I am not getting my earned cashback. I keep having to call every month and then search and email receipts to get the correct compensation. I keep getting people who can't seem to do anything about the... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Previously when I didn't get the 10% cash back and I had to follow up, I've been told on occasion that I needed to wait up to 8 weeks before I get the cash back even after providing the purchase recei... もっと見る
企業が回答しました
We have been members of FreeShipping.com for over 15 years now. Every year the company gets better and better. We always save WAY more money using them than we pay for membership. We love the new w... もっと見る
企業が回答しました
I got my items quickly there is great communication easy to access them to resolve any issue you may have I did receive a $10 check as a refund very unexpected thought it would be much longer everyone... もっと見る
企業が回答しました
企業情報
FreeShipping.com について
当該企業による記述
What is FreeShipping.com?
FreeShipping.com members shop online with exclusive savings at
1,000+ retailers year-round
FreeShipping.com gives you exclusive savings when you shop at top retailers like Macy's, Best Buy, Groupon, Kohl's, Walmart and many more.
SEE ALL RETAILERS
HOW FREESHIPPING.COM SAVES YOU MONEY
10% CASH BACK
Automatically earn 10% Cash Back when you shop through FreeShipping.com
SHIPPING REBATES
Forget free shipping minimums. Get refunded for the shipping charges you pay online
PRICE PROTECTION
When an item you buy sells for less later, get paid up to $100 for the price difference
LEARN MORE
Over $40 Million in savings paid out to FreeShipping.com members
READ FAQs
FREESHIPPING.COM GUARANTEE
If you don't love FreeShipping after 30 days, we'll give you a full refund for your first month of membership. You can even keep any Cash Back you earned during that time. Cancel FreeShipping.com anytime. No cancel fees. No questions asked.
連絡先
P.O Box 303, 06067, Rocky Hill, 米国
- 1-800-869-5597
- CustomerService@FreeShipping.com
- freeshipping.com
3.5
まあまあ
5603件のレビュー
ネガティブなレビューの 99％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Scam - stay away!
Scam! Do not sign up. It was listed as a delivery rebate on a reputable floral website I was buying an arrangement on. I went through the registration, it charged me $2 on PayPal but wouldn’t give me the delivery fee rebate eventhough it clearly said on THIS order. I called the number on the error message and first they tried telling me I never was charged the $2, so my membership wasn’t active. I asked for a supervisor and had my PayPal account open and was able to prove that wrong. So then, they apologized and said it’s active, but you don’t get a rebate on the purchase you’re making, it’s “usually” on the next purchase! How could a supervisor not know the terms of service and online ads that generate registrations. Because it’s a scam and no one ever gets a rebate, they just start charging you $19.99 a month (read the fine print). My mistake for believing - too good to be true!
2026年4月15日
自発的なレビュー
I am not getting my earned cashback
I am not getting my earned cashback. I keep having to call every month and then search and email receipts to get the correct compensation. I keep getting people who can't seem to do anything about the problem, and then the can gets kicked down the road to someone who will email back or call back, even if I ask to speak to a manager or supervisor. Considering that we have to pay monthly for this service, it is unacceptable to keep getting the run-around like this month after month, year after year.
2025年11月8日
自発的なレビュー
FreeShipping.com からの回答
We’re so sorry for the frustration this has caused and thank you for the feedback! We appreciate your patience and continued membership. We know how important it is to see your savings track properly, and it is a top priority to our team. We'd love to help you clear this up and identify if there are any eligibility issues with your orders or anything else that may be causing repeated delays. We can't look up your membership from here, but please email CustomerService@FreeShipping.com and let them know you are coming from Trustpilot and we will have them keep an eye out for you!
Free shipping is a great company
Free shipping is a great company. You receive the cash back in a timely manner.
2026年3月12日
FreeShipping.com からの回答
Thank you for your kind words about our team, Thomas! We strive to make your shopping and, most importantly, your savings journey as smooth as possible.
