Galacticwins レビュー 995

TrustScore 5段階評価の4

4.2

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Muy buena plataforma diria excelente, cumple con todas mis espectativas! 100% recomiendo. Aqui si ganas y retiras rapido tus ganancias.!

企業が回答しました

5つ星のうち4の評価

The nice thing about this site is you frequently receive emails for freebies . And to their credit the chat agents are actually responding at a much higher speed then previously. My only complaint is... もっと見る

企業が回答しました

5つ星のうち1の評価

I've had such bad experiences with this casino and sister sites in the past, so now is their time to shine by paying out my winnings this time and not taking them off me because I supposedly have plac... もっと見る

企業が回答しました

5つ星のうち5の評価

Galactic wins has literally got all my favourite games. Been a 100% fan since the day I signed up. Because I like the rewards given like the $25 for $5 deposit bonuses given in my emails.. And $50 for... もっと見る

企業が回答しました

企業情報

  1. カジノ
  2. コール センター
  3. ギャンブル サービス
  4. オンライン カジノまたは胴元

Galacticwins について

当該企業による記述

Embark on an interstellar journey like no other at Galactic Wins, the galaxy-themed online casino that will take your gaming experience to the stars and beyond. As you enter our cosmic realm, you'll be greeted by a dazzling display of stars and celestial wonders, setting the stage for an adventure of astronomical proportions.

At Galactic Wins, we believe in making every moment count, which is why we offer incredible promotions that are truly out of this world. From meteoric deposit bonuses to supernova free spins, we've got promotions that will launch your winnings into orbit.

Our game selection is as vast as the universe itself, with a variety of games that cater to every player's preferences. From classic slots to cosmic card games, you'll find entertainment that's light-years ahead of the rest.

For those seeking to compete at the highest level, Galactic Wins hosts epic tournaments that bring together the best players from across the galaxy. Battle it out for stellar rewards and the chance to leave your mark on the leaderboards.

Step into the exclusive world of our VIP program, where you'll be treated like a true cosmic royalty. Our special VIP attitude ensures that you receive the utmost care and attention, with personalized offers and privileges that are truly out of this world.

Our customer support team is here to assist you 24/7, and their special attitude towards every player sets us apart. Whether you have questions about your account or need assistance with gameplay, we're here to make your journey through the cosmos as smooth as a shooting star.

To keep you updated on the latest happenings in our galaxy, we maintain an up-to-date News section on our casino site. Discover new game releases, tournament updates, and thrilling stories of big wins as you explore the cosmic wonders of Galactic Wins.

Prepare for an unparalleled adventure in the cosmos of online gaming. Join us at Galactic Wins and let your gaming experience reach new heights among the stars. The universe is vast, and so are your opportunities to win big!

Experience the thrill of cosmic gaming at Galactic Wins Casino, where excitement knows no bounds.

当該企業による記述

With fantastic offers that light up the galaxy, we're your ticket to an unforgettable gaming journey. Rest easy with our trustworthy platform and responsible customer team, ensuring your gaming adventure is both exhilarating and safe.
Join us today and reach for the stars!

連絡先

4.2

ほぼ満足

TrustScore 5段階評価の4

995件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Friendly and helpful agents quick and…

Friendly and helpful agents quick and response

2026年2月12日
自発的なレビュー
Galacticwins ロゴ

Galacticwins からの回答

Thank you very much for your kind words Tala! We truly appreciate you taking the time to share your positive experience with our team at Galactic Wins. Our agents strive to provide friendly, helpful, and prompt assistance to ensure that every interaction is smooth and satisfactory. It’s wonderful to hear that you found their responses quick and effective. If you ever have any more questions or need further support, please don’t hesitate to reach out. We’re always here to help and look forward to assisting you again in the future!

5つ星のうち3の評価

Tienen gran variedad de slots pero…

Tienen gran variedad de slots pero tardan mucho en procesar los retiros todavía no me an verificado mis documentos

2026年2月1日
自発的なレビュー
Galacticwins ロゴ

Galacticwins からの回答

Gracias por sus comentarios y por destacar nuestra selección de tragamonedas. Nos alegra que esté disfrutando de la variedad.

En cuanto a su retiro, vemos que la solicitud se ajustó varias veces entre el 1 y el 7 de febrero. El envío final se realizó el 7 de febrero y se procesó el 9 de febrero, dentro de nuestro plazo habitual. Tenga en cuenta que cancelar y volver a enviar un retiro reinicia el proceso de revisión y puede causar retrasos.

Si aún necesita ayuda con la verificación, nuestro equipo de soporte estará encantado de ayudarle.

