Love this company. They fulfill orders rather quickly. But their customer service is wonderful. So compassionate and efficient. With much common sense and not just to upsell something. They stand by t... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Emma was the person who answered my phone call. She was extremely nice about asking my name, etc. She helped me so much with my order and was very efficient. Emma was fantastic and made me laugh an... もっと見る
Shipping of Heat sensitive items is not at all good! They use DHL for shipping and then that company transfers the package to USPS. So, it sits for a couple days not going anywhere. I have complaine... もっと見る
I had the pleasure of working with Rachel T. and I couldn't be happier with her! She was professional, attentive and genuinely went above and beyond to help me. She made everything feel easy and str... もっと見る
企業が回答しました
企業情報
当該企業による記述
Fullscript is a leading platform that empowers whole person care by bringing providers and patients closer together. We provide access to the best, most clinically-effective supplement brands, industry-leading diagnostic tests, and advanced digital tools—all in one place. All so it’s easier for providers to personalize plans, and easier for patients to follow them.
連絡先
360 Albert St., K1R 7X7, Ottawa, カナダ
- 1 866 807 3828
- practitioner-support@fullscript.com
- fullscript.com
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 47%に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I had a few questions and reached out…
I had a few questions and reached out for support, and was very quickly responded to by Katie. She was very responsive, helped with confirming a supplement's contents for allergens, and helped with navigating a technical issue I was having. The issue was resolved within an hour! Thank you!

Fullscript からの回答
Outstanding support from Jade G.-…
Outstanding support from Jade G.- quickly resolved my problem! And saved me time!!

Fullscript からの回答
THE BEST CUSTOMER EXPERIENCE
FIRST OF ALL, IT IS A DELIGHT TO SPEAK WITH A HUMAN BEING. THE PERSON WITH WHOM I SPOKE WAS HELFUL, PATIENT AND EFFICIENT. I AM GRATEFUL

Fullscript からの回答
Representative went above and beyond to…
Representative went above and beyond to assist me

Fullscript からの回答
The customer service and refund process…
The customer service and refund process is so easy and EXCEPTIONAL. Thank you!

Fullscript からの回答
I love Fullscript
I love Fullscript. As a Practitioner, they offer a wide choice of supplement brands and have now teamed up with Rupa Health, a leading lab aggregator for testing.
It's a dream team for health care.

Fullscript からの回答
Best Customer Service
Rachel T. was the best! Helped me with my problem even though it was my fault!

Fullscript からの回答
Excellent Customer Service and Community-Minded Approach
I recently had to request a return and refund for an order I placed in error, and I’m very impressed with how smoothly Fullscript handled the process. Not only was the refund processed seamlessly, but they also didn’t require me to send the items back. Instead, they thoughtfully suggested donating the supplements to my local practitioner, a pharmacy, or a community organization that accepts them.
It’s a small but meaningful gesture that reflects Fullscript’s commitment to both customer satisfaction and community well-being. I really appreciate their professionalism and care—it makes a big difference and sets them apart from many other companies.

Fullscript からの回答
Rachel T! Excellent work!
Rachel T. resolved my issue quickly and made it effortless for me. That is stellar customer service- quick, friendly, and fully resolved the first time! I highly recommend!! Thank you, Rachel! And well done to Emerson adn Fullscript for empowering your customer-facing team members to resolve issues without excess processing that inconvenience customers. Nice work!

Fullscript からの回答
I have been very happy with the products and customer service
I have been very happy with the products from Fullscript ~ when I had an issue with a missing order Meghan was quick to address it to my satisfaction 🤗
I will continue to use Fullscript because of their great products and the customer service Meghan provided 👍🏽👍🏽

Fullscript からの回答
I was scammed by Degree Wellness into…
I was scammed by Degree Wellness into "setting up" an account. Aint nobody got time for these games

Fullscript からの回答
I called with an inquiry regarding an…
I called with an inquiry regarding an out-of-stock product, and Meghan was very helpful in tracking down the status of said product. She was friendly, helpful, and enthusiastic, and provided a timely update regarding the issue within only a day or two after.

Fullscript からの回答
Meghan was great
Meghan was great. I always have a good experience with Emerson. Everyone is professional, friendly, and great customer service.

Fullscript からの回答
Fullscript has a great selection of…
Fullscript has a great selection of supplements which I can count on, with reliable service. I recently had an issue with one of the supplements and Bron in customer support was very helpful, issued a refund very quickly. I will continue to rely on Fullscript for the majority of my supplements.

Fullscript からの回答
Meghan was delightful and helpful
Meghan was delightful and helpful. She executed my order perfectly.

Fullscript からの回答
I had the pleasure of working with…
I had the pleasure of working with Rachel T. and I couldn't be happier with her! She was professional, attentive and genuinely went above and beyond to help me. She made everything feel easy and stress-free and I really appreciated the extra effort she put into helping. I am truly grateful for her kindness, expertise, dedication and care.
Kind regards,
Rebecca Wilson Nichols, DC

Fullscript からの回答
My 25 years plus being with GS has…
My 25 years plus being with GS has been fantastic experience due to product lines, practitioner cost and patience, professionalism & knowledge of the outstanding staff that serves us daily … and Rachel demonstrated my points today!

Fullscript からの回答
I found Jesus in customer support
I found Jesus in customer support, I appreciate his calm and knowledgeable approach to my issue.

Fullscript からの回答
The significance of having an agent who can work on the fly!
My experience was great because the agent was quick to recognize the challenge of the situation and make a decision to assure that my package arrived as close to on time as possible. This gave me a lot of relief and allow me to put this task to bed so that I could move on to other focuses.

Fullscript からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







