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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Love this company. They fulfill orders rather quickly. But their customer service is wonderful. So compassionate and efficient. With much common sense and not just to upsell something. They stand by t... もっと見る

5つ星のうち5の評価

Emma was the person who answered my phone call. She was extremely nice about asking my name, etc. She helped me so much with my order and was very efficient. Emma was fantastic and made me laugh an... もっと見る

5つ星のうち2の評価

Shipping of Heat sensitive items is not at all good! They use DHL for shipping and then that company transfers the package to USPS. So, it sits for a couple days not going anywhere. I have complaine... もっと見る

5つ星のうち5の評価

I had the pleasure of working with Rachel T. and I couldn't be happier with her! She was professional, attentive and genuinely went above and beyond to help me. She made everything feel easy and str... もっと見る

企業が回答しました

企業情報

  1. ビタミン・サプリメント専門店

当該企業による記述

Fullscript is a leading platform that empowers whole person care by bringing providers and patients closer together. We provide access to the best, most clinically-effective supplement brands, industry-leading diagnostic tests, and advanced digital tools—all in one place. All so it’s easier for providers to personalize plans, and easier for patients to follow them.


連絡先

4.5

優良

TrustScore 5段階評価の4.5

505件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 47%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(505)

過去12か月のレビュー数: 231

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I had a few questions and reached out…

I had a few questions and reached out for support, and was very quickly responded to by Katie. She was very responsive, helped with confirming a supplement's contents for allergens, and helped with navigating a technical issue I was having. The issue was resolved within an hour! Thank you!

2025年9月4日
自発的なレビュー
Fullscript ロゴ

Fullscript からの回答

Thank you so much for sharing your experience! We’re thrilled to hear Katie was able to support you quickly and help resolve everything within the hour. 😊

5つ星のうち5の評価

THE BEST CUSTOMER EXPERIENCE

FIRST OF ALL, IT IS A DELIGHT TO SPEAK WITH A HUMAN BEING. THE PERSON WITH WHOM I SPOKE WAS HELFUL, PATIENT AND EFFICIENT. I AM GRATEFUL

2025年9月2日
自発的なレビュー
Fullscript ロゴ

Fullscript からの回答

Thank you for your review, we love to see that you were pleased with our service!

5つ星のうち5の評価

The customer service and refund process…

The customer service and refund process is so easy and EXCEPTIONAL. Thank you!

2025年8月26日
自発的なレビュー
Fullscript ロゴ

Fullscript からの回答

We’re so glad to hear that! Making things easy and stress-free for you is always our goal. Thank you for sharing your experience!

5つ星のうち5の評価

I love Fullscript

I love Fullscript. As a Practitioner, they offer a wide choice of supplement brands and have now teamed up with Rupa Health, a leading lab aggregator for testing.
It's a dream team for health care.

2025年8月26日
自発的なレビュー
Fullscript ロゴ

Fullscript からの回答

Thank you for your wonderful feedback! We’re so glad you’re enjoying the variety of supplements and our partnership with Rupa Health. Supporting practitioners like you is what it’s all about!

5つ星のうち5の評価

Best Customer Service

Rachel T. was the best! Helped me with my problem even though it was my fault!

2025年8月26日
自発的なレビュー
Fullscript ロゴ

Fullscript からの回答

We’re so glad Rachel was able to help! Thanks for sharing your experience—we’ll be sure to pass along your kind words to her.

5つ星のうち5の評価

Excellent Customer Service and Community-Minded Approach

I recently had to request a return and refund for an order I placed in error, and I’m very impressed with how smoothly Fullscript handled the process. Not only was the refund processed seamlessly, but they also didn’t require me to send the items back. Instead, they thoughtfully suggested donating the supplements to my local practitioner, a pharmacy, or a community organization that accepts them.

It’s a small but meaningful gesture that reflects Fullscript’s commitment to both customer satisfaction and community well-being. I really appreciate their professionalism and care—it makes a big difference and sets them apart from many other companies.

2025年8月26日
自発的なレビュー
Fullscript ロゴ

Fullscript からの回答

Thank you so much for sharing your experience! We’re thrilled our customer service and community-minded approach made a positive impact. Your kind words mean a lot to us.

5つ星のうち5の評価

Rachel T! Excellent work!

Rachel T. resolved my issue quickly and made it effortless for me. That is stellar customer service- quick, friendly, and fully resolved the first time! I highly recommend!! Thank you, Rachel! And well done to Emerson adn Fullscript for empowering your customer-facing team members to resolve issues without excess processing that inconvenience customers. Nice work!

2025年8月25日
自発的なレビュー
Fullscript ロゴ

Fullscript からの回答

Thank you so much for sharing this wonderful feedback! We’re thrilled to hear that Rachel was able to resolve your issue so quickly and seamlessly. We’ll be sure to pass along your kind words to her and the team—your recognition means a lot to us!