5つ星のうち1の評価

I give 1 star and that's bein generous

I give 1 star and that's being generous, Where do I even start with this BS casino?!? Well they're quick to take your money no problems there, but when it comes time to withdrawal (if you even get that far) it could take a week or longer to receive your winnings! I make a deposit and receive a free spins bonus, the wagering requirements were ridiculous, and their terms and conditions are sneaky af, I had my winnings up over $300 CAD then I just happen to look at my balance and all sudden it's at $70, so I guess after you wager the required amount the MAX amount I was allowed to actually have was $100 which they don't tell you that when depositing, they also didn't notify me that i had wagered the required amount so when they give me $100 "real money" I just kept spinning not realizing my balance just dropped from almost $400 to $70 once I realized what was going on I just wanted my winnings and be done with it , well I attempt to withdraw and they want documents to verify so I upload my photo ID which is what they requested , which I had to do multiple times for some reason then a couple days goes by and now they need bank statements, why tf they wouldn't ask for all the documents they need at once idfk, so I upload my bank statements wait another day now they need my bank institution number which I had already gave them when attempting to withdraw so I send all my documents again together and my withdraw is still waiting to be processed, my account has been verified and they still haven't processed my withdrawal request and they won't even email me back or give me an explanation what's going on. Been almost a week, don't play at this casino people there are better more efficient casinos out there to play at , and don't be fooled by their ridiculous bonuses even if you win you don't get to keep your winnings they pay you what they want!

2026年2月2日
自発的なレビュー
Galacticwins ロゴ

Galacticwins からの回答

We’re genuinely sorry to read about your experience and understand how frustrating this must feel. We’d like to address a few of the concerns you raised.

First, regarding bonuses: all promotional offers, including free spins, come with specific wagering requirements and maximum cash-out limits. These terms are outlined in the bonus details and our Terms & Conditions before opting in. When a bonus has a capped maximum withdrawal (for example, $100), any balance above that amount is automatically adjusted once wagering is completed, in line with those terms.

As for verification and withdrawals, identity checks are a mandatory part of operating as a licensed online casino. We’re required to verify player identity and payment methods before processing withdrawals. In some cases, additional documents may be requested if the initial submission doesn’t meet compliance requirements or if further verification is needed. We know it can feel repetitive, but these steps are in place to protect both players and the platform.

Withdrawal timeframes can vary depending on verification status, payment method, and overall request volume.

Please reach out to our support team directly via live chat or email so we can review your account and provide a clear update.

We truly value all player feedback—positive or negative—as it helps us improve. Thank you again for sharing your experience.

5つ星のうち5の評価

Great site

Great site, customer service is top notch 10/10 👌

2026年1月30日
自発的なレビュー
Galacticwins ロゴ

Galacticwins からの回答

Thank you so much for the amazing feedback! 🙌 We’re thrilled to hear you’re enjoying the site and that our customer service hit a perfect 10/10 👌 Your support truly means a lot to us—wishing you plenty of fun and great wins ahead! 🍀✨

5つ星のうち5の評価

Great experience always

2026年1月30日
自発的なレビュー
Galacticwins ロゴ

Galacticwins からの回答

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you consistently have a great experience with Galactic Wins. Our team works hard to ensure that every interaction is smooth, enjoyable, and meets your expectations. Your satisfaction is our top priority, and it means a lot to us to know that we are succeeding in providing you with excellent service! Once again, thank you for your wonderful feedback!

5つ星のうち4の評価

Nice sight good customer service

Nice sight good customer service

2026年1月29日
自発的なレビュー
Galacticwins ロゴ

Galacticwins からの回答

Thank you so much for your kind comments! We truly appreciate you taking the time to share your positive experience with us. Providing excellent customer service is one of our top priorities, and it’s wonderful to hear that you found our support helpful and responsive. If you ever have any questions, concerns, or need assistance with anything, please don’t hesitate to reach out. We’re always here to help and ensure you have the best experience possible. Your satisfaction means a lot to us, and we look forward to serving you again in the future!

5つ星のうち5の評価

Buena página la conocí hoy

2026年1月25日
自発的なレビュー
Galacticwins ロゴ

Galacticwins からの回答

¡Muchas gracias por tus amables palabras! Nos alegra saber que tuviste una impresión positiva de nuestro sitio web. En Galactic Wins, nos esforzamos por brindarte una experiencia excelente; si tienes alguna pregunta o necesitas asistencia, no dudes en contactarnos. Estamos aquí para ayudarte y asegurarnos de que disfrutes de todo lo que nuestra plataforma tiene para ofrecer. ¡Una vez más, gracias por tus comentarios positivos!

