Ordered a Palestine pendant and received it within 2 weeks. Had emailed customer service after 1 week as I didn't receive a tracking number but they didn't reply. I was a little skeptical about the l... もっと見る
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Ordered a county pendant with engraving on a Sunday night, got a shipping confirmation by Wednesday and it was at my door the following Tuesday. I emailed to check if the engraving would be in time fo... もっと見る
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Completely honest review I ordered from this company and paid for priority processing, got confirmation email and an email to say it was being prepared and then nothing. I did receive my order howeve... もっと見る
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I was absolutely delighted with my Palestine pendant from Gaelic Clann. The quality is beautiful, and it arrived exactly as pictured. They actually share proof of donation to the Irish Red Cross, whi... もっと見る
企業が回答しました
企業情報
当該企業による記述
Every piece Gaelic Clann makes starts with a county. The one you're from. The one you support. The one you carry with you no matter where life takes you. We make county pendants and bracelets, personally engraved with black ink fill for lasting clarity, and worn by gaelic players, families, and Irish people living far from home. Each piece is crafted from medical grade 316L stainless steel with 18k gold or rose gold plating, tarnish-free, built to last, and priced so that quality Irish heritage jewellery is accessible to everyone. Gaelic Clann was built by an Irish founder with a straightforward belief: that where you come from matters, and that jewellery should reflect that. Not generic Celtic print-on-demand. Not fine jewellery at a premium price. Something in between, meaningful, personal, and rooted in real Irish identity. Every order arrives gift-ready in a white jewellery box. Shipping is tracked worldwide, with duties and taxes included on international orders. And every purchase is backed by our 30-Day Worry-Free Guarantee, no questions asked. We have served over 10,000 customers across all 32 counties, and the Irish diaspora in the US, Australia, Canada, and the UK. The clann keeps growing.
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4.1
ほぼ満足
26件のレビュー
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I ordered the slitor pendant and they…
I ordered the slitor pendant and they sent me the ear rings which I didn't order and don't want. They don't reply to any emails. When I ordered I got no confirmation email. Gaelic clan can I have what I ordered and paid for please.and again I state I never got a confirmation email. If I had of gotten one I would have emailed your mistake straight away. I got no offer to return the ear rings so that I could get what I originally wanted. Awful customer care.
2026年5月5日
自発的なレビュー
Gaelic Clann からの回答
Hi Reshenda, thank you for your review.
Our order record (order #5577, 25 April 2026) confirms that Sliotar Earrings were the item ordered, paid for, and fulfilled. On the same day you placed your order, you submitted a contact form to us stating: "Hi I ordered earrings earlier today." When you received your dispatch notification on 5 May listing the Sliotar Earrings, you replied saying you had ordered "the chain not the earrings."
We did reply to your emails and shared your full order details. The item dispatched matches the item ordered.
We are happy to discuss a resolution directly at support@gaelicclann.com.
Brilliant gift for my goddaughter
Bought the county pendant for my goddaughter's 18th. She's mad into the Gaelic and I wanted something that meant a bit more than a voucher.
The Mayo engraving came out really well, sharp and clear. She had it on before she even finished opening the card.
For the price I was genuinely surprised by the quality. Came in a nice box too so I didn't have to wrap it. Delighted with it.
2026年4月8日
自発的なレビュー
Gaelic Clann からの回答
Hi Conor, thank you so much for this, it genuinely means the world to us as a small business. 🇮🇪 Delighted the Mayo pendant was the right call for the 18th, and that she had it on before she even finished opening the card, that's the dream! Happy birthday to her, and thank you for supporting Gaelic Clann. 💚
Arrived faster than I expected
Ordered a county pendant with engraving on a Sunday night, got a shipping confirmation by Wednesday and it was at my door the following Tuesday. I emailed to check if the engraving would be in time for my sister's birthday and got a reply the same day. The whole thing was easy and stress-free. Really happy with it.
2026年4月9日
自発的なレビュー
Gaelic Clann からの回答
Hi Michael, thank you so much for taking the time to leave this review. 🙏 Really glad your sister's birthday present arrived in time and that the whole experience was easy from start to finish. That's exactly what we aim for. Thank you for supporting a small Irish business! 💚
Cill Dara Abu
I received my county pendant yesterday and love it. Quality is good and definitions are strong. Might by for the whole team now as a gift if we win something!
Cill Dara Abu!
2026年4月7日
自発的なレビュー
Gaelic Clann からの回答
Cill Dara Abú! Delighted you love the pendant, Malachy.
That would be some team gift if the Lilies bring it home. Thanks for the support.
The Gaelic Clann Team
Ordered a county bracelet on Dec 4th…
Ordered a county bracelet on Dec 4th for a Christmas gift. Got a tracking number but An Post still haven't received it from the company. Couple of emails later and still no response...
Wondering if it will even be here for Christmas
2025年12月20日
自発的なレビュー
Gaelic Clann からの回答
Hi Anita,
We're really sorry about this experience. The Christmas period brought an overwhelming surge in orders, and both our fulfilment and support fell behind. That's on us. We know how frustrating it is when a gift doesn't arrive in time, especially at Christmas.
We actually took a brief closure at the start of the year specifically to overhaul our fulfilment and customer service processes so this wouldn't happen again, hence the delay in getting back to you. If your order never arrived or if there's anything we can do to make this right, please reach out to support@gaelicclann.ie and we'll take care of it.
The Gaelic Clann Team
So impressed
I am so impressed. Communication was fantastic. The two pieces I received are beautiful!! Thanks
2025年11月18日
自発的なレビュー
Gaelic Clann からの回答
Thank you so much, Ruth.
That really means a lot to us. We hope you're still loving your piece.
The Gaelic Clann Team
Supporting causes and local
Supporting a great cause and an Irish company... delivered a quality product at a super price!
