The advertisement stated that hats could be crumbled and yet return to form. I ordered a white and tan hat, and they arrived pressed in a package. I took them out and they are wrinkled and looked ter... もっと見る
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レビュアーのコメントを見てみましょう
The purchase was fast and easy. The shipping and delivery was reasonable. The product, while very creative, does not erase all letter addresses as easy as the advertisement showed. The liquid chemical... もっと見る
The product material, build quality and feel for this type of product was beyond what I expected. Couldn't be happier with this purchase, would be interested if other colors are available and are t... もっと見る
Wish I could rate it a -1, because this company runs a total scam. I blame myself for not checking the reviews before ordering 😡 Ordered 3/3/26. Numerous updates as to shipping. Supposedly arrived i... もっと見る
企業が回答しました
企業情報
当該企業による記述
We aim to find amazing and unique products with good quality and affordable price, and support other artisan makers.
連絡先
4994 Beech Street, 94612, Oakland, 米国
- support@gardenerk.com
- gardenerk.com
2.8
まあまあ
65件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 64％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
No instructions provided
No instructions provided. And took a long time to arrive. Almost missed the graduation.
2026年5月25日
自発的なレビュー
I am curious why a Native American…
I am curious why a Native American purse came from Spain?
Any thoughts on that?
2026年5月24日
自発的なレビュー
My order was delivered quickly.
2026年5月20日
自発的なレビュー
Just right!
I could wear my hair the way I wanted and I didn’t have to worry if I was going to lose my cap. Thank you!
2026年5月12日
自発的なレビュー
Never received my Gardenerk order
I ordered Easter bunnies for my grandkids on March 18,2026 and have never received them I spent $63.28 for them. As of today I have not received them. The Gardenerk company promised to resend the order when I contacted them in early April. They never did resend them and now they will not respond to me at all. It’s a total scam. Do not order from them!
2026年3月18日
自発的なレビュー
Gardenerk からの回答
Hi, we sincerely apologize for the terrible shopping experience you had.
We feel really sorry that we failed to keep our reship promise and neglected your messages.
Please send your order number and relevant details to our mailbox support@gardenerk.com. We will verify your payment of $63.28 right away, and redelivery to settle your issue properly.
Best regards
Gardenerk Support Team
Wish I could rate it a -1
Wish I could rate it a -1, because this company runs a total scam. I blame myself for not checking the reviews before ordering 😡
Ordered 3/3/26. Numerous updates as to shipping. Supposedly arrived in Sioux Falls 4/1. Shipment hasn’t moved since. Gardenerk first said they would reship, new shipment never arrived. Won’t issue a refund. Sent a different tracking # that goes nowhere. Gardenerk should be renamed Gardenerk.
2026年3月31日
自発的なレビュー
Gardenerk からの回答
We are extremely sorry to leave you such a terrible impression. We take your complaint seriously.
Please share your order information via private message or email support@gardenerk.com. We will check your order immediately and try our best to resolve the problem fairly.
I also ordered Easter gifts for my…
I also ordered Easter gifts for my son’s family and nothing ever received! The support email keeps sending a tracking number that says still in transit but Easter has long since passed. This company is at best a JOKE but more likely a scam.
2026年3月8日
自発的なレビュー
Gardenerk からの回答
We sincerely apologize for the frustrating situation and your unsatisfactory shopping experience.
We notice the tracking status stays in transit while the festival has ended. Please send your order numbers to support@gardenerk.com. We will promptly investigate the logistics status and work out a reasonable solution for you.
Best regards
Gardenerk Support Team
Wish I had read reviews first!
I ordered Easter gifts for my grandkids on February 24, 2026--spending more than $164. The gifts never arrived. When I contact Gardenerk they tell me my products are still being shipped. Easter is long past. Buyer beware. This company IS NOT LEGIT.
2026年2月24日
自発的なレビュー
Gardenerk からの回答
We are truly sorry for your disappointing experience. We understand how upset you are as the gifts failed to arrive after the holiday.
Please submit your order details to support@gardenerk.com. We will thoroughly check your shipment status and arrange proper settlement for you.
Best regards
Gardenerk Support Team
Would give it a negative star if I could
Horrible delivery, Still waiting on an order I placed the first of March. Last update on where it was, April 8th.
2026年3月2日
自発的なレビュー
Gardenerk からの回答
We sincerely apologize for the prolonged delivery delay and your unpleasant experience.
Please send your order number to support@gardenerk.com. We will immediately trace the parcel and sort out a satisfying solution for you.
Best regards
Gardenerk Support Team
Ordered Easter gifts in early March
Ordered Easter gifts in early March. They overcharged my PayPal, but did correct the error. It is now 5 weeks later- 2 weeks after Easter- and gifts still not delivered!
Caution with this company!
I am filing a dispute with Paypal
2026年3月17日
自発的なレビュー
Gardenerk からの回答
We sincerely apologize for the overcharging mistake and lengthy delivery delay that brought you great trouble.
We fully respect your rights and choices. Kindly send your order details to support@gardenerk.com. We will look into your order urgently and communicate properly to resolve the matter.
Best regards
Gardenerk Support Team
SCAM !! If I could rate a zero I would
If I could rate a zero I would.
COMPLETE SCAM website. Expensive hidden shipping costs and the merchandise never comes.
They claim delivered although tracking says order was not delivered. And forget about getting any customer service after the fact.
Google first before using- known scam site
2026年4月17日
自発的なレビュー
If I could give a negative 5 review I…
If I could give a negative 5 review I would.