5つ星のうち5の評価

Great overall design

Great overall design, excellent range of slots to choose from, and customer service is next level.
Overall i would highly recommend. I dealt with Tobi, easily a 5 star agent, great to deal with, and excellent service.

2026年1月24日
自発的なレビュー
Galacticwins ロゴ

Galacticwins からの回答

Thank you so much for your wonderful review! We're thrilled to hear that everything went smoothly and that you had a great experience. We hope to welcome you back again very soon!

5つ星のうち4の評価

Great casino with quality service

Great casino with quality service

2026年1月23日
Galacticwins ロゴ

Galacticwins からの回答

Thank you very much for your positive feedback! We truly appreciate you taking the time to share your experience with us. At Galactic Wins, we strive to provide top-notch service and an enjoyable gaming environment for all our players. Your kind words motivate us to keep improving and delivering the best possible experience. If you have any suggestions or need assistance, please don’t hesitate to reach out. We look forward to welcoming you back soon for more exciting games and quality service! Thank you once again for choosing Galactic Wins.

5つ星のうち5の評価

Exelente atención

Exelente atención

2026年1月23日
自発的なレビュー
Galacticwins ロゴ

Galacticwins からの回答

=Muchas gracias por tu amable comentario y por tomarte el tiempo para compartir tu experiencia con nosotros.
Nos alegra mucho saber que has recibido una atención excelente, ya que nuestro principal objetivo es brindar un servicio de calidad que cumpla con las expectativas de nuestros clientes. Si en algún momento necesitas ayuda adicional o tienes alguna pregunta, no dudes en contactarnos, estaremos encantados de asistirte.
¡Esperamos seguir contando con tu confianza y que sigas disfrutando de nuestros servicios!
Gracias nuevamente por tu valoración positiva.

5つ星のうち1の評価

WELL YOU DONT HAVE READ TO MANY REVIEWS…

WELL YOUNDONT HAVE READ TO MANY REVIEWS ON THIS LOT TO GET THE IFEA HOW BAD THIS LOT ARE

Terrible service and withdraw process only to find they canceled the $800 NZ withdraw - never won before and deposited a lot with their casinos. Provided all supporting docs over next few days, then after all that saying sorry because my partners card was used as well the void the withdraw and canceled the account. Absoultyl duxked me around. I know the games are rigged and the trials and tribute ons and stress responding to their processes and doing exactaly as asked by email then to do that. Their problem is about to grow guys and girls. They have a lawsuit coming and will
Loose more as I have much professional and experience behind this fight.
With the proof

Consumers act and fair trade acts not followed

Then hours later still send promotions via email after cancelling account - Not Right at All.

BEWARE EVERYONE - Designed to take and not give - Scamming scum - look at the reviews

2026年1月20日
自発的なレビュー
Galacticwins ロゴ

Galacticwins からの回答

We’re sorry to hear about your frustration and appreciate you taking the time to share your concerns.

Please note that all withdrawals are subject to verification and payment method checks, and the use of a third-party payment account is strictly prohibited under our terms.

Regarding your claims for unfair or rigged games, all our games are independently tested and certified to ensure fair and transparent play, in line with license regulations.

Should you require additional information or assistance, you are welcome to reach out via our direct support channels.

5つ星のうち5の評価

great

todo esta muy bien

2026年1月14日
自発的なレビュー
Galacticwins ロゴ

Galacticwins からの回答

Estamos muy felices de saber que estás disfrutando de nuestro sitio y que todo va bien para ti.
Nuestro equipo trabaja arduamente para brindar la mejor experiencia posible a todos nuestros usuarios, y tus comentarios positivos realmente nos motivan a seguir mejorando.
Si tienes alguna sugerencia o necesitas ayuda con algo, no dudes en contactarnos.
Gracias por elegir galacticwins.com, ¡y esperamos que sigas pasando un tiempo fantástico aquí!

5つ星のうち5の評価

Best customer service experience yet!!

Best customer service experience yet!!

2026年1月15日
自発的なレビュー
Galacticwins ロゴ

Galacticwins からの回答

Thank you for your kind words and for taking the time to share your experience with us.
We are very pleased to know that our customer service has met your expectations and that you have had the best experience so far.
At galacticwins.com, we strive every day to provide personalized, quick, and effective attention to all our customers.
We are always ready to help you with whatever you need, whether it's answering questions, offering support, or simply listening to you.
Do not hesitate to contact us again whenever you need, we will be happy to assist you in everything within our reach.
Thank you for trusting us and for being part of our community!

