The games seem to be a generic cannon fodder saving someone from eminent death no fun at all and seem to be a tread mill brain death. Who are these games aimed at hospital patients to keep them... ãã£ãšèŠã
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âDelivery within 5 minutesâ is misleading. I bought a game key on a Saturday and never received it. I reached out to support who then sent me a correction email on Monday. This email contained an in... ãã£ãšèŠã
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EDIT below! Original message: When I try to purchase something, I get a message "Your bank has blocked this payment due to suspicion of fraud". I haven't even entered any payment information at... ãã£ãšèŠã
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These guys are awesome! Definitely a 5* review and a trusted source. I ran into a small problem (not their fault - with game a code and payment) and contacted them and all their responses were fast... ãã£ãšèŠã
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Games seem to be a generic
The games seem to be a generic cannon fodder saving someone from eminent death no fun at all and seem to be a tread mill brain death. Who are these games aimed at hospital patients to keep them alive ð€
2022幎10æ3æ¥
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Pre-ordered the last of us
(Changed my review)
The company messaged me and gave me my money back, Their reaction time is something that has to be worked on, they handled it nice and correctly, thanks GamerForPlay
2023幎3æ28æ¥
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GamesForPlay ããã®åç
Hello,
Thank you for taking the time to provide us with your feedback.
We're glad to hear that the issue has been resolved to your satisfaction. Please rest assured that we take your feedback seriously and are committed to improving our response time.
We appreciate your patience and understanding. Once again, thank you for your valuable feedback.
If you have any further concerns or questions, please don't hesitate to reach out to us. We're always here to assist you.
Couldn't get my key, but got a refund.
I have pre-ordered the Last of Us and I have yet to receive my key.
My order is #265390 and nobody from the helpdesk is answering to my emails. It's now been 3 days and I got nothing. On the website my order is still at "License Requested" and doesn't change.
I would like to receive it or buy it elsewhere if I could get a refund.
I ordered before from this seller and never had any problem, if only the helpdesk were more responsive...
Update: after posting this review the staff answered and explained that it was an issue with the publisher. The refund process started immediately and in one day I have received my refund, which is admirable, although I would've preferred getting the key.
All in all, the staff could have been a bit quicker in answering and I shouldn't have had to write a review here as a last resort.
2023幎3æ29æ¥
èªçºçãªã¬ãã¥ãŒ
GamesForPlay ããã®åç
Hi Daniele,
Thank you for reaching out to us.
We understand your frustration that you have not yet received your pre-ordered key.
We can see that our support team has already addressed and resolved your support ticket. However, we regret to inform you that due to the Publisher's overwhelming demand, they were unable to deliver all the keys within the pre-order period, and unfortunately, your order was not fulfilled.
We appreciate your patience and cooperation. If you require further assistance, please do not hesitate to contact us.
No vuelvo a comprar aqui
compré una key de antes del lanzamiento el dia 22 de marzo y esta salÃa el 28, cuando yo la compra ponia que la entregaban el 28 a las 2 am...el dia 28 no me la entregaron y les envié un correo y me contestaron pidiendo paciencia y me dijeron que el mismo dÃa a las 3 pm mas o menos la tendrÃa, les volvà a escribir a las 6 pm porque seguÃa sin tener la key, diciéndoles que ya no la querÃa y que me devolvieran el dinero, ya no me han contestado a ningún email y no me han devuelto el dinero
2023幎3æ22æ¥
èªçºçãªã¬ãã¥ãŒ
GamesForPlay ããã®åç
Hi Andy,
Thank you for taking the time to share your review.
We completely understand your frustration regarding the delay in receiving your key.
We want to assure you that our support team has already responded to and resolved your support ticket. We want to clarify that the delay was caused by circumstances beyond our control. The Publisher was experiencing an unprecedented surge in demand and was unable to deliver the keys on time.
We truly appreciate your patience and understanding in this matter.
No deliver of a pre order last of us on steam
I pre ordered the game last of us on steam.
The delivery should have been done the march 28h at 3:00 pm UTC
Nothing until the next day (15 hours later) so I bought the game somewhere else to have it the day it was out
I ask for a refund threw 5 mailsâŠ.. still no answer
No chat possible, their mail system in not very operational,
I hope I ll get my refund
2023幎3æ29æ¥
èªçºçãªã¬ãã¥ãŒ
GamesForPlay ããã®åç
Hi Olivier,
Thank you for taking the time to share your review.
