never written a review before but i had to about this place. had a last minute event i needed to go to and searched long and hard for lenses (my prescription is quite high, so usually coloured lenses... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The Quality is top notch! They have so many styles, deciding on just one set is practically impossible. The subtlety of the natural colors are tempting, but the theatrical styles range from a double t... もっと見る
企業が回答しました
They are great. Arrived earlier than expected. Was able to try them on before actually using them with my costume. They were actually easier to put on than my prescription lenses. The perfect addition... もっと見る
企業が回答しました
The item arrived completely dry without any liquid. I attempted to submit a support ticket, but it required me to verify my account first, which I wasn’t asked to do during account creation. When they... もっと見る
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企業情報
FunkyLenses について
当該企業による記述
The Funky Lenses website is full of natural and costume lenses just for you! Browse now for our 100s of colored natural lenses, character-themed cosplay lenses, and SFX contact lenses. With so many different colors, styles, prescriptions, and even durations to choose from, you’ll be sure to find everything you need on the Funky Lenses website!
Helpful Links:
-
Mon to Fri (8:30 a.m. - 16:30 p.m. GMT)
Customer Services:
If you need to contact our Customer Service Team, you can email us via the links above. Please be aware that our team is available between the hours of:
If you contact us outside of these hours, please be aware that you may not get an immediate response.
Funky Lenses for your Cosplay!
当該企業による記述
- Fast US Delivery
- For our US-based customers, our lenses are now available with speedy delivery options straight to your door! Check out the different shipping options at checkout, and get a pair of perfect costume lenses in as soon as a few days.
- Safe and Comfortable Lenses
- At Funky Lenses, our main priority is always going to be your eye health. All of our lenses are made with safety and comfort in mind, and we want to ensure that you have as much information as possible about any product you purchase. Check the lens product page to find the material, water content, FDA approval, dimensions, and so much more.
- SFX Makeup and Accessories
- Looking for some extra accessories to complete your next cosplay look? We know how hard it can be to gather all the items necessary for such detailed looks, which is why we’ve put them all in one place for you! Shop our SFX makeup and accessories now, for makeup accessories, lens care, and SFX makeup that will help your costume pop.
- Easy Returns
- If you’re feeling a little buyer’s remorse, don’t panic! On our website, it’s fast and easy to return your items. Simply contact our customer services team, letting us know your order number and the reason for your return, and we’ll help you go through the whole process swiftly. PLEASE NOTE- for hygiene reasons, we can only accept sealed and unopened returns. If you have opened your lenses and discovered a defect, please contact our team, who will advise you on your next steps.
連絡先
4.0
ほぼ満足
341件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Can’t see out of contacts
2025年10月16日
FunkyLenses からの回答
Hi,
Thank you for your review. It appears that you purchased a pair of our 'Blind' contact lenses, which are intended to cover the pupil. This is something we try to make as clear as possible on our website.
If you would like more information on this, please don't hesitate to contact our customer services team.
Kind regards,
Suki,
Customer services
FunkyLenses からの回答
Hi,
Thank you for your review! Please let us know if there's anything we can do to help you achieve a 5-star experience.
Kind regards,
Suki,
Customer Services
Good quality and a very fast delivery.
2025年10月16日
FunkyLenses からの回答
Hi,
Thank you for your review! We're so happy you had a 5-star experience with our lenses.
We hope to welcome you back to our website soon!
Kind regards,
Suki,
Customer Services Team
Great experience the quality is great…
Great experience the quality is great and I got the items very quickly. Will buy once again!!
2025年10月16日
FunkyLenses からの回答
Hi,
Thank you so much for your review! We're so glad to hear that you had a 5-star experience with our products.
We hope to welcome you back to our website soon!
Kind regards,
Suki,
Customer Services
You guys sent me the wrong contacts
You guys sent me the wrong contacts.
I received a Zombie red instead of a vampire red, and I can't even keep it on because it's very uncomfortable.
The other contacts were not as advertised as well.
Update: if it take you 20 days to reply back, I'm sure talking to customer service will suck as well. Next time send the right contacts!
2025年10月8日
FunkyLenses からの回答
Hi,
Thank you for your review! We're sorry to hear that you didn't have a good experience with your products. If you would like to discuss this further, please contact our customer service team. We're always happy to help, and we'd love to help you achieve a 5-star experience.
We hope to welcome you back to our website soon!
Kind regards,
Suki,
Customer Services
Got sent an expired pair of contacts
Got sent an expired pair of contacts. When I filled out a ticket and told them what happened they replaced them right away, but when I got them the second time they were expired also. Still waiting on the replacement pair for those to see if they are expired, and now I won’t have them for my costume this weekend like I had hoped even though i ordered them in plenty of time they just kept sending me expired ones
2025年10月15日
FunkyLenses からの回答
Hi,
Thank you for your review! We're sorry to hear that you didn't have a good experience with your products. It looks like you have spoken to our team about this already, and we have sent out a pair of replacement contacts. Let us know if there's anything else we can do to help you achieve a 5-star experience.
We hope to welcome you back to our website soon!
