Freddy's Frozen Custard & Steakburgers レビュー 

86
•
TrustScore 5段階評価の2.5

2.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Trussville location is bad. Went yesterday to get my usual chili cheeseburger and was told they don't do that even though I had got it numerous times and could give a bowl and fix it myself which is... もっと見る

5つ星のうち5の評価

I pulled into Freddie's on Elcamino alto Dr. In Springfield Mo and what made this experience great was not only the service but, also the genuine customer service that a guy named Brandon Stockstill... もっと見る

5つ星のうち1の評価

New location in Mesa,AZ Noise unreal from young kids. Placed our order, waited and waited, ones arrived after us kept receiving their meals but still not ours. FINALLY, someone came to us and said... もっと見る

5つ星のうち5の評価

Sherry gave us excellent service. Her customer service skills are admirable. She and her team work well together. It is evident that she is well liked and respected by her coworkers. Our food order wa... もっと見る

企業情報

  1. レストラン

さまざまな外部ソースから提供された情報

Freddy’s Frozen Custard & Steakburgers is an American fast-casual restaurant chain based in Wichita, Kansas.


連絡先

2.7

期待以下

TrustScore 5段階評価の2.5

86件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.7

すべてのレビュー

(86)

過去12か月のレビュー数: 13件

レビューを書く
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5つ星のうち1の評価

Freddy's app sucks

Freddy's app sucks, when I signed up I was promised a free treat when I spend a certain amount but no matter how much I spend that free treat is unobtainable so I will not be using the app to gain points I will never be able to collect on. I uninstalled that useless app

2025年6月18日
自発的なレビュー
5つ星のうち1の評価

Service NOT Rendered

Service NOT Rendered

We arrived at Freddie’s at 7:58pm on 7/4/25. We were told we are closed. I said we only want ice cream. They said we closed at 8pm. They were serving another customer ahead of us. This was a very bad experience as my son’s girlfriend is visiting us from Spain and she witnessed this horrible experience.

2025年7月4日
自発的なレビュー
5つ星のうち5の評価

My husband and I went to the Freddy's…

My husband and I went to the Freddy's at FlatIrons in Broomfield Colo. On a Saturday 5/17/25 around lunch time. We received excellent customer service, Mason who waited on us was very kind, polite and professional, not to mention helpful! He spoke well had a great can-do attitude! Now days you don't get that kind of customer service. Especially at a fast food restaurant, he was patient with us as we don't eat out much and was not familiar with the menu, he even offered us a senior discount that we would have never asked for or about! Our food was fresh hot and absolutely awesome!! Mason is a great representation for Freddy's they should recognize him and give him a raise! You don't come across these young adults who really care! Mason is AWESOME!!!! B&M Gallegos

2025年5月17日
自発的なレビュー
5つ星のうち5の評価

Freddy's norfolk

When norfolk nebraska brought Freddy's in I thought just another overpriced fast food joint. But I did try it and let me tell ya it was sooooo good. All the staff were smiling and friendly, the workers were quick to clear tables and offered to take our trays. The custard was awesome too. I give this place 5 stars and I'll be eating here often. Look out culvers Freddy's in town and taking over.

2025年5月19日
自発的なレビュー
5つ星のうち5の評価

Amazing service fast and hot checked me…

Amazing service fast and hot checked me at the table take to see if I was good and then I knew he was amazing then he told me
He’s from the north ❤️❤️❤️❤️ they were also friendly every person that walked in the door must come here a lot because they knew everybody by name it was just an amazing atmosphere sitting there for a few minutes, paying attention to how they treat people. The food is definitely really good. The only thing I’m sad about is it’s been here forever and I never tried it. I will definitely be coming back.

2025年4月9日
自発的なレビュー
5つ星のうち1の評価

Bad steakburger

Freddy's is my favorite hamburger spot in Wichita, KS, however, this week I went to the 21st and Amidon location. Ordered a single cheese combo and the steakburger was flat out terrible. Sure hope you have not changed these burgers. Usually they are a smash burger with a quarter of it hanging off the bun. None of it was hanging off the bun. No big deal, however, I took the top bun off and the patty was just a square piece of meat. I'm sure it wasn't spoiled but it wasn't the usual quality I've come to expect. I'll be back again next week but sure hope it isn't the same sandwich or it will be my last visit.

2025年3月6日
自発的なレビュー
5つ星のうち2の評価

Disenchanted with Freddy’s.

I’m use to prices shooting yo everywhere but even so I was shocked to pay $8.19 for a single burger with no cheese. Almost the same price as a double burger with cheese. The burger patty was so thin it had holes in it. Then, they no longer have Freddy’s sauce out where you can get it, and as an extra annoyance, you have to ask for a code to get into the rest room. I used to really love Freddy’s but no more!

2025年2月17日
自発的なレビュー
5つ星のうち1の評価

I went to Freddie's in Florence Ky at…

I went to Freddie's in Florence Ky at 12:00 noon. Lunch Time. You would think it would be packed. Two cars in the parking lot. Mine and one other. Dining room had 3 people counting myself. I should have left gracefully then. Food didn't resemble beef and went I got home with my order my fries were missing. My first and last visit.

2025年2月6日
自発的なレビュー
5つ星のうち1の評価

don’t order delivery through the…

don’t order delivery through the freddy’s app. its super unreliable, i’ve probably received all the items that i ordered 2-3 times out of 10. and they don’t give you any way to report that you didn’t get an item. usually it’s a drink but this time it was my $7 ice cream and the fry sauce!! i call the # the store has on google, and it’s not actually the store just some rude lady!! so overall very poor experience today. annoying that i have to go into the store tomorrow after i paid $35.

2024年11月29日
自発的なレビュー
5つ星のうち3の評価

Freddy's Frozen Custard & Steakburgers

When I've eaten at 2 locations the food is good. However, I ordered delivery and it was not good at all.
The bun was wrinkled and the burgers just not appetizing at all. Also, the fries were extremely cold. I am close to the location, so it should not have been that cold. I specifically requested the Freddy's sauce and Ranch. Neither one was with the order. Very disappointed with the food. A cold burger and fries are the worst. Only the root beer and the Pepsi fountain drinks helped the 3 rating. Sloppy presentation.

2024年11月10日
自発的なレビュー
5つ星のうち3の評価

the app sucks

1st off I love the burgers, tots and curds.
the fries are so thin they get cold way too fast.
2nd the app does not work for me at all and the customer service is one of the worst i have ever used.
They do not respond at all to any complaints. I complained to the manager in the store "Abigail" about my order placed through the app that got lost dispite the fact i had the order number and all i got was an apology from her and nothing from corporate. None of my orders show up nor do any special email notifications show in my app.

2024年10月15日
自発的なレビュー

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