never written a review before but i had to about this place. had a last minute event i needed to go to and searched long and hard for lenses (my prescription is quite high, so usually coloured lenses... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The Quality is top notch! They have so many styles, deciding on just one set is practically impossible. The subtlety of the natural colors are tempting, but the theatrical styles range from a double t... もっと見る
企業が回答しました
They are great. Arrived earlier than expected. Was able to try them on before actually using them with my costume. They were actually easier to put on than my prescription lenses. The perfect addition... もっと見る
企業が回答しました
The item arrived completely dry without any liquid. I attempted to submit a support ticket, but it required me to verify my account first, which I wasn’t asked to do during account creation. When they... もっと見る
企業が回答しました
企業情報
FunkyLenses について
当該企業による記述
The Funky Lenses website is full of natural and costume lenses just for you! Browse now for our 100s of colored natural lenses, character-themed cosplay lenses, and SFX contact lenses. With so many different colors, styles, prescriptions, and even durations to choose from, you’ll be sure to find everything you need on the Funky Lenses website!
Helpful Links:
-
Mon to Fri (8:30 a.m. - 16:30 p.m. GMT)
Customer Services:
If you need to contact our Customer Service Team, you can email us via the links above. Please be aware that our team is available between the hours of:
If you contact us outside of these hours, please be aware that you may not get an immediate response.
Funky Lenses for your Cosplay!
当該企業による記述
- Fast US Delivery
- For our US-based customers, our lenses are now available with speedy delivery options straight to your door! Check out the different shipping options at checkout, and get a pair of perfect costume lenses in as soon as a few days.
- Safe and Comfortable Lenses
- At Funky Lenses, our main priority is always going to be your eye health. All of our lenses are made with safety and comfort in mind, and we want to ensure that you have as much information as possible about any product you purchase. Check the lens product page to find the material, water content, FDA approval, dimensions, and so much more.
- SFX Makeup and Accessories
- Looking for some extra accessories to complete your next cosplay look? We know how hard it can be to gather all the items necessary for such detailed looks, which is why we’ve put them all in one place for you! Shop our SFX makeup and accessories now, for makeup accessories, lens care, and SFX makeup that will help your costume pop.
- Easy Returns
- If you’re feeling a little buyer’s remorse, don’t panic! On our website, it’s fast and easy to return your items. Simply contact our customer services team, letting us know your order number and the reason for your return, and we’ll help you go through the whole process swiftly. PLEASE NOTE- for hygiene reasons, we can only accept sealed and unopened returns. If you have opened your lenses and discovered a defect, please contact our team, who will advise you on your next steps.
連絡先
4.0
ほぼ満足
341件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Never got my orders
2025年5月23日
FunkyLenses からの回答
Hi there,
We're sorry to receive your one-star review.
According to the tracking, your order arrived at the address supplied during checkout on the 27th of May at 4.35 pm. Our customer service team has answered your email with some tips on how to resolve this situation.
If you cannot find the email in your inbox, check your spam/junk folders, or feel free to email info@funkylenses.com for further advice.
Kind regards,
Suki
Customer Care Manager
The time it took to receive them
2025年5月5日
FunkyLenses からの回答
Hi there,
It's great to hear you had a positive experience with your Funky Lenses purchase. Thank you for taking the time to leave a review.
Should you encounter any problems with your order, please don't hesitate to get in touch with our customer service team for assistance at info@funkylenses.com.
Kind regards,
Suki
Customer Care Mananger
Funky Lenses.
Searched for product. Found. Ordered. Product arrived when stated. Very happy.
2025年5月3日
FunkyLenses からの回答
Hi James,
It's great to hear you had a positive experience with your Funky Lenses purchase! Thank you for taking the time to leave a review.
Kind regards,
Suki
Customer Care Mananger
Not UV reactant
While the contact were red, they were not very UV reactant which was disappointing.
2025年4月20日
FunkyLenses からの回答
Hi Ze,
We are very sorry to hear that you were not happy with the product you ordered.
One of our agents has been in touch to help resolve the issue. Please look out for their email.
Kind regards,
Suki
Customer Care Mananger
FunkyLenses for the win!!!
Delieved earlier than expected, items were correct & as shown, and all the colors look GREAT on me!
2025年4月28日
FunkyLenses からの回答
Hi Courtney,
It's great to hear you had a positive experience with your Funky Lenses purchase! Thank you for taking the time to leave a review.
Kind regards,
Suki
Customer Care Mananger
Great product..and fast shipping...it…
Great product..and fast shipping...it was a gift ...abd had time to spare
2025年4月18日
FunkyLenses からの回答
Hey Jerry,
It's great to hear you had a positive experience with your Funky Lenses purchase! Thank you for taking the time to leave a review.
Kind regards,
Suki
Customer Care Mananger
Box was damaged but ok
Box was damaged but lenses ok i think! didn,t take a photo as i,ve already opened them
2025年4月11日
FunkyLenses からの回答
Hi Mel,
We are very sorry to hear that you items arrived damaged. It sounds like there has been a lack of care when delivering your order.
