
自発的なレビュー
fragrancehouse.co.uk からの回答
Thank you for your review and recommendation Richard we truly appreciate you leaving this for us at such a busy time of year, as you yourself mentioned customer reviews are important.
It's great to hear that you received brilliant service from our phone team and that they manage to answer your queries - it's a small team but they do work hard.
Wishin you and yours a wonderful Xmas and New Year and we hope to see you again soon at www.fragrancehouse.co.uk
Ordered Xmas present at the weekend and…
Ordered Xmas present at the weekend and kept me up to date with delivery. A really quick delivery Even got a nice free sample. Thank you.
2025年12月5日
自発的なレビュー
fragrancehouse.co.uk からの回答
Many Thanks for your review Tracey we really appreciate you taking the time at this very busy time of the year to leave this for us. I hope that the lucky person loves their amazing gift and glad that you like the sample. Wishing you and our loved ones an amazing Xmas and a wonderful 2026.
Great website, brilliant value, fast delivery and very well packaged
I was looking for an aftershave gift set for my 2 sons for Christmas. The one I liked was £66 everywhere but I got it on Fragrance House for £49.50 with free delivery and a little perfume sample which was a nice touch. The aftershave sets arrived within a couple of days really well packaged. Am extremely happy and will definitely use Fragrance House again.
2025年12月15日
自発的なレビュー
fragrancehouse.co.uk からの回答
Thank you for sharing your review Teresa and I'm pleased to hear that you found presents for your sons at great prices, I hope that they love them on Xmas Day.
We wish you and your family and amazing Xmas, wonderful New Year and look forward to seeing you back at www.fragrancehouse.co.uk in the near future
fragrancehouse.co.uk からの回答
Thank you for your review Adrian, we really appreciate you takig the time to leave this for us. I hope that the lucky recipient enjoys their wonderful gift and we look forward to seeing you back at www.fragrancehouse.co.uk in the near future - maybe something for yourself? In the meantime, Happy Xmas and a Wonderful 2026
Easy to use site
Easy to use site, fast delivery well packed very happy
Order #177620:
2025年12月13日
自発的なレビュー
fragrancehouse.co.uk からの回答
Thank you for your review, these are very important to us. It's great to hear that you found our site easy to use (you should be able to orer and pay within just 3 clicks).
Royal Mail as our main courier are excellent and I'm pleased to hear that they delivered quickly to you.
If we do not see you back at www.fragrancehouse.co.uk before Xmas have an amazing one and the best of New Year's
I found the product I desired
I found the product I desired, at a fair price. Ordering was simple and quick. Delivery was fast, product exactly as described, arrived safely and was just what I wanted. Perfect..
2025年12月10日
自発的なレビュー
fragrancehouse.co.uk からの回答
Thanks for the review Paul, these are really important to Independents such as ourselves.
Really pleased that you found our prices and service great. Hope the lucky recipient enjoys the gift and we look forward to seeing you back at www.fragrancehouse.co.uk inthe future - maybe something for you?
ROBERTO CAVALLI AFTERSHAVE
ROBERTO CAVALLI AFTERSHAVE
Prompt delivery, as stated, & well packaged
2025年11月30日
自発的なレビュー
fragrancehouse.co.uk からの回答
Thank you for your review Phil and we hope that you are enjoying your Roberto Cavalli fragrance. Cavalli is on of those best kept secrets in perfumery and I'm glad your in on it.
Enjoy your scent and we look forward to seeing you abck at www.fragrancehouse.co.uk for your next bottle (or maybe something different)
Fantastic service,Great…
Fantastic service,Great communication,,Well.packaged,Thankyou
2025年12月2日
自発的なレビュー
fragrancehouse.co.uk からの回答
Thank you for your review as an independent we truly appreciate our customers taking the time to share their experience.
We hope that you enjoy your fragrance and look forward to seeing you back at www.fragrancehouse.co.uk in the future
Excellent service - highly recommended
Easy and straightforward to place order. Item was received really quickly, ordered on Nov 18 and here on Nov 20. Excellent service, will be recommending Fragrance House to family and friends.
2025年11月20日
自発的なレビュー
fragrancehouse.co.uk からの回答
Thank you for your review, we appreciate you taking the time to leave it for us. As an Independent customer feedback is truly important.
