Furny レビュー 

I ordered a sofa on 15.12.2022. Paid in full trusting the company. I have no clue about delivery as the response from executives is pathetic.

The site says assured 2-3 days delivery. The executives after 6 days of follow up provided the invoice and told delivery would be by 25th december 2022
On 26th Mr Karan told that i would get it by 28th 110%. Now no one is picking the phone. On whatsapp, customercare there is no reply.

Think i have been duped.

Manish Singh, Deepak Rawat are the persons behind this pathetic brand.

I have had 4 return pickups for the 6 seater Sofa I purchased and till date they haven't rectified the issue.

They say that proper QC has been done. Their staff isn't trained properly and keeps faulting they drilled the fabric of my Sofa.

Buyer be aware.

Not to delevery on time but at the time of order sofa fabric quality looks superb but after received safa found actual product fabric quality is worst.

CasaStyle.in and Furny.in

Invoice #2021-22/B2C/1324

OrderId: 500***0728

Customer care numbers - 88****1008 / 99****9346 / 88***1009

Websites: casastyle.in and furny.in

CasaStyle, and Furney ... Worst experience ever, contacting Amazon buyers to buy from their website. Once bought, order status will be pending for whole month and God knows when bought product will be delivered. For me, I am waiting from 22nd of June till date (15th July). Each time informing different status with a different delivery date. I am afraid, whether they are really planning to deliver at all or not.

No reply, on whatsapp, emails and calls. This is frustrating.

Same people are operating other website name as furny.in.

We ordered a recliner sofa for our father in his farewell party. It was a defective piece. We immediately contacted customer care and they agreed to repair it. They took back the recliner after one month of constant pestering and guess what, they delivered a defective product again.. second time. How is it even possible. And then they refused to exchange it or refund the amount saying they can only repair it. And even the repaired product has not been delivered even after 4 months. They just keep giving dates. This is the worst customer experience of my life. I recommend everyone never to buy anything from Furny.

Due to quality issues, i wanted parts of my sofa replaced. They replaced with wrong sizes and color. I asked them to replace again and they are talking as if they are doing me a favour.

One of the worst after sales customer service. Tried calling to get things rectified a million times and the rude customer care personal doesn't receive the call and avoids mails too. It was a stressful 3-4 months of calls and mails and still nothing.

I ordered leatherette sofa worth of 41000(apprx). Sofa was not delivered on time. After, few follow ups and request, sofa arrived 2 weeks later after promised delivery date.

One the same day we inspected sofa. Its the worst design i.e not at all comfortable as not its built to any proper specification of ideal sofas. No knees support at all. the seat depth is just 17 inches. Quality of materials used seems to be very cheap and started to worn out from second day.

No one responds to your request to return or any questions.

" DON'T WASTE YOUR MONEY". BE CAREFUL GUYS!