5つ星のうち5の評価

I have been very happy with the products and customer service

I have been very happy with the products from Fullscript ~ when I had an issue with a missing order Meghan was quick to address it to my satisfaction 🤗

I will continue to use Fullscript because of their great products and the customer service Meghan provided 👍🏽👍🏽

2025年8月22日
自発的なレビュー
Fullscript ロゴ

Fullscript からの回答

Thank you for sharing this! We’re so glad you’ve been happy with both our products and the support you received from Meghan. We truly appreciate your trust and look forward to continuing to support your wellness journey!

5つ星のうち1の評価

I was scammed by Degree Wellness into…

I was scammed by Degree Wellness into "setting up" an account. Aint nobody got time for these games

2025年8月22日
自発的なレビュー
Fullscript ロゴ

Fullscript からの回答

We’re so sorry to hear about your experience. We want to assure you that Fullscript does not engage in scams or deceptive practices, and creating an account should always be simple and transparent. If you believe your account was set up without your consent or have concerns about Degree Wellness, please reach out to our support team so we can look into this right away and help make things right.

5つ星のうち5の評価

I called with an inquiry regarding an…

I called with an inquiry regarding an out-of-stock product, and Meghan was very helpful in tracking down the status of said product. She was friendly, helpful, and enthusiastic, and provided a timely update regarding the issue within only a day or two after.

2025年8月19日
自発的なレビュー
Fullscript ロゴ

Fullscript からの回答

We appreciate your feedback! It’s great to hear Meghan was enthusiastic, helpful, and quick to follow up on your product inquiry. Thanks for taking the time to let us know!

5つ星のうち5の評価

Meghan was great

Meghan was great. I always have a good experience with Emerson. Everyone is professional, friendly, and great customer service.

2025年8月20日
自発的なレビュー
Fullscript ロゴ

Fullscript からの回答

Thanks so much! We're glad you've had consistently positive experiences with our team, and we’ll be sure to pass your kind feedback along to Meghan.

5つ星のうち5の評価

Fullscript has a great selection of…

Fullscript has a great selection of supplements which I can count on, with reliable service. I recently had an issue with one of the supplements and Bron in customer support was very helpful, issued a refund very quickly. I will continue to rely on Fullscript for the majority of my supplements.

2025年8月18日
自発的なレビュー
Fullscript ロゴ

Fullscript からの回答

Thank you! We’re thrilled to hear that our service and selection have met your needs, and that Bron provided excellent support. We look forward to continuing to support your health journey!

5つ星のうち5の評価

Great service

Great service! Meghan was a pleasure to work with

2025年8月19日
自発的なレビュー
Fullscript ロゴ

Fullscript からの回答

Thank you for your review! We’re so glad Meghan provided great service.

5つ星のうち5の評価

I had the pleasure of working with…

I had the pleasure of working with Rachel T. and I couldn't be happier with her! She was professional, attentive and genuinely went above and beyond to help me. She made everything feel easy and stress-free and I really appreciated the extra effort she put into helping. I am truly grateful for her kindness, expertise, dedication and care.
Kind regards,
Rebecca Wilson Nichols, DC

2025年8月19日
自発的なレビュー
Fullscript ロゴ

Fullscript からの回答

Thank you for the lovely review. We're so happy Rachel made your experience a positive one with her knowledge, warmth, and attention to detail.

5つ星のうち5の評価

My 25 years plus being with GS has…

My 25 years plus being with GS has been fantastic experience due to product lines, practitioner cost and patience, professionalism & knowledge of the outstanding staff that serves us daily … and Rachel demonstrated my points today!

2025年8月19日
自発的なレビュー
Fullscript ロゴ

Fullscript からの回答

Thank you for your kind words and continued loyalty over the years. We’re thrilled to hear Rachel demonstrated the professionalism and care we strive for every day.

5つ星のうち5の評価

I found Jesus in customer support

I found Jesus in customer support, I appreciate his calm and knowledgeable approach to my issue.

2025年8月18日
自発的なレビュー
Fullscript ロゴ

Fullscript からの回答

We’re so glad you had a positive experience with Jesus. Thank you for sharing. Their thoughtful approach truly makes a difference!

5つ星のうち5の評価

The significance of having an agent who can work on the fly!

My experience was great because the agent was quick to recognize the challenge of the situation and make a decision to assure that my package arrived as close to on time as possible. This gave me a lot of relief and allow me to put this task to bed so that I could move on to other focuses.

2025年8月19日
自発的なレビュー
Fullscript ロゴ

Fullscript からの回答

We appreciate your thoughtful feedback. It's great to hear our agent was able to step in quickly and resolve things in a way that made your day easier. That’s exactly what we aim for!

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