We completely understand your frustration regarding the delay in receiving your key. We want to assure you that our support team has already responded to and resolved your support ticket.
We want to clarify that the delay was caused by circumstances beyond our control. The Publisher was experiencing an unprecedented surge in demand and was unable to deliver the keys on time.
We truly appreciate your patience and understanding in this matter.
Payment methods lacking.
They claim you can pay with credit card, but I wasn't offered that option at all. Just Sofort, CBC, and something else. Also no paypal which I would've preferred. At least the delivery was quick
2023幎3æ29æ¥
èªçºçãªã¬ãã¥ãŒ
GamesForPlay ããã®åç
Hello,
Thank you for taking the time to provide us with your feedback. We appreciate it and would like to assure you that we are committed to continuously improving our payment experience.
We have already reported the issue to our tech team for further investigation and resolution. Please be assured that we are working diligently to ensure that our customers have a smooth and hassle-free payment process.
We are pleased to hear that your order has been completed, and you have received your key.
If you have any further concerns or require any assistance, please do not hesitate to contact us. We are always here to help.
All good
Got my code this morning, fine... there was a delay but who cares, it's a game. Anyone calling this site a scam is a moron, they gave you the game at a decent price, therefore it was not a scam.
Was playing RE4 so I wasn't stressing about getting my code on the second it released.
2023幎3æ29æ¥
èªçºçãªã¬ãã¥ãŒ
GamesForPlay ããã®åç
Hello George,
Thank you for your review and for sharing your experience with us.
We appreciate your understanding regarding the delay in receiving your code and are glad to hear that you have received it and are enjoying your game.
Rest assured that we will continue to strive to provide the best possible service to our valued customers. If you have any further feedback or concerns, please do not hesitate to reach out to us.
Bought TLoU key last night, still haven't recieved.
Edit: Just received my code 6 hours later than they quoted me and 18 hours after launch. Granted I at least got the key, but still not that happy with the service. Not planning on pre-ordering again.
Original Post:
Bought TLoU key last night, was excited to play the game today. Still do not have the key. At this point, it is already 2 hours past the time they told me I would receive the key, and it's been 11 hours since the release on Steam. Very disappointed. Used to buy keys from here all the time, always received the keys within seconds. Have not even received an email with explanation. Not to mention, all the games on your website are set as "Out of Stock," very sketchy.
2023幎3æ27æ¥
GamesForPlay ããã®åç
Hello valued customer,
Thank you for taking the time to provide us with your review.
If your review pertains to a genuine experience with our services, we kindly request that you provide us with your order ID by contacting our support email or by replying to the email received from Trustpilot.
Upon checking, we were unable to locate any order or support ticket associated with your review. In order to assist you further, we kindly ask you to provide us with more information regarding the issue you encountered.
Rest assured, we will do our best to address the issue and provide you with the necessary assistance.
Last of Us not delivered
Last of Us not delivered.
I pre-ordered Last of Us on March 24th. The game has been released for hours, but the key has not been delivered. Zero communication from support.
Edit: Key received on the 29th
2023幎3æ27æ¥
èªçºçãªã¬ãã¥ãŒ
GamesForPlay ããã®åç
Hello,
Thank you for reaching out to us.
We understand the frustration of the delay in delivering the key. Unfortunately, this delay was due to circumstances beyond our control as the Publisher was experiencing extremely high demand and was unable to deliver the keys on time.
We see that the key is already received and your support ticket was resolved successfully.
We appreciate your understanding in this matter.
Thank you for your patience.
The Last of Us Preorder
EDIT: I got my key a little over 24 hours from the initial time I was supposed to. It was a good price so I canât complain there. I just hope in the future games for play is a little more forthcoming with information regarding key deliveries.
I preordered TLOU and my preorder email said I would receive the key on March 28th 0:00 UTC. It is now 19 hours past that and still no code or response from support.
2023幎3æ26æ¥
èªçºçãªã¬ãã¥ãŒ
GamesForPlay ããã®åç
Hello,
Thank you for taking the time to share your review. We completely understand your frustration regarding the delay in receiving your key.
We want to clarify that the delay was caused by circumstances beyond our control. The Publisher was experiencing an unprecedented surge in demand and was unable to deliver the keys on time.
