I ordered my baby’s milk for delivery to Thailand and was promised it would arrive by the 10th. It is now the 15th, and the tracking number I was given is invalid. My child is now without their usu... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I ordered on June 10th some sauna accessories. After more than a week, the order had not shipped. I received two automated emails saying my inquiry would be answered within 24 hours, but no one respon... もっと見る
My initial review said this....."Would be a ZERO if possible. Worst online experience EVER. Ordered cookies, which they proceeded to ship in a plastic bag, so obviously they arrived smashed, and... もっと見る
I ordered a yugong futon mattress from this company. I live in Canada. The cost was CAD$240.00 The item took a month to arrive and when it did it was the package was round and the size of a footbal... もっと見る
企業情報
さまざまな外部ソースから提供された情報
Customize your box! Pick and choose from our wide range of products and customize your order with fruits, vegetables, seafood, dairy and more!
連絡先
35 Berkeley Street, W1J5BF, London, 英国
- +44 7459 517 992
- contact@fresh-cart.co.uk
- fresh-cart.co.uk
1.6
ひどい
46件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Arrived promptly and all veggies were…
Arrived promptly and all veggies were in superb condition!
Thanks so much!
2020年5月13日
自発的なレビュー
Absolutely Fresh! Highly recommend
Fresh fruits & vegetables and staff (Christian) very helpful and very efficient. I would highly recommend.
2020年5月12日
自発的なレビュー
Some fruits missing but balanced with…
Some fruits missing but balanced with some extra veg. Good stuff!
2020年5月12日
自発的なレビュー
Not the best quality.
Ordered and chose next day delivery. Got a veg box and some fruit. Was informed will receive a dispatch email prior to delivery. Delivery slot given between 9am and 9pm. Come 7pm, a shipping text / email came through and then the doorbell rang, the guy was on my doorstep when I received the text.
The box was small. I paid £55. They didn’t have the dragon fruit or the blood oranges so I was refunded £8 for those. Upon looking at the box, the quality and size of the fruit and veg was not worth the £40+ I paid. The raspberries and blackberries had white mould on them and the ones I salvaged tasted unpleasant so perhaps they too were gone off. The herbs received were not fresh and were wilted so had to throw them out. Apples were really small.
The positive things about this company is that you can chose a nominated delivery date and the customer service is good and accessible through various channels; telephone, email and live chat via the website.
Overall, weighing the pros and cons. I wouldn’t order from this company again as I would like more value for my money and better quality food.
UPDATE:
I have sent an email in action of the response from Fresh-Cart. In response to my review, I added one more star as I cannot fault their customer service. It is also apparent they value their customers.
2020年5月8日
自発的なレビュー
Fresh Cart からの回答
Hello!
Thank you for leaving a review. It is important for us to know what we did good, what we did wrong and objective feedback such as yours is extremely valuable.
Unfortunately, as we deliver on a day to day basis, we are directly dependant on the supplier availability for certain products, thus the reason for which we were unable to accommodate the dragon fruit and the blood oranges.
With regards to the raspberries and blackberries, we are very sorry to hear that. All our products are being delivered to us by the suppliers in the morning, and we inspect each product before shipping it out to customers. Please contact us at contact@fresh-cart.co.uk with your order number and we will refund you for those. We will also start working with a third supplier starting with tomorrow, looking to improve the quality of the products we deliver.
We would also like to get the chance to make it up to you and show that we've improved. We would like to give you a 20% discount for a future order. Hopefully, the next experience will be better and we could convert you into a regular customer!
Best wishes,
Fresh Cart.
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