excellent dive guides emphasis on diving Darwuns Arch excessuve when there was an alternative nearby. lead guide failed to respond to requests from pax on two occasions excellent cuisine ship old and somewhat worn. a major engine failure - probably a drive shaft collapse - unacceptable there are several old ships like aqua and letty and theyvrequire to be pensioned off as indicated above dives guides were excellent in the water, crew very helpful in all respects and cuisine excellent
Galapatours からの回答
Thank you for your feedback! We are pleased you enjoyed the excellent dive guides, helpful crew, and outstanding cuisine.
We sincerely apologize for the technical issues and the worn condition of the vessel. We have immediately raised these maintenance concerns with the ship's management to ensure strict compliance with our high safety and quality standards. Your comments on the itinerary and guide communication have also been passed on to improve our on-board service.
We hope to welcome you back on one of our modern or newly updated dive vessels in the future!