One of our agents has been in touch to provide a resolution. Please look out for their email.
Kind regards,
Suki
Customer Care Mananger
The price was great
The price was great. The time they took to get here.was very good.and the lens is very good.all round a very good job.thankyou.
2025年4月1日
FunkyLenses からの回答
Hey Gillian,
It's great to hear you had a positive experience with your Funky Lenses purchase! Thank you for taking the time to leave a review.
Kind regards,
Suki
Customer Care Mananger
Fast delivery very comfortable to wear…
Fast delivery very comfortable to wear and looked AMAZING!
2025年3月22日
FunkyLenses からの回答
Hey Janet,
It's great to hear you had a positive experience with your Funky Lenses purchase! Thank you for taking the time to leave a review.
Kind regards,
Suki
Customer Care Mananger
FunkyLenses からの回答
Hey Andrena,
It's great to hear you had a positive experience with your Funky Lenses purchase! Thank you for taking the time to leave a review.
Kind regards,
Suki
Customer Care Mananger
Buy from funkylenses…
Lenses showed up in a very timely manner and were exactly as expected. Worked amazingly and looked terrific!
2025年2月28日
FunkyLenses からの回答
Hey Dan,
It's great to hear you had a positive experience with your Funky Lenses purchase! Thank you for taking the time to leave a review.
Kind regards,
Suki
Customer Care Mananger
Only 1 lense is OK put the two in and…
Only 1 lense is OK put the two in and had to take one out so basically not happy
2025年2月23日
FunkyLenses からの回答
Hi there,
We are very sorry to hear that you were not happy with your order.
We can see that you have reached out to our customer service team for assistance. They are currently awaiting your response to their email so please check your inbox.
Kind regards,
Suki
Customer Care Mananger
Waste of money!
Bought contact lenses for World Book day and was unable to use them! They completely blinded me!! I could not see out of them, at all. Total waste of money.
2025年2月18日
FunkyLenses からの回答
Hi Leanne,
Thank you for taking the time to leave a review of our Blind Contact Lenses.
We're sorry that you feel that the blind aspect of these lenses was not made clear enough before purchasing. To confirm, we display information on the product page that states that the Blind Lenses will affect your vision, as well as imagery to reflect the lack of pupil holes.
One of our agents has been in touch to help resolve the problem. Please look out for their email.
Kind regards,
Suki
Customer Care Mananger
Not very happy
They came slightly torn and when i tried to take them out they tore completely. However this may have just been a faulty product in this case.
2025年1月24日
FunkyLenses からの回答
Hi Angel,
We are very sorry to hear that your lenses arrived damaged. We have reached out via email to rectify the issue. Please look out for our email in your inbox.
Kind regards,
Suki
Customer Care Mananger
Uv contact lenses...
I ordered contact lenses that glow in UV light but there were no UV contact lenses that glow in UV light, in the dark or in the light. I wrote an email with photos but they didn't even respond.
2025年2月26日
FunkyLenses からの回答
Hi Hajnalka,
We are very sorry to hear that you were not happy with the product you ordered.
One of our agents has been in touch to help resolve the issue. Please look out for their email.
Kind regards,
Suki
Customer Care Mananger
Great service and amazing contacts
I received the contacts exactly when I was told I would and the item was well packaged.
The blue contacts were for my daughter for a cosplay and she found them easy to use and comfortable. The colour looked amazing and is true to how it was advertised.
2025年2月18日
FunkyLenses からの回答
Hey Nadine,
It's great to hear you had a positive experience with your Funky Lenses purchase! Please note that our lenses should only be worn by those 18 years+, per our disclaimer.
Thank you for taking the time to leave a review!
Kind regards,
Suki
Customer Care Mananger
Excellent
Good quality product, cheap and fast shipping. Excellent contact with customer service.
2025年2月9日
FunkyLenses からの回答
Hey,
It's great to hear you had a positive experience with your Funky Lenses purchase! Thank you for taking the time to leave a review.
Kind regards,
Suki
Customer Care Mananger
Good value speedy delivery. Poor fit.
Good value speedy delivery, but unlike other lenses these really hurt my eyes. They did not stay still and made my face and eyes really sore.
2025年1月17日
FunkyLenses からの回答
Hi there,
We're sorry to hear that this was your experience with Funky Lenses. One of our team members has reached out via email to try and help resolve the situation.
Kind Regards,
Suki
Customer Care Management
FunkyLenses からの回答
Hello Beata,
We are very sorry to hear that you are not pleased with the colour of these contact lenses. It is possible to return our contact lenses when they are in an unopened condition; please refer to our returns policy on our website for more information.
In the meantime, a member of our team has now contacted you regarding this.
We apologise for any inconvenience.
Kindest regards,
Suki
Customer Care Manager
FunkyLenses からの回答
Hey,
It's great to hear you had a positive experience with your Funky Lenses purchase! Thank you for taking the time to leave a review.
Kind regards,
Suki
Customer Care Mananger
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。