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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Fantastic company, Customer service is excellent. Resolved an issue of mine very promptly!! Would highly recommend. Will definitely be ordering from Frequency again. Keep up the fantastic work guys. ᅵ... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

These went above and beyond for me. Absolutely buzzing with them I ordered the wrong size for me little lad for his birthday and one quick email and they got it sorted for me the right size landed the... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Great clothes fantastic quality and brilliant customer service response and solutions when my parcel went missing with DPD. They made it so easy unlike some other companies that let you do all the cha... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

Not the best quality material, good fit and look nice but wash terrible. I have 4 tshirts and all are full of bobbles and pulls after 1/2 washed. Wouldn't buy again Edit - Hi i reached out on 16... もっず芋る

䌁業が回答したした

䌁業情報

  1. アクティブりェア店
  2. 子䟛服店
  3. 玳士衣料店
  4. スポヌツりェア店
  5. ストリヌトりェア店

圓該䌁業による蚘述

Frequency, born in the heart of Liverpool, is dedicated to providing premium, high-quality activewear for men and children, designed for performance and accessibility. We believe that everyone deserves access to exceptional activewear without compromising on affordability. Our mission extends beyond clothing; we strive to cultivate a vibrant, supportive community, leveraging the power of movement to enhance both physical and mental well-being. Rooted in our local heritage, we are committed to giving back to the Liverpool community that inspires us. We actively partner with vital organizations like Sean’s Place, championing men's mental health and fostering open conversations. Through regular community events, we aim to create inclusive spaces that promote wellness, connection, and resilience. Frequency is much more than just a brand; it’s a movement. We are driven by the belief that physical activity is a catalyst for positive change, empowering individuals to achieve their fullest potential. By providing durable, stylish, and attainable activewear, we enable our community to embrace an active lifestyle, fostering mental clarity, and building stronger, healthier lives, right here in Liverpool. We are dedicated to making a lasting, positive impact, one workout, one event, one community at a time. Everything is energy and that's all there is to it. Match the frequency of the reality you want and you cannot help but get that reality. Together, we can raise our FREQUENCY!


連絡先

4.6

優良

TrustScore 5段階評䟡の4.5

263件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 100に回答しおいたす

通垞48時間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Fantastic company

Fantastic company, Customer service is excellent. Resolved an issue of mine very promptly!! Would highly recommend. Will definitely be ordering from Frequency again. Keep up the fantastic work guys. 👍🏻

2026幎4月10日
自発的なレビュヌ
FREQUENCY ロゎ

FREQUENCY からの回答

Hey Rachael!

Thank you so much for your kind feedback! We are delighted to hear that you were happy with your experience with us and that our customer service met your expectations.

We cant wait to welcome you back!

All the best,
FREQUENCY

5぀星のうち5の評䟡

product everything

product everything

2026幎3月12日
FREQUENCY ロゎ

FREQUENCY からの回答

Good Morning Catherine,

Thank you for leaving us a 5 star review! We are so glad that you are happy with the products and service you have received. We cant wait to see you shopping with us again soon!

Have a fantastic day!
Kind Regards,
FREQUENCY

5぀星のうち5の評䟡

Clothing is always great quality always


Clothing is always great quality always really happy love that i can get dad and lad sets for me and my son also communication with customer service was perfect abby really helped me out !

2026幎3月13日
自発的なレビュヌ
FREQUENCY ロゎ

FREQUENCY からの回答

Good Morning Dylon,

Thank you for leaving us such a great review, we are thrilled to hear you love our products and our customer service has met your expectations!

We cant wait to welcome you back!

All the best,
FREQUENCY

5぀星のうち5の評䟡

These went above and beyond for me

These went above and beyond for me. Absolutely buzzing with them I ordered the wrong size for me little lad for his birthday and one quick email and they got it sorted for me the right size landed the next day just in time for his birthday. Thanks a bunch guys there’s a reason use are on the way up. It’s the little things that matter and use seem to get it 👍 awesome company to deal with and the quality of there clothes is up there with the best of them if am honest

2026幎3月10日
自発的なレビュヌ
FREQUENCY ロゎ

FREQUENCY からの回答

Hey Ian!

