Wasn't hard to order, but still waiting on product to arrive. Last check it was departing LA airport. It has been over 3 weeks since the order was placed. Knowing it came from China still patiently wa... ãã£ãšèŠã
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DON'T ORDER from Futumall. I ordered hair catching sink drain. It was too large for any of my sink drains. I Emailed them multiple times re: return/refund and never heard back. I should have chec... ãã£ãšèŠã
When I ordered on your website, you added items I did not want. I immediately emailed you off your website to ask you can my order -futu-126379- and you ignored that request and shipped anyway. When... ãã£ãšèŠã
The instructions were too small of a print that I took a photo and enlarged the print. It took quite some time for its arrival with no update on the delivery status. Itâs now charging so I have not ye... ãã£ãšèŠã
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In every way
In every way, I was treated with respect and courtesy by the people who were involved with my order. I will continue to be a loyal customer.
I emailed for how to return the itemsâŠ
I emailed for how to return the items and no one will respond. The items do not fit my drains. They are too tall and cheap plastic.
The two sink stoppers didnât fit and IâŠ
The two sink stoppers didnât fit and I already reported this to you but never got a response.
The sink stopper is made of plastic
The sink stopper is made of plastic with chrome coloring! The basket part of it is made with the thinnest, cheapest metal. I have never seen such a poor quality product in shops anywhere. I contacted Futumall to return it but didn't get any response. I shouldn't be surprised as it was shipped from China. This was the worst $20 I've ever spent.
I ordered the drain stopper and it isâŠtoo big for my drain
I ordered the drain stopper and it is too big for my drain. I am trying to contact the email that they offer and I not getting a response and to send product back and credit my card.
the product arrived in 12 days
the product arrived in 12 days, was as advertised. i bought off of you tebe. it as the sink valve.
IT WAS TOO BAD TO DELEVERY FOR CUSTOMER
Not happy at all - still haven't received order after over a month
I ordered one thing but then was charged for more. I tried to cancel within minutes by calling but was told it was too late to cancel. It has been over a month and I still have not received my order but you made sure you got my money right away.
easy experience
Idem never arrived. Need refund.
Never received the Idem. I would like a refund or the Idem I order
tried to use tool and did not work asâŠ
tried to use tool and did not work as advertised, disappointed.
Canât wait to install
High Value Product
Had exactly what I needed at a fair price....a great value.
Machining on tool surface could haveâŠ
Machining on tool surface could have been better. Size difference on prongs I will finish the prongs myself
You sell wrong size products
Sink stoppers did not fit my sink
Sink stoppers did not fit my sink. Also upper part is made of some kind of plastic not stainless steel. Inferior product. Cannot find a way to return. Will not be making any more purchases.
The drain inserts do not fit standard USA sink fixtures
The items took 4 weeks to arrive and did not fit a standard sink drain. They are too large in diameter.
Misleading the public, most likely a scam
Misleading the public, the company displayed a logo of a reputable store to misliding custome, but the products are coming from overseas. The package was never received, and it took more than two months. Their carrier says the package has been delivered, but we have never seen it. We don't go anywhere, no truck, no package. Sent several emails, but have never received a reply
Unsatisfactory website ordering experience
When I ordered on your website, you added items I did not want. I immediately emailed you off your website to ask you can my order -futu-126379- and you ignored that request and shipped anyway. When the order was received last week, I emailed again asking for instructions for how to return the order prepaid and have heard nothing. I still wish to return it.
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