Gatekeeper Press レビュー 6

Gatekeeper Press からの回答

2026年3月4日

Thank you for the kind words, Anthony. We truly appreciate you taking the time to share your experience.

At Gatekeeper Press, our goal is to provide attentive guidance, professional support, and a smooth publishing journey for every author we work with. I’m especially glad to hear Trinity and her team were able to support you so well throughout the process.

We’re grateful to have you as part of the Gatekeeper Press family and wish you continued success with your book.

With gratitude,
Gatekeeper Press Team

Gatekeeper Press からの回答

2025年12月11日

This author was abusive to our staff and threatened to disparage us in an attempt to extort a refund for services rendered and approved by her. We terminated our relationship as a result and have been subjected to a campaign of harassment since. A quick examination of the 80+ reviews she has left for other companies suggests this is a serialized behavior and we are not her only victim.

Ms. Stewart repeatedly violated our Author Code of Conduct, which states our authors, "agree to be respectful and professional in all communications, and not engage in abusive, harmful, or offensive language." After following her direction exactly as provided and receiving her written approval to publish, she falsely accused our staff of "bamboozling" and "lying to her", told our staff how "disgusted" we made her, and demanded refunds for services rendered and books delivered in good condition. All under the explicit threat of publicly disparaging our company if we did not comply. She later filed and lost multiple chargeback disputes with her credit card company.

Before it became clear Ms. Stewart was acting in bad faith, several members of our outstanding staff attempted to accommodate her in every way possible (as we do for all authors). Ms. Stewart continued her belligerent behavior and eventually accused us of criminally falsifying sales reports. In spite of this, we offered to assist in transferring her book to another company upon termination. We have documentation of all of the above and are happy to share it with anyone concerned.

Gatekeeper Press has worked with more than 3000 authors worldwide since 2015 and paid out more than $4 million in royalties. Fewer than 0.1% of our authors have expressed dissatisfaction. A rate unheard of in any industry. We take pride in our work and consider author happiness sacrosanct, which is why we are the global leader in independent publishing.

Gatekeeper Press からの回答

2025年3月3日

Dear Anna,

Thank you so much for your kind words! We are truly honored to have been a part of your publishing journey and to see your vision come to life through your book. Our team is dedicated to supporting authors every step of the way, and we’re thrilled to know that your Author Manager provided the guidance and care you needed. Congratulations on making your dream a reality! Wishing you continued success and joy as you share your book with the world.

— The Gatekeeper Press Team

Gatekeeper Press からの回答

2025年3月3日 に更新

Dear Marcia,

Thank you so much for your kind words and for sharing your experience with Gatekeeper Press! We're thrilled to hear that Katie, our design team, and Luis provided you with the support, communication, and expertise you deserved throughout your publishing journey. It was an absolute pleasure working with you, and we're so excited to see your book out in the world! Wishing you continued success, and we truly appreciate your recommendation!

— The Gatekeeper Press Team