Thank you so much for your fantastic feedback! We are delighted to hear that you were happy with your experience with us, we truly appreciate all of our customers and will always do our very best. We are grateful for your support and can’t wait to welcome you back soon!

We hope your little lad had a great birthday!

All The Best,
FREQUENCY

5぀星のうち5の評䟡

Great product great quality

Great product great quality

2026幎3月5日
FREQUENCY ロゎ

FREQUENCY からの回答

Good Morning Jordan,

Thank you so much for your fantastic feedback! We are delighted to hear that you are happy with the quality of our clothing. Thank you for taking the time to leave us a review. We cant wait to welcome you back!

Best regards,
FREQUENCY

5぀星のうち4の評䟡

Quick n great service n turnaround

Quick n great service n turnaround

2026幎2月19日
FREQUENCY ロゎ

FREQUENCY からの回答

Hi Benji,

Thanks for leaving us a lovely review. We are so happy you had a great shopping experience with us.

We cant wait to welcome you back!

All the best,
FREQUENCY

5぀星のうち5の評䟡

I’ve bought FREQUENCY products several


I’ve bought FREQUENCY products several times now in the past 3 months. The service has always been great and I love the quality of their products. I thoroughly recommend ordering from them. You won’t get any better out there 🔥

2026幎2月19日
FREQUENCY ロゎ

FREQUENCY からの回答

Hey Dino!

Thank you so much for a great review, we are thrilled you love our products! We are so proud to have you part of the FREQUENCY FAMILY!

All the Best,
FREQUENCY

5぀星のうち5の評䟡

Amazing customer service

Amazing customer service, quality products and fast delivery everything you need in one !

2026幎2月13日
FREQUENCY ロゎ

FREQUENCY からの回答

Hey Angela,

Thank you so much for your fantastic feedback! We are delighted to hear that you were happy with your experience and our customer service. We truly appreciate your support and can’t wait to welcome you back soon!

Best regards,
FREQUENCY

5぀星のうち5の評䟡

Easy to order

Easy to order. Arrived quickly. Packed well.

2026幎2月16日
FREQUENCY ロゎ

FREQUENCY からの回答

Hey Diana,

Thank you for taking your time to leave us such a positive review! We are glad to hear you are happy with your experience shopping with us! We cant wait to welcome you back soon.

Kind Regards,
FREQUENCY

5぀星のうち5の評䟡

Brilliant service quality

2026幎2月11日
FREQUENCY ロゎ

FREQUENCY からの回答

Hey Daniel,

Thank you so much for leaving us a 5 star review, It means the world to us that our customers love our clothing, and they experience a great service!

We truly appreciate your support!

All the best,
FREQUENCY

5぀星のうち5の評䟡

Great quality

Great quality

2026幎2月11日
FREQUENCY ロゎ

FREQUENCY からの回答

Hey Sara,

Thank you so much for your fantastic feedback! We are delighted to hear that you are happy with the quality of our clothing. Thank you for taking the time to leave us a review, we look forward to you shopping with us again soon!

Best regards,
FREQUENCY

5぀星のうち5の評䟡

Lovely stuff

Lovely stuff

2025幎10月31日
FREQUENCY ロゎ

FREQUENCY からの回答

Hey Charlotte,

Thank you so much for your fantastic feedback! We are delighted to hear that you are happy with our products. We truly appreciate your support and can’t wait to welcome you back soon!

Kind Regards,
FREQUENCY

5぀星のうち5の評䟡

lyn190

Customer service is absolutely amazing my query was resolved very promptly about my delivery which was my mistake I have been ordering from the company since they opened an have never had a problem quality of clothing is amazing an well produced looking forward to my next delivery due tomorrow i have purchased shirts an shirts full tracksuits an coats for my twins an people always compliment on well dressed they are in the brand

2026幎2月19日
自発的なレビュヌ
FREQUENCY ロゎ

FREQUENCY からの回答

Hey Lynette!

