Laarzen (merk Travellin) met een productiefout gekocht. Maar ze willen er niet naar kijken, geen retourmogelijkheid geven. Laarzen in de prullenbak, geld weg. Niet kopen bij deze club.
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Got sent two right shoes rather than a left and a right! I was quite frustrated as I'd spent over £160 on them but speaking to Paris she was really lovely apologised and got the other shoe to me the n... もっと見る
This Cornish small business is an absolute gem of a find. It’s quickly become my go-to place for eco-friendly/sustainable gifts for friends and family. They stock a fab selection of brands and are ver... もっと見る
Ordered Vivobarefoot Women's Magna Lite WR SG for my daughter. Ordering & delivery was quick & easy. Got the wrong size but the returns & reorder process was easy & hasslefree. My daughter really plea... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Freedom To Explore established in 2017 - your trusted companion for all things related to outdoor family lifestyle. Our mission is to inspire families to embrace the magic of the great outdoors, creating lasting memories along the way. We're here to guide you on your journey, offering expert advice, resources, and curated products designed for adventurous families. Based in the picturesque town of St Ives Cornwall, you can visit us in person or shop online. Independent, Family Run and Women Owned. Formerly Little Goat Gruff
連絡先
Freedom - High street, TR26 1RS, St Ives, 英国
- 01736602880
- info@freedomtoexplore.co.uk
- freedomtoexplore.co.uk
4.2
ほぼ満足
514件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great company to deal with.
Website very easy to navigate and ordering was simple. Delivery was ultra quick. Granddaughter extremely happy with her toy camping group.
2023年11月20日
Fast and reliable.
2023年11月3日
Satisfied customer
Great price, well packaged, and shipped immediately
Will definitely buy from here again!
2023年10月30日
Really happy with my order
Really happy with my order - great quality products and arrived quickly.
2023年10月26日
Disappointing service
Item faulty (kids shoes) and not fit for purpose after only six weeks of use, and they have refused to give me a refund or replacement. I had bought them a few months before and they were too big so I had them for a while before my son started wearing them, but for a £75 pair of kids shoes to be falling apart after even six months is not a reasonable amount of time to expect them to last. I have emailed them again with photographs but they have ignored my last two emails. I have contact Vivo Barefoot direct to see if they can help at all.
2023年10月25日
自発的なレビュー
Great products, dispatched fast.
Great products that you often can't get elsewhere, Dispatched fast.
2023年10月18日
You won't be disappointed
Great service. I was a little nervous ordering from a new place I hadn't heard of, but their reviews are all good. Communication was great from ordering to receiving my item. The teddy is very good quality and I'm glad to have found a new place to order from in future!
2023年10月16日
Perfect little doll for my great niece…
Perfect little doll for my great niece - she absolutely loves it! Would highly recommend.
2023年5月20日
Great little retailer with sustainable values
Great experience. Got an excellent price on a Patagonia jacket which incidentally, I have loved wearing since I got it. The shipping was free, and carbon neutral and the packaging was spot on.
Will definitely shop here again...
2023年10月12日
Great quality products for good prices!
2023年10月6日
Two rights dont make a left
Got sent two right shoes rather than a left and a right! I was quite frustrated as I'd spent over £160 on them but speaking to Paris she was really lovely apologised and got the other shoe to me the next day as I needed then by the end of that week and arranged collection from Royal mail to my house to pick up the other one! It did make me laugh though tbh and it's a good story to tell my friends who think ots hilarious
2023年10月9日
FTE is always very good value and…
FTE is always very good value and reliable for a bargain. I always do during their sale time as 25% is such a great discount. I ordered another set of Connetix tiles this time, you can never have too much of this stuff! Fantastic hours and days and weeks of absorbing play followed....(the kids love it almost as much as I do!)
2023年9月22日
Great prices, quick delivery
I have been looking for the Patagonia Jumpsuit for a while and to find it so heavily discounted was amazing. The delivery was very fast too. Very happy. Will definitely shop again
2023年9月25日
Great sale bargains and quick despatch.
2023年9月25日
Easy to buy and always good offers
Buying from you has always been easy and always get good offers for stuff I want to buy for my grandkids
2023年9月22日
Great products at really good prices
Great products at really good prices!
Easy to order and great communication. An added bonus that I'm also supporting a local small business.
I will definitely be shopping with Freedom To Explore again!
2023年9月22日
Perfect!
Great prices, fast shipping, and a friendly company. I will definitely purchase from you again!
2023年10月4日
自発的なレビュー
I would not use this company again
I would not use this company again. The Patagonia t shirt arrived poorly packed and really crumpled. The solution was for ME to wash and iron. Can hardly give as a gift having removed labels to wash and iron.
2023年9月26日
自発的なレビュー
Freedom To Explore からの回答
Hi Carol,
We are really sorry that your T-shirt arrived with some creases, as we explained we send in paper packaging to reduce our impact on the planet and it is to be expected that an item may get a little creased during transport. We also explained that we mostly remove the plastic packaging that items arrive to us in so we can ensure it is recycled, again to reduce our impact on the planet.
We explained that it is best practice to always wash new clothes before wearing anyway, from the manufacture of the fabric to the creation of the top to the transport all clothing goes on a long journey so it is always advise to wash new clothing before wearing it.
We also happily offered you to return the item for a full refund .
As we explained we have never had a complaint about something arriving with some creases before in all our years in business so we don't wish to change our packaging process which greatly reduced environmental impact which is of great importance to us.
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