2025年11月10日
自発的なレビュー
Gaelic Clann からの回答
Thank you, Wendy.
It means the world that you value what we stand for as much as the pieces themselves.
Really appreciate your support.
The Gaelic Clann Team
Gaelic Clann からの回答
Thanks so much, Adam.
Quality is something we take seriously, so it's great to hear that came through.
Appreciate you taking the time to review.
The Gaelic Clann Team
10/10 Great experience
Easy to order, beautiful jewellery for my girlfriend who hasn’t taken it off since. 10/10
2025年10月27日
自発的なレビュー
Gaelic Clann からの回答
10/10 is the goal every time.
Thanks for the kind words, Jason. Really appreciate it.
The Gaelic Clann Team
Gaelic Clann からの回答
So glad to hear that, Caoimhe.
Thank you for your support and for taking the time to leave a review.
The Gaelic Clann Team
Update
***UPDATE
My necklace arrived and it is beautiful and very good quality. Gaelic Clan have reached out to apologise about the lack of communication. I have to take some of the blame as I completed my email address incorrectly. 100% satisfied.
I put an order in last week and whilst I understand it is early days, I have not had a confirmation email. I have sent numerous emails asking for confirmation that my order has been received or is going to be fulfilled… I have also messaged on instagram with no answer. I am very disappointed as this is for a birthday present next week. I feel raising a card dispute may be the only way forward now as I’ve had no reply. It’s just complete silence as if the company does not exist, surely you can do better than this.
2025年10月16日
自発的なレビュー
Gaelic Clann からの回答
Thank you for coming back to update your review.
We really appreciate it and are glad everything worked out.
The Gaelic Clann Team
Lovely quality jewellery
Ordered a Palestine pendant and received it within 2 weeks. Had emailed customer service after 1 week as I didn't receive a tracking number but they didn't reply. I was a little skeptical about the legitimacy of this company as their social media presence is a bit dead. But the pendant is good quality and I'm happy with it. Gaelic clann - keep on top of your social media and maybe let people know how much you've actually been able to raise with your Palestine pendants!! I'd recommend this company 👌
2025年8月8日
自発的なレビュー
Gaelic Clann からの回答
Thank you, Louise.
Lovely to hear you're happy with the quality. If there's anything that would have made it a 5, we'd love to know.
Appreciate the review.
The Gaelic Clann Team
Excellent Quality
The quality exceeded my expectations and I appreciate that they donate a portion of the proceeds to the Irish Red Cross Gaza Appeal. I've already recommended it to a few friends who want to show their support too.
2025年8月13日
自発的なレビュー
Gaelic Clann からの回答
Thanks a million, Gavin.
Really glad the quality stood out for you. Appreciate the support.
The Gaelic Clann Team
Incredible Quality! Highly Recommend
I was absolutely delighted with my Palestine pendant from Gaelic Clann. The quality is beautiful, and it arrived exactly as pictured. They actually share proof of donation to the Irish Red Cross, which gave me so much confidence that my purchase was supporting a good cause. I’ll definitely be buying again!
2025年8月6日
自発的なレビュー
Gaelic Clann からの回答
Thank you so much, Meabh.
A recommendation like that means everything to a small brand like ours. Really appreciate it.
The Gaelic Clann Team
Meaningful piece, beautifully done
I ordered the Palestine Pendant as a small way to show support and I was honestly blown away by how nice it is in person. The engraving is crisp, the chain feels solid and it came in a nice gift box. It means alot to know part of the purchase is going to a real cause. Shipping took a little longer than expected but I was kept informed and it was worth the wait. Glad I came across this site.
2025年8月8日
自発的なレビュー
Gaelic Clann からの回答
That's exactly what we set out to create. Thank you, Finn.
Really glad it resonated with you.
The Gaelic Clann Team
Happy with our order
Received the 1st delivery of the ordered multiple county bracelets. So happy with them. They even came with free gift boxes. All great quality and exact engraving.
2025年7月15日
自発的なレビュー
Gaelic Clann からの回答
Thanks so much for your kind words, we’re delighted you’re happy with your County Bracelets!
It means a lot to us that you noticed the engraving quality and gift packaging, we put real care into every order. Your support is genuinely appreciated 💚
Customer Support
Gaelic Clann
I love it
This is my second time purchasing from this site. This order arrived quick. Everything I ordered was packaged in a nice gift box/holder, great product. I loved it so much I ordered one for my daughter as well. Customer service is amazing, communicating every step of the way.
2025年7月7日
自発的なレビュー
Gaelic Clann からの回答
Thank you so much for your continued support, it truly means the world to us.
We’re thrilled to hear your second experience was just as smooth, and that both you and your daughter loved the pieces. We put a lot of care into both the products and the packaging, so it’s lovely to hear that it was appreciated.
Thanks again for trusting us, and for the kind words about our customer service.
Customer Support
Gaelic Clann
Gaelic Clann からの回答
Hi Hannah,
Thank you so much for your kind review!
We’re so happy to hear that your bracelet turned out just as you hoped and that they hold special memories for you. That’s exactly why we create these pieces: to help you carry the pride of being Irish with you.
Your feedback means a lot to us, and as a small business, it truly helps us continue doing what we love.
Thanks again for your support!
Proud to Wear My County
Absolutely love my County Bracelet from Gaelic Clann, it’s simple and meaningful. Engraving is really sharp. Highly recommend!
2025年5月26日
自発的なレビュー
Gaelic Clann からの回答
Hi Ryan,
Thank you so much for your kind review!
We’re so happy to hear that your bracelet turned out just as you hoped and are happy with its sharp engraving finish.
Your feedback means a lot to us, and as a small business, it truly helps us continue doing what we love.
Thanks again for your support!
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