I placed an order February 18th 2026 and never received a tracking or response I have tried to cancel my order several times and received auto response emails.
This is the worst online purchase experience I have ever had.!!!
2026年4月16日
自発的なレビュー
Gardenerk からの回答
We are deeply sorry for your bad experience and misunderstandings.
We take your feedback seriously. Please send your order information to support@gardenerk.com. We will verify the shipping status and related charges, and communicate with you actively to settle your concerns.
Best regards
Gardenerk Support Team
Bought my kids an easter present and it…
Bought my kids an easter present and it never arrived. This is a scam website. It's a shame as I was counting on this as their easter gift and because of these losers my kids didn't get an easter gift.
2026年3月5日
自発的なレビュー
Gardenerk からの回答
We sincerely apologize that your order never arrived and ruined your kids' Easter surprise.
Please provide your order details via email support@gardenerk.com. We will check the parcel situation right away and offer proper solutions for you.
Best regards
Gardenerk Support Team
Ordered 2 items on March 2, it is April 13, still not here
Ordered 2 items on March 2, 2026. The items were intended as Easter gifts. Contacted the company multiple times starting March 25, 2026, asking for a refund. They insisted it was in process and they could not issue a refund. I repeatedly requested tracking information. It was provided, but completely in Chinese. It is now April 13, 2026, and the tracking information they provided still shows on a map that the item in in China. This is a scam. I am working with my payment service to get a refund. DO NOT BUY FROM THIS COMPANY!!
2026年3月2日
自発的なレビュー
Gardenerk からの回答
Ordered 2 items on March 2, 2026. The items were intended as Easter gifts. Contacted the company multiple times starting March 25, 2026, asking for a refund. They insisted it was in process and they could not issue a refund. I repeatedly requested tracking information. It was provided, but completely in Chinese. It is now April 13, 2026, and the tracking information they provided still shows on a map that the item in in China. This is a scam. I am working with my payment service to get a refund. DO NOT BUY FROM THIS COMPANY!!
I order a vehicle care kit from…
I order a vehicle care kit from Gardenerk via an ad on Facebook back in February. The tracking showed that it came from the Czech Republic. It’s now April. I finally emailed to ask why my order was stuck in Denver. I then got an email back with a separate tracking URL saying that the product was already delivered and then gave me a tracking number, saying to check with my post office or if my neighbors had signed for it.
The tracking number wasn’t a post office tracking number and my neighbors had not given me any package. Now I’m getting no replies to my emails.
This company is nothing but swindlers. And screw Facebook for giving this company a platform!
2026年2月26日
自発的なレビュー
Gardenerk からの回答
I order a vehicle care kit from Gardenerk via an ad on Facebook back in February. The tracking showed that it came from the Czech Republic. It’s now April. I finally emailed to ask why my order was stuck in Denver. I then got an email back with a separate tracking URL saying that the product was already delivered and then gave me a tracking number, saying to check with my post office or if my neighbors had signed for it.
The tracking number wasn’t a post office tracking number and my neighbors had not given me any package. Now I’m getting no replies to my emails.
This company is nothing but swindlers. And screw Facebook for giving this company a platform!
This place is a scam
This place is a scam. Never received item, they won’t refund my money, claiming they are re-sending the item but I no longer want it because it was to be an Easter gift. I completely doubt they sent or will send the item. I wish I had researched them before placing an order.
2026年4月3日
自発的なレビュー
Gardenerk からの回答
We are truly sorry for the messy logistics situation and lack of follow-up replies.
We realize you still haven't received your parcel despite the claimed delivery status. Please send your order details and related correspondence to support@gardenerk.com. We will verify the delivery facts and resolve your problem as soon as possible.
Best regards
Gardenerk Support Team
This company is the worst
This company is the worst. Never received what I bought. Would not order anything from them.
2026年3月1日
自発的なレビュー
Gardenerk からの回答
We apologize for failing to deliver your goods and bringing you a bad experience.
Please send your order number to support@gardenerk.com, we will check and settle your issue promptly.
Best regards
Gardenerk Support Team
Left holding no bag
Ordered the leather under arm bag on 2/22/26 as of 3/31/26 still haven't received and I wanted to use on vacation thats coming up shortly. Received w different tracking numbers one from Italy and one from China so I have no idea where it's coming from. As others have stated customer service just trys to be polite but gives no assistance with helping the situation. Horrible experience and ready to return bag just because of this issue.
2026年3月31日
自発的なレビュー
Gardenerk からの回答
We are deeply sorry for the delayed delivery and confusing tracking information. We understand you planned to use the bag for your upcoming trip.
Please submit your order details to support@gardenerk.com. We will clarify the logistics route and try our best to resolve your problem in time.
Best regards
Gardenerk Support Team
They over billed my invoice on my…
They over billed my invoice on my credit card and the product I ordered was never delivered in a month and a half! Use at your own risk.
2026年2月10日
自発的なレビュー
Gardenerk からの回答
We sincerely apologize for the billing error and prolonged delivery delay.
Please send your order and payment records to support@gardenerk.com. We will check the charges and delivery status immediately to sort things out.
Best regards
Gardenerk Support Team
Four weeks and waiting
Four weeks and waiting. You get almost immediate reply from customer service however, just polite lip service. I WOULD AVOID THIS COMPANY! If you do order use AMEX so you can dispute you charge if order is not received….
2026年3月20日
自発的なレビュー
Gardenerk からの回答
We regret that we failed to offer practical solutions and let you wait so long.
Please share your order details via support@gardenerk.com, we will actively follow up your shipment and handle your case properly.
Best regards
Gardenerk Support Team
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