5つ星のうち5の評価

😍 por finnnmv ayudaron por finnnn

2026年1月12日
自発的なレビュー
Galacticwins ロゴ

Galacticwins からの回答

¡Estamos muy contentos de saber que pudimos ayudarte con éxito!
Nuestro equipo siempre se esfuerza por brindar el mejor soporte y las mejores soluciones posibles a nuestros valiosos clientes.
Si tienes más preguntas o necesitas más ayuda en el futuro, no dudes en ponerte en contacto con nosotros.
Tu satisfacción es nuestra máxima prioridad y estamos aquí para ayudarte en cada paso del camino.
¡Gracias por confiar en nosotros y compartir tus comentarios positivos!

5つ星のうち1の評価

Horrible experience

Horrible experience, they gave me a birthday bonus. I managed to reach ARS 275,000 with the bonus and they only released ARS 9,200 of real money, with a huge wagering requirement. I do not recommend it.

2026年1月12日
自発的なレビュー
Galacticwins ロゴ

Galacticwins からの回答

We’re sorry to hear about your experience and appreciate you sharing your feedback. The birthday bonus you received was a special promotional offer and, like all bonuses, it is subject to specific terms and conditions, including wagering requirements and a maximum winnings cap. These conditions are clearly outlined and available for review before opting into any promotion.

In your case, the amount converted as real money was adjusted in accordance with the applicable terms for the promotion you opted for. Our support team will be happy to assist you, should any further clarification or assistance be needed.

5つ星のうち5の評価

Been with them a long time and they are…

Been with them a long time and they are good to me

2026年1月11日
Galacticwins ロゴ

Galacticwins からの回答

Thank you so much for your kind words and for being a loyal member of our community for such a long time.
We truly appreciate your continued support and trust in us.
It means a lot to know that you feel well taken care of, as our main goal is to provide the best possible experience for all our customers.
If there is ever anything we can do to make your experience even better, please do not hesitate to reach out.
Your satisfaction is very important to us, and we look forward to serving you for many more years to come.
Once again, thank you for your positive feedback and for choosing us.
Have a wonderful day!

5つ星のうち1の評価

Never Play on this casino again.

Never Play on this casino again.
10 Days before have my withdraw. They Do everything to keep Money on the casino and not give me. All this for 50$.... 🤣

2026年1月8日
自発的なレビュー
Galacticwins ロゴ

Galacticwins からの回答

We’re sorry to hear about your frustration.

Generally, we aim to process withdrawals within 3 business days. However, if there are outstanding verification requirements, withdrawals cannot be completed until those are fulfilled, in line with our procedures and regulatory obligations.

Please also note that final delivery times can vary depending on the payment method used and the payment provider’s own processing time, which is outside of our direct control.

Our Support team is available 24/7 via live chat and email, should you have any questions or require further assistance.

5つ星のうち1の評価

Why do I have to wait 3 days for a…

Why do I have to wait 3 days for a deposit to go through? Very unprofessional and disappointing. Do not play on this shitty site.

2026年1月4日
自発的なレビュー
Galacticwins ロゴ

Galacticwins からの回答

We’re sorry to hear about your experience and understand how frustrating a delayed deposit can be. In some cases, delays may occur due to technical issues or an unsuccessful payment attempt, and we appreciate you bringing this to our attention.

Our support team has already reached out to you directly so we can review your case and resolve this promptly.

Your feedback is valuable to us and helps us improve our service.

5つ星のうち5の評価

So helpful and quick to resolve the…

So helpful and quick to resolve the issue!

2026年1月5日
自発的なレビュー
Galacticwins ロゴ

Galacticwins からの回答

we are very happy to hear that you found our site helpful and that we were able to resolve your issue quickly. Our team works hard to provide the best possible experience for our customers, and feedback like yours truly motivates us to keep improving. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out. Thank you for choosing galacticwins.com, and we look forward to serving you again soon!
Have a great day!

5つ星のうち5の評価

Great service super fast

2026年1月3日
自発的なレビュー
Galacticwins ロゴ

Galacticwins からの回答

we are glad you are happy with our service
Thank you so much for taking the time to share your positive feedback with us. It truly means a lot to our entire team to know that you found our service to be great and super fast. We always strive to provide the best experience possible for our customers, and your satisfaction is the best reward we can receive.
If there is anything else we can assist you with or if you have any further questions, please do not hesitate to reach out. We look forward to serving you again in the future and continuing to meet your expectations with the same level of dedication and efficiency.
Once again, thank you for your kind words and for choosing our service!

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