We truly appreciate your patience and understanding in this matter.
Prepurchased the last of us a week ago
Prepurchased the last of us a week ago. Releseased 3 hours ago and this guys are not sending the keys while other keyshops sended hours ago. 0 professionalism here. i will never try to buy here to save 2â¬, not worth it.
2023幎3æ28æ¥
èªçºçãªã¬ãã¥ãŒ
GamesForPlay ããã®åç
Hello valued customer,
Thank you for taking the time to provide us with your review.
If your review pertains to a genuine experience with our services, we kindly request that you provide us with your order ID by contacting our support email or by replying to the email received from Trustpilot.
Upon checking, we were unable to locate any order or support ticket associated with your review. In order to assist you further, we kindly ask you to provide us with more information regarding the issue you encountered.
Rest assured, we will do our best to address the issue and provide you with the necessary assistance.
TLOU Preorder
I haven't received the key of TLOU, which is obviously bad, but even worse is no communication from GamesForPlay. I understand sometimes there are some issues with distribution, etc. sending just one email to customers explaining the situation is the minimum GamesForPlay can't do.
2023幎3æ28æ¥
èªçºçãªã¬ãã¥ãŒ
GamesForPlay ããã®åç
Hi Adam,
Thank you for taking the time to share your feedback with us. We understand that it can be frustrating when there are so many orders and queries to handle, but we assure you that we are doing our best to improve our communication channels.
We are pleased to hear that you have received your key, but we also want to clarify that the delay was due to circumstances beyond our control. The Publisher experienced an unexpectedly high demand, which led to a delay in fulfilling orders on time.
Thank you again for your understanding and patience. If you have any further concerns or require assistance, please do not hesitate to contact us.
Still no The Last of Us key
Pre-ordered The Last of Us for PC on this website. Was not able to pre-load since the key was supposed to come today at launch, not amazing but okay. Launch time comes... No key. 4 hours after launch and still no key in sight... No information about it nothing.
EDIT: Ended up getting my key 6am UK time, so 14 hours later than launch
2023幎3æ28æ¥
èªçºçãªã¬ãã¥ãŒ
GamesForPlay ããã®åç
Hello,
Thank you for taking the time to share your review. We completely understand your frustration regarding the delay in receiving your key. We want to assure you that our support team has already responded to and resolved your support ticket.
We want to clarify that the delay was caused by circumstances beyond our control. The Publisher was experiencing an unprecedented surge in demand and was unable to deliver the keys on time. Please note that accessing the gameplay time and pre-load is up to the Publisher.
We truly appreciate your patience and understanding in this matter.
BAD: Pre-order TLOU Part 1 for PC
While pre-ordering TLOU Part 1 for PC, there was no indication that the game code would only be sent out when it actually launched on Steam.
I only became aware of that via a post-purchase email. A bit fishy, I wouldn't be able to pre-load it before the release, but no problem, I could wait some 20-30min for the game to download after its launch.
It is now almost 4h past the launch time GamesForPlay provided me (March 28th, 2023 at 3:00 PM UTC), and still no sign of the code.
The game listing on their website no longer mentions the time, only saying March 28th, and is "Out of Stock".
This experience is definitely not worth the 30% discounted price over Steam.
Support was pretty responsive, until I asked for a cancellation of my order so I could buy the game on Steam instead and actually start downloading and playing it.
I'm looking forward to get this cancellation done and deleting my account with them.
2023幎3æ28æ¥
èªçºçãªã¬ãã¥ãŒ
GamesForPlay ããã®åç
Hello,
Thank you for contacting us. We understand that you experienced a delay in receiving your key. The delay was due to circumstances beyond our control.
We are pleased to hear that our Support Team was able to keep you updated on the status of your key, and we're glad to know that you have now received it successfully.
Thanks for your patience and understanding. We're always here to assist you.
No he recibido el código de activaciónâŠ
ACTUALIZADO: He recibido el código, pero un dÃa más tarde después de haberlo comprado en reserva. No volveré a comprar aquÃ.
No he recibido el código de activación del juego que he comprado.
2023幎3æ28æ¥
èªçºçãªã¬ãã¥ãŒ
GamesForPlay ããã®åç
Hi Toni,
Thank you for taking the time to share your feedback with us.