I do not want to use this service
I do not want to use this service, and I do not want them to take money from my account!
2026年4月8日
自発的なレビュー
FreeShipping.com からの回答
Hey Thomas, thanks for giving FreeShipping.com a try. If our program isn't for you, simply log in to your account and click on the "Help" menu. Then click the "Cancel Membership" link and follow the instructions provided. You may also cancel by emailing us at CustomerService@FreeShipping.com or by calling our Customer Service Team at 1-800-869-5597. We will process your cancellation right away.
FreeShipping.com からの回答
We love hearing that you’re enjoying the program, Iris. Make sure you check out our other benefits, including Shipping Rebates, Food Delivery Rebates and Price Protection!
Scam takes money
This is a scam i ordered cologne from Bloomingdale’s and this came up and now i been charged 2$ then a week later 19$ called them they need to be reported for deceptive practices
2026年4月3日
自発的なレビュー
FreeShipping.com からの回答
Hey Jerry, allow us to introduce ourselves! FreeShipping.com is a Cash Back membership program that helps you save money when shopping online. We have 1,000+ popular retailers in our program where you can receive 10% Cash Back, Shipping Rebates, Price Protection, and Food Delivery Rebates for awesome savings, every day! If you have any further questions or decide our program isn’t for you, our customer service team is standing by at CustomerService@FreeShipping.com.
FreeShipping.com からの回答
Welcome to FreeShipping.com! Make sure to check out all the benefits including 10% Cash Back, Shipping Rebates, Price Protection, and Food Delivery Rebates for awesome savings, every day.
FreeShipping.com からの回答
Hello Dawn, we understand your concern and we’d love to get to the bottom of it for you. To protect your privacy, please email us at CustomerService@FreeShipping.com to provide us with further details so we can locate your account. We’ll be standing by, ready to help!
I got a check in the Mail
I got a check in the Mail! That was a nice surprise. However, I’m not sure how this all works.
2026年3月19日
FreeShipping.com からの回答
Hey Nancy, allow us to introduce ourselves! FreeShipping.com is a Cash Back membership program that helps you save money when shopping online. We have 1,000+ popular retailers in our program where you can receive 10% Cash Back, Shipping Rebates, Price Protection, and Food Delivery Rebates for awesome savings, every day! Find the store you'd like to shop at through our site, shop as usual, submit any shipping or delivery rebates, and we'll track your Cash Back and send you a pay out once a month! If you have any further questions our customer service team is standing by at CustomerService@FreeShipping.com.
I never signed up for this
I never signed up for this. Only noticed because they keep taking $$ from my account. Dishonest company
2026年2月21日
自発的なレビュー
FreeShipping.com からの回答
Hello Susan, we're sorry the process felt this way. FreeShipping.com memberships do require consent during sign-up, including agreement to the membership terms and billing, before enrollment is completed. However, we’re always happy to review your account details if needed and we're more than happy to process a cancellation. We’d love to help figure this out, to protect your privacy, please email us directly at CustomerService@FreeShipping.com.
Scam
I just now caught the $2.00 charge on my debit card. I tried to log into freeshipping.com's web-site. They don't recognize my email. No wonder because I never signed up for this scam. I see where they will attempt to charge me $19 next month. It'll never happen. I see some retailers have this company and that's how they scam your information. Most people don't notice it for months. Wow what a business model. Deceptively scamming people out of money. I am writing to all of the companies using this scam company. I don't know how much freeshipping kicks back to them. I intend to find out. I never ordered anything I still do not know how they got my info. They do not have 5 star reviews. Anyone can tell the fake reviews. Also, BBB scams is onto this company.
2026年3月9日
自発的なレビュー
FreeShipping.com からの回答
Hello Beth! We're sorry you're feeling frustrated and we'd love to clarify the structure of our program. FreeShipping.com is a Cash Back membership program that helps you save money when shopping online. During sign-up, members have to provide consent and agree to the membership terms and billing before the FreeShipping.com enrollment process is completed. If our program isn't for you, you may also cancel by emailing us at CustomerService@FreeShipping.com or by calling our Customer Service Team at 1-800-869-5597 and we will process your cancellation right away.
