I had an order with them on 2026-04-15âŠ
I had an order with them on 2026-04-15 worth $780.91. I received an empty bag instead of my parcel. The shipment was supposed to weigh around 4kg and contain 8 stainless steel items. I sent them videos and photos as proof.
At first, they ignored my emails. Later they replied:
âApologies for the delay, I was out of office last week. I will get back to you later today once Iâve had chance to look into this issue.â
After that, I kept sending emails and got no response. In the end, they told me:
âWe cannot do anything for you, itâs not our business, you have to contact FedEx.â
What a shame. Very unprofessional experience. Please be careful before trusting them