Thank you so much for your lovely feedback! We are over the moon to hear that you were happy with your experience with us and that our customer service met your expectations. We truly appreciate your support and can’t wait to welcome you back soon!

Best regards,

FREQUENCY

5぀星のうち5の評䟡

Fantastic customer service and even


Fantastic customer service and even better product 👍

2026幎2月16日
自発的なレビュヌ
FREQUENCY ロゎ

FREQUENCY からの回答

Hey Luke,

Thank you so much for your fantastic feedback! We are delighted to hear that you were happy with your experience. It means the world to us that we provide great customer service and even better products! We cant wait to welcome you back again soon!

Best regards,

FREQUENCY

5぀星のうち2の評䟡

I was expecting the coat on Friday

I was expecting the coat on Friday.
I waited in and received a text to say “as requested the delivery day has been changed to Monday”
I did not request this change as I needed the coat for Sunday for my daughter’s birthday & paid £7 for the expected delivery service.
It’s not the first time I had had trouble with this delivery service. Awful and unreliable.

2026幎2月5日
FREQUENCY ロゎ

FREQUENCY からの回答

Hello Stacey,

Thank you for taking the time to share your experience. We are very sorry to hear that the delivery didn’t meet your expectations. We completely understand how frustrating this must have been, especially when you needed the clothing right away.

We have reached out to you via email to see how we can help and to discuss the matter further. Your feedback is very important to us and will help us improve our service in the future.

Kind regards,

FREQUENCY

5぀星のうち5の評䟡

Amazing Service made up

First of all website is brilliant, great products, very reasonable prices. The service was great, quick delivery and kept me up to date. Really lovely coat as well

2026幎2月2日
FREQUENCY ロゎ

FREQUENCY からの回答

Good morning Matthew!

Thank you so much for taking the time to leave us a review! We strive on providing the best products and service to our customers, so we are thrilled to hear this, it really does mean the world to us!

Thank you again for being such a loyal and valued part of the Frequency family.

All the Best,
FREQUENCY

5぀星のうち5の評䟡

Great service

2026幎1月27日
FREQUENCY ロゎ

FREQUENCY からの回答

Hey Jack!

Thank you for your continued support and taking the time to leave us a 5 Star review! We are thrilled to know you are happy with our service and cant wait to welcome you back!

All the best,
FREQUENCY

5぀星のうち5の評䟡

OUTSTANDING QUALITY LOVE THE VIBRANT


OUTSTANDING QUALITY LOVE THE VIBRANT COLOURS OF MY LITE WEIGHT JACKET ILL.DEAL WITH AGAIN ANYTIME

2025幎12月29日
FREQUENCY ロゎ

FREQUENCY からの回答

Hey Karl,

Thank you for taking your time to leave us such a kind review! We are glad to hear you are happy with your purchase and we look forward to you shopping with us again soon!

Kind Regards,
FREQUENCY

5぀星のうち5の評䟡

Bought a number of items over the past


Bought a number of items over the past years for both child and adults and all been amazing quality.
We had a slight issue this week on a new top that had pull marks across the back, I contacted frequency, they replied promptly and offered to send a new top free of charge. Excellent customer service. Thanks

2026幎2月3日
自発的なレビュヌ
FREQUENCY ロゎ

FREQUENCY からの回答

Hi Rebecca,

Thank you for taking the time to leave us such an amazing review! We are delighted to hear that your experience with our customer service was resolved quickly and you're happy with the outcome. We can’t wait to welcome you back soon.

Best Regards

FREQUENCY

5぀星のうち5の評䟡

Quality stuff

Quality stuff. But most of all I had an issue with a product and their customer care was excellent. Dealt with Chloe she was so helpful. Great quality products and customer service top notch.

2026幎1月25日
自発的なレビュヌ
FREQUENCY ロゎ

FREQUENCY からの回答

Hello Anthony,

Thank you so much for you kind words! We are thrilled to hear that you had a wonderful experience with our customer service team and that you love our products! We can't wait to welcome you back soon.

Best regards,

FREQUENCY

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