We hope you enjoy your fragrance, it's one of those true classics, and look forward to seeing you back at www.fragrancehouse.co.uk in the future
5 Star Service
5 Star
Excellent
Order #175120:
Excellent service from start to finish. Kept up to date on delivery details which was prompt. The DKNY gift set was a lovely present for my daughter and came well packaged. Will use Fragrance House again
2025年11月21日
自発的なレビュー
fragrancehouse.co.uk からの回答
Thank you for your wonderful review, it's great to hear that you love the DKNY Be Delicious gift set, it's an amazing set and I hope that your daughter loves it to.
We look forward to helping you find either your next fragrance gift, or maybe something special for yourself, in the future
What can I say absolutely easy to use…
What can I say absolutely easy to use website vast range of products that I have seen anywhere and the delivery was quicker than I expected definitely will be using again.
2025年11月24日
自発的なレビュー
fragrancehouse.co.uk からの回答
Thank you for taking your time to leave us this review, we truly appreciate you doing so. Glad to hear that we beat your delivery expectations and that you found our site very easy to use. We hope to see you back in the near future at www.fragrancehouse.co.uk
I found the website very easy to…
I found the website very easy to navigate, was supprised at the quantity of products available and the prices were fantastic. I opted for 3-5 day free delivery and was very supprised when i got the email with a tracking number and 2 day delivery. The item was very well packaged and was in excelant condition. Will now be a returning customer
2025年11月10日
自発的なレビュー
fragrancehouse.co.uk からの回答
Thank you for your review Martin, we truly appreciate you taking the time to leave such an extensive review for us. Great to hear that we went over and beyond your expectations (we always aim to) and we look forward to seeing you back at www.fragrancehouse.co.uk in the future
Great!! Swift Delivery
Swift delivery. Easy to navigate website. Reasonable prices. Very good
2025年11月13日
自発的なレビュー
fragrancehouse.co.uk からの回答
Thank you for your review Paul, as an independent hearing from our customers is very important to us. We always try to offer great prices and I'm pleased to hear that we did that with the Opium perfume. I hope that whoever the lucky recipient is that they are enjoying it.
We look forward to seeing you again in the future at www.fragrancehouse.co.uk
Spot on
Very reasonably priced. Speedy delivery, very well packaged. Will certainly be ordering again from fragrance house. Fab
2025年11月11日
自発的なレビュー
fragrancehouse.co.uk からの回答
Thanks for the review Stephen, we really do appreciate hearing form our customers. We hope you are enjoying your latest purchase and look forward to seeing you back at www.fragrancehouse.co.uk in the near future for some more of our great prices and speedy delivery
Prompt delivery and fabulous value for…
Prompt delivery and fabulous value for money: delighted.
2025年11月8日
自発的なレビュー
fragrancehouse.co.uk からの回答
Thank you for your review Claire we really appreciate you taking the time to share your experience with others.
We look forward to seeing you back at www.fragrancehouse.co.uk in the future and promise once again to offer both great value and quick delivery
Love perfumecheap prices and fast…
Love perfumecheap prices and fast delivery 🚚 thankyou
2025年11月5日
自発的なレビュー
fragrancehouse.co.uk からの回答
Thank you for your review Allison, and also your repeat custom. It's customer's such as yourself that make this so worthwhile.
We aim to always offer not just great prices but also great service and I am pleased that once again we have got it right for you.
Look forward to seeing you back in the future
Great prices!
Great prices!! Quick delivery and an added in free sample which I thought was lovely!! Will definitely order from here again!
2025年11月6日
自発的なレビュー
fragrancehouse.co.uk からの回答
Thank you fo your review Sophie, as an Indepedent we really appreciate you taking the time to leave this for us.
We hope you enjoy your fragrance and look forward to seeing you back in the near future
Easy to navigate website
Easy to navigate website. Couldn’t believe my fragrance arrived the very next day, well packaged and a even received a free sample of a different fragrance which was really nice.
2025年11月3日
自発的なレビュー
fragrancehouse.co.uk からの回答
Thanks for the review Nicky and glad you found our website easy to use. Our aim is to get every order received by 2.30pm out the same day and, couriers playing ball, delivered within 1-2 days. So I am pleased to hear that we managed this with you.
Glad you liked your fragrance sample, these are always included, and we look forward to seeing you back on www.fragrancehouse.co.uk in the near future
Quick delivery and very well packaged
Quick delivery and very well packaged
Will definately be using again :)
2025年11月6日
自発的なレビュー
fragrancehouse.co.uk からの回答
Thank you for your review Lauren it's always good to hear from our customers. We hope that you enjoy your fragrance and look forward to seeing you back in store or at www.fragrancehouse.co.uk in the near future
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