Easy, breezy!
My purchase was made easily and the order was received quickly. I would recommend this to any regular online shopper!
2026年3月12日
FreeShipping.com からの回答
We appreciate you being part of the FreeShipping.com community, Elaine, and we look forward to helping you save even more on your next purchase!
I got my items quickly there is great…
I got my items quickly there is great communication easy to access them to resolve any issue you may have I did receive a $10 check as a refund very unexpected thought it would be much longer everyone should try free shipping.com
2026年3月12日
FreeShipping.com からの回答
Thank you for your kind words about our team, Lori! We strive to make your shopping and, most importantly, your savings journey as smooth as possible.
FreeShipping.com からの回答
We're so glad we were able to help you achieve your savings goals! We’re here whenever you need us, Ashley, and we're ready to help you keep earning 10% Cash Back.
very easy to do
very easy to do and also easy to re-coup the monthly cost with rebates and shopping bonuses.
2026年3月12日
FreeShipping.com からの回答
Thank you for being part of FreeShipping.com TC! We’re proud to support your savings journey and look forward to many more Rebate pay-outs ahead.
PLEASE STOP CHARGING ME I DO NOT WANT…
PLEASE STOP CHARGING ME I DO NOT WANT FREE SHIPPING PLEASE CANCEL ANY FURTHER ACTION IT WAS DONE BY MISTAKEW
2026年3月24日
自発的なレビュー
FreeShipping.com からの回答
Hey Beverly, thanks for giving FreeShipping.com a try. If our program isn't for you, simply log in to your account and click on the "Help" menu. Then click the "Cancel Membership" link and follow the instructions provided. You may also cancel by emailing us at CustomerService@FreeShipping.com or by calling our Customer Service Team at 1-800-869-5597. We are happy to process your cancellation as soon as you reach out.
I love free shipping!
I love free shipping!! Everything that it told me would happen if I followed the instructions did! So happy!!
2026年3月12日
FreeShipping.com からの回答
Welcome to FreeShipping.com, Crystal! Make sure to check out all the benefits including 10% Cash Back, Shipping Rebates, Price Protection, and Food Delivery Rebates for awesome savings, every day.
third party shipping vendor
I was not happy that I was forced into using this delivery system, even though it was free and I received a $15 first time user refund. Would have preferred to not go through this third party for shipping of my purchase.
2026年3月12日
FreeShipping.com からの回答
Hey Ron, we'd love to clarify the structure of our program. FreeShipping.com is a Cash Back membership program that helps you save money when shopping online. We do not ship the products you buy, but we do refund your shipping costs! There is a monthly membership fee that members have to agree to at sign-up. However, if you take advantage of all the program benefits, your savings can far exceed that cost every month! If you have any further questions or decide our program isn’t for you, our customer service team is standing by at CustomerService@FreeShipping.com.
Been using for years!
I’ve been using freeshipping.com for years and have saved so much money. It is very easy to use and is so worth the fee!
2026年3月12日
FreeShipping.com からの回答
Thank you for being a FreeShipping.com member, Nikki! We’re here whenever you need us, and we're ready to help you keep earning that 10% Cash Back.
NO LE ENCONTRE UTILIDAD Y ME LO…
NO LE ENCONTRE UTILIDAD Y ME LO CARGARON AL MES NUEVAMENTE COMO PAGO RECURRENTE SIN INFORMARME.
2026年3月12日
FreeShipping.com からの回答
Hola, Norma. Lamentamos que su experiencia le haya resultado frustrante. Si desea cancelar, simplemente envíenos un correo electrónico a CustomerService@FreeShipping.com o llame a nuestro equipo de atención al cliente al 1-800-869-5597. Procesaremos su cancelación de inmediato.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。