Kind regards,
Suki,
Customer Services
Quality product and service
What a great product and expedient service! It was a gift for my grandson as part of his Halloween 🎃 costume. He absolutely loves them! Plus the product arrived several days before expected. Great product! Great price! Great service! Definitely recommend!
2025年10月4日
FunkyLenses からの回答
Hi,
Thank you so much for your review! We're so glad to hear that you had a 5-star experience with our products.
We hope to welcome you back to our website soon!
Kind regards,
Suki,
Customer Services
One happy camper!!!
I ordered cosplay contact lenses for my granddaughter's halloween costume. They arrived quicker than expected. My granddaughter loves them! They are a great fit. Quality is good too!!! Thanks for providing great service.
2025年10月5日
FunkyLenses からの回答
Hi,
Thank you for your review! We're so happy that you had a 5-star experience with us. We hope to welcome you back to our website soon!
Kind regards,
Suki,
Customer Services Team
FunkyLenses からの回答
Hi,
Thank you for your review! We're so glad to hear that you had a 5-star experience with our products. We hope to welcome you back to our website soon!
Kind regards,
Suki,
Customer Services Team
Keep your eyesight
Currently in A&E after wearing Halloween lenses for a few hours. Damaged both my eyes. Now needing antibiotics and was told it could have caused blindness.
2025年10月11日
FunkyLenses からの回答
Hi,
Thank you for your review. We're very sorry to hear about your discomfort. We take all situations such as this very seriously and would like to find out a little more about your experience so that we can forward this to the supplier. We have emailed you requesting more information. Please let us know as much as you can so that we can resolve this quickly and efficiently.
As a gesture of goodwill, we have also refunded your order. We hope to welcome you back to our website soon.
Kind regards,
Suki,
Customer Services Team
I love the lenses I bought from this…
I love the lenses I bought from this company and I almost certainly be buying from them more than once again great quality lenses very good company brilliant just brilliant
2025年10月2日
FunkyLenses からの回答
Hi,
Thank you so much for your review! We're so glad to hear that you had a 5-star experience with our products. We hope to welcome you back to our website soon!
Kind regards,
Suki,
Customer Services
The contacts were just what I ordered
The contacts were just what I ordered. They were also very comfortable to wear. Will order contacts again when needed
2025年10月3日
FunkyLenses からの回答
Hi,
Thank you so much for your review! We're so glad to hear that you had a 5-star experience with our products. We hope to welcome you back to our website soon!
Kind regards,
Suki,
Customer Services
Awful website not the best customer service.
Took me 3 attempts back and forwards to customer services to order because the 3 for 2 and 3 for £10 were not set up correctly. The only way it would accept was 2 orders which you were charging carriage for both. Your Customer service team said they have rectified the issue so I tried again and had the same issue. I asked for 1 free carriage so I could just order them seperatley but it went back and forth. Eventually you updated, due to the back and forth I would have gone elsewhere but this was the only place I could get what I needed. Not great service and if you put deals on make sure they work.
2025年10月2日
FunkyLenses からの回答
Hi there,
We're very sorry to hear that you were disappointed with your experience with Funky Lenses. We're sorry to hear that you had an issue with applying the discount to your order. We will take your feedback on board.
Kind regards,
Suki
Customer Care Manager
FunkyLenses からの回答
Hi,
Thank you so much for your review! We're so glad to hear that you had a 5-star experience with our products.
We hope to welcome you back to our website soon!
Kind regards,
Suki,
Customer Services
Great lenses
Great lenses. Got so many compliments. Had to get my husband to put them in as I’ve never worn contacts before, but they were comfortable and easy to remove. Great price and fast delivery too. Will definitely use this company again and highly recommend *****
2025年9月29日
FunkyLenses からの回答
Hi,
Thank you so much for your review! We're so happy to hear that you had a 5-star experience with our products.
We hope to welcome you back to our website soon.
Kind regards,
Suki,
Customer Services Team
FunkyLenses からの回答
Hi,
Thank you so much for your review!
We hope to welcome you back to our website soon.
Best,
Suki,
Customer Services Team
Wild fire eyes and the hazel eyes
It was a beautiful color but it was
Getting blurry after awhile like is there something we can do to help with that
2025年9月29日
FunkyLenses からの回答
Hi, thank you for your review.
We appreciate all feedback of our products. Different lenses may be a little blurry due to more coverage. We have sent you an email to find a resolution. We hope to welcome you back to our website soon!
Kind Regards,
Suki,
Customer Services Team
Order was so quickly processed and…
Order was so quickly processed and recieved. Quality of lens looks great and feels decent on the eyes.
2025年10月3日
FunkyLenses からの回答
Hi, thank you so much for your review!
We hope to welcome you back to our website soon!
Kind regards,
Suki,
Customer Services Team
FunkyLenses からの回答
Hi, thank you so much for your review!
We hope to welcome you back to our website soon!
Kind regards,
Suki,
Customer Services Team
FunkyLenses からの回答
Hi, thank you so much for your review!
We hope to welcome you back to our website soon!
Kind regards,
Suki,
Customer Services Team
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