Lovely people that genuinely love what they do and care. Set up snd install of hearing aids was fun and relaxing never rushed snd the product so far is great. Couldn't be happier.
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Vivian Tran was absolutely incredible. After a number of hearing aid companies and countless sets of aids. A decent outcome I was never able to achieve. Through Vivian and Freedom Hea... ãã£ãšèŠã
Rainan was helpful & thorough. It just took a few postponed appointments, before we finally saw him, I believe, we were told he had not been well, each time we were booked to see him. Unfortunately w... ãã£ãšèŠã
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It was easy to book an appointment . The apportment was on time. The test procedure was explained in plain english. The results were explained with the good and a very slight high pitch loss , t... ãã£ãšèŠã
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Freedom Hearing offers solutions and services to help improve the lives of people with hearing loss. We have access to the latest hearing aid technology and provide personalised and expert hearing healthcare for every client; including Government Hearing Services Program (HSP), Department of Veterans' Affairs (DVA), WorkCover industrial deafness claims and private clients. Our passionate audiologists and audiometrists work in over 30 clinics and visiting sites across the country, and it is our mission to help Australians impacted by hearing loss to rediscover the volume and vitality of life.
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Level 3, 4 Railway Parade, 2134, Burwood, ãªãŒã¹ãã©ãªã¢
- 1300 689 085
- info@freedomhearing.com.au
- freedomhearing.com.au
4.9
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Very thorough and professional hearingâŠ
Very thorough and professional hearing test by the clinician, Melina.
2026幎3æ19æ¥
Freedom Hearing ããã®åç
Hi Robert,
Thank you so much for sharing your lovely experience! Melina will be delighted to hear your kind words.
Warm regards,
Salena
The Freedom Hearing Team
Always a pleasure to visit FreedomâŠ
Always a pleasure to visit Freedom hearing. Very courteous and on time. Very rarely have to wait past appointment time to be called to be seen to. Always professional approach by staff what's not to like.
2026幎3æ17æ¥
Freedom Hearing ããã®åç
Hi Tony,
Thanks so much for your kind feedback! Weâre really pleased to hear you always enjoy your visits and consistently have a positive experience with our team.
We look forward to seeing you next time.
Kind regards,
Salena
The Freedom Hearing Team
The lady at Freedom Hearing McKinnon
The lady at Freedom Hearing McKinnon - Vicki was first class . But the outcome of the hearing test was devastatingly bad . I was penalised an extra 4% on my hearing rating because of my age which took me out of claiming range . This was never mentioned until 2 years into the claim. Freedom Hearing have been excellent since though.!
2026幎3æ11æ¥
Freedom Hearing ããã®åç
Hi Stephen,
Thanks for your feedback. Weâre really glad to hear you had a positive experience and that our team has continued to support you well.
Weâre sorry to hear about your concerns regarding the test outcome and understand this would have been disappointing. We appreciate you taking the time to share your experience with us.
Kind regards,
Salena
The Freedom Hearing Team
An absolute brilliant experience withâŠ
An absolute brilliant experience with Freedom Hearing.
Convenient to get to, parking at the front door wich is important for me. Clinicians will clearly explain and answer your questions. Great customer service the moment you walk in.
It's soo nice to be looked after and to recieve this kind of service.
2026幎3æ18æ¥
Freedom Hearing ããã®åç
Hi Mark,
Thank you for your lovely feedback! Itâs great to hear you felt well looked after from the moment you arrived and had a positive experience with our team.
We look forward to seeing you again soon!
Kind regards,
Salena
The Freedom Hearing Team
Freedom Hearing ããã®åç
Hi there,
Thank you for your kind words! Weâre really pleased to hear you had a positive experience with our team. Vicki will be delighted to hear your feedback.
Kind regards,
Salena
The Freedom Hearing Team
Excellent customer service. Totally professional.
The experience of the complete appointment was faultless. Personal greeting on arrival. Then the friendly, curtious, knowledgeable and professional manner of the technician was excellent.
2026幎3æ17æ¥
Freedom Hearing ããã®åç
Hi Mark,
Thanks so much for sharing your wonderful experience! Weâre really pleased to hear your appointment went so well from the very start.
We look forward to seeing you again.