We are pleased to hear that you have received your key, but we also want to clarify that the delay was due to circumstances beyond our control. The Publisher experienced an unexpectedly high demand, which led to a delay in fulfilling orders on time.
Thank you again for your understanding and patience. If you have any further concerns or require assistance, please do not hesitate to contact us.
The Last of Us Pre-order
I have never had any issues with ordering from Gamesforplay in the past, and I'm confident that I will receive my order at some point. That said, I would not recommend pre-ordering games with them unless you don't mind waiting longer for your order than with other sellers. As of writing it's been 3,5 hours since the game was released, and still no key in sight, nor any communication as to when to expect the order to be delivered.
Edit: Received my key 15 hours after the game released. Happy to have received the game, but again, would not recommend pre-ordering here.
2023幎3æ28æ¥
èªçºçãªã¬ãã¥ãŒ
GamesForPlay ããã®åç
Hello Daniel,
Thank you for taking the time to share your review. We completely understand your frustration regarding the delay in receiving your key.
We want to clarify that the delay was caused by circumstances beyond our control. The Publisher was experiencing an unprecedented surge in demand and was unable to deliver the keys on time.
We truly appreciate your patience and understanding in this matter.
Wheres My Preorder Code?!!! (Update)
I am trying to be incredibly patient, but the Last of Us part 1 has already released, and i have yet to get my code from when i preordered it. This is my first time using this storefront...and tbh, it might be my last after this experience.
Update: I have updated this to 2 stars, the reason for this is solely because it seems this was a developer problem. If true, then at the very least it would have been beneficial for Gamesforplay to let ppl know this ASAP. If there is a delay due to a situation like this, dont wait 72 hours to inform of this, inform me immediately!!
2023幎3æ27æ¥
èªçºçãªã¬ãã¥ãŒ
GamesForPlay ããã®åç
Hello,
Thanks for reaching out.
We understand that you experienced a delay in receiving your key, and we want to assure you that we take this matter seriously. The delay was caused by circumstances beyond our control, and we regret any inconvenience caused.
We are glad to see that our Support Team has been able to provide you with updates on the status of your key and that you have now received it successfully.
We thank you for your patience and understanding.
Waiting on CD key for last of us partâŠ
Edit: Received my key at 1am the next day. No response to my e-mails, just that they gave me the key a day later. Will not order from again
Waiting on CD key for last of us part 1. NO response
2023幎3æ27æ¥
èªçºçãªã¬ãã¥ãŒ
GamesForPlay ããã®åç
Hello,
We understand the frustration caused by the delay in receiving your key. Unfortunately, the delay was caused by circumstances beyond our control. The Publisher was experiencing an unprecedented surge in demand, which made it difficult to deliver the keys on time.
We're glad to see that you have been informed by our Support Team about the status of your key. It's our understanding that you have now received the key successfully.
We appreciate your patience and understanding during this challenging time. Please let us know if you have any further questions or concerns. We're always here to assist you.
Joke
I buy The last of Us part 1 PC preorder. I pay 14.03 relase date 28,03. My key has arrived 29,03. This is a joke company. Never buy again.
2023幎3æ28æ¥
èªçºçãªã¬ãã¥ãŒ
GamesForPlay ããã®åç
Hello,
Thank you for taking the time to share your review. We completely understand your frustration regarding the delay in receiving your key.
We want to clarify that the delay was caused by circumstances beyond our control. The Publisher was experiencing an unprecedented surge in demand and was unable to deliver the keys on time.
We truly appreciate your patience and understanding in this matter.
TLOU Preorder
Edit: Finally got my key, but never preordering again on this site. You preorder so you can play on the day of the release and because of poor service I couldn't and as a streamer I also couldn't show my viewers how it looks and works on PC.
Everyone's already playing and streaming TLoU on PC, for like 2 hours and I'm still waiting for my key. Never preordering anything from this site again.
2023幎3æ28æ¥
èªçºçãªã¬ãã¥ãŒ
GamesForPlay ããã®åç
Hello Krystian,
Thank you for taking the time to share your review. We completely understand your frustration regarding the delay in receiving your key.
We want to clarify that the delay was caused by circumstances beyond our control. The Publisher was experiencing an unprecedented surge in demand and was unable to deliver the keys on time.
We truly appreciate your patience and understanding in this matter.
Trustpilot ãšã¯ã¹ããªãšã³ã¹
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