Kind regards,
Salena
The Freedom Hearing Team
Freedom Hearing ããã®åç
Hi Barry,
Thanks so much for your feedback!
Warm regards,
Salena
The Freedom Hearing Team
Freedom Hearing ããã®åç
Hi Kevin,
Thank you so much for your feedback!
Regards,
Salena
The Freedom Hearing Team
Rang and was answered promptly
Rang and was answered promptly, both people I spoke with were very helpful, Sebastian was more then helpful, I advised that my hearing was bad could he speak slowly and a bit louder , he apologised so the rest of the conversation was great, he explained all about hearing aids I had been fitted for seemed very knowledgeable on all subject matter I requested.
2026幎3æ16æ¥
Freedom Hearing ããã®åç
Hi David,
Thank you for your kind feedback! Weâre glad to hear you received prompt and helpful service, and that Sebastian was able to clearly explain everything about your hearing aids.
Kind regards,
Salena
The Freedom Hearing Team
the audiologist was so understand andâŠ
the audiologist was so understand and gave me clear instructions on how to in the future do changes of the ear buds .
Also have done this previously and the lady on reception please look after he she is a great asset to the company
2026幎3æ9æ¥
Freedom Hearing ããã®åç
Hi Andrew,
Thanks so much for your feedback! Weâre really pleased to hear our team provided clear guidance and that you felt well supported.
Theyâll be thrilled to hear your kind words!
Kind regards,
Salena
The Freedom Hearing Team
Rainan was helpful & thorough
Rainan was helpful & thorough. It just took a few postponed appointments, before we finally saw him, I believe, we were told he had not been well, each time we were booked to see him. Unfortunately we had travelled all the way from Kempsey the first time without being notified in time, but I guess that couldnât be helped if you donât know until the day you are unwell, plus we did wait 45 mins before seeing him when we finally did get to see him. Rainan spoke clear & precise, we felt comfortable to ask questions, which were clearly answered.
2026幎3æ6æ¥
Freedom Hearing ããã®åç
Hi Wayne,
Thank you for your feedback. Weâre pleased to hear Reinan was helpful, thorough, and communicated clearly throughout your appointment.
Weâre sorry for the delays and wait time you experienced and appreciate your understanding. Your comments have been noted as we continue to improve.
Kind regards,
Salena
The Freedom Hearing Team
Freedom Hearing ããã®åç
Hi Earl,
Thank you for your kind feedback! We're glad to hear you had a helpful and easy experience with our team.
We look forward to seeing you soon!
Warm regards,
Salena
The Freedom Hearing Team
Professional and friendly.
2026幎3æ12æ¥
Freedom Hearing ããã®åç
Hi Brett,
Thank you for your kind feedback!
Warm regards,
Salena
The Freedom Hearing Team
Freedom Hearing ããã®åç
Hi Nicolino,
Thanks so much for your feedback! Weâre really glad you found it easy to talk with our team.
All the best,
Salena
The Freedom Hearing Team
Freedom Hearing ããã®åç
Hi Brian,
Thank you for your feedback! We're glad you had a great experience with our team.
Kind regards,
Salena
The Freedom Hearing Team
Freedom Hearing ããã®åç
Hi there,
Thank you for your kind words! Itâs great to hear you found our team helpful and courteous.
Kind regards,
Salena
The Freedom Hearing Team
Freedom Hearing ããã®åç
Hi Canice,
Thanks so much for your feedback! Weâre really glad to hear you had a good experience with our team and found it helpful.
Sincerely,
Salena
The Freedom Hearing Team
Freedom Hearing ããã®åç
Hi Dean,
Thank you for your feedback!
Sincerely,
Salena
The Freedom Hearing Team
Freedom Hearing ããã®åç
Hi James,
Thanks so much for your feedback! Weâre really glad to hear your new hearing aids are working great and that the setup went smoothly.
Kind regards,
Salena
The Freedom Hearing Team
Staff were very courteous and veryâŠ
Staff were very courteous and very knowledgeable
2026幎3æ6æ¥
Freedom Hearing ããã®åç
Hi Gino,
Thank you for your feedback! We're glad to hear you had a helpful experience with our team.
Sincerely,
Salena
The Freedom Hearing Team
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