Royal Dutch Gazelle North America レビュー 

Bought the Arroyo C8 Elite which is a Class 1. The fit and finish is excellent. Grips match the seat in a brown leather look. Fenders etc…very nice e-bike.

They had trouble getting gears all going well . Took it to another bike shop and fixed in a flash for free

Love the bike. Turning the light on/off is not a simple thing so I leave it on all the time. Better design would be great.

I've recently purchased a Gazelle Ultimate T10 and would like to offer some comments. First, I want to say that this bike is without a doubt the best bike (electric or manual) I've ever owned. The quality of the build is exceptional and the design and balance are superb. I test rode two Treks and a Giant prior to the Gazelle and none of them matched Gazelle's feel and quality. After riding approximately 500 miles, I have two comments I'd like to make for your consideration in later builds. They are: A redesign of both the rubber charging cover and the chain guard. I would suggest making the charging cover out of a hard plastic with a spring closing hinge and soft rubber seal. The current flexible, soft rubber cover does not provide adequate protection from moisture and the small rubber post insert design to keep it closed is fussy and hard to secure. Regarding the chain guard, I’ve removed it several times to service the chain and it's apparent that the plastic retention clips are insufficient and will not stand up to repeated removal and replacement. Additionally, the chain guard itself would be of better quality if it were made of the same material as the fenders. Thanks for listening.

I bought a Medeo T9 from my LBS and it is a joy. I gave up biking due to spinal issues and after traveling in Europe and seeing so many e bikes, I had to get on board. I tried several brands and styles and couldn't be happier with my Gazelle. The T9 feels zippy, light, and all-around fun. It makes me happy to run errands and is the cutest bike ever!

I joined the e-bike family reluctantly but at 81, decided it was time. I bought a slightly used 2021 Gazelle C8 step through model in early July and four months and 3000 kms down the road, I wish that my "time" had come a lot earlier. It has been an absolutely wonderful experience. Hilly terrain and/or windy conditions which had more and more been giving me an excuse to take the day off are no longer an issue.
As to the bike itself, I cannot compare it with other products since this is my only e-bike experience but I can say without reservation that it has no faults. I'm about a 40 to 50 km trip driver and my battery consistently predicts around 125 km before a charge is required so no issue there. The seat is more comfortable than the one in my living room. Mechanically, it's like that energizer bunny - no issues. The electronics are quiet. The shifting is smooth, easy and responsive and you can sweat or not - your choice.
Something I think to do with age was causing me trouble lifting my leg over the bar of my touring bike, so the step through style is a welcome feature and also the more upright position is an improvement.
I could go on but you get the idea. I am biking more and enjoying it more. What else is there?

Love my Gazelle! It is so smooth and easy to operate! Shifting gears is easy with one hand. The battery charglasts for me a long time. Love the extra boost hen shifting to max mode to get up a hill. I’m in my late 60s and this has taken years off my life!

Solid, well built bike. Easy to ride. Gets lots of compliments from bystanders.

My wife and I both just got the Avignon C380. We love the Bosch system and especially the internal CVT transmission. It's so smooth and quiet and easy to shift. The other features we really like are the belt drive, integrated lights, adjustable handlebars, the fact there is no derailer. It just has everything we wanted in an upright comfort bike. This bike is the Cadillac of all bikes!

This is my 3rd ebike. My first two were Trek. My latest Trek has 8,000 miles and I wasn’t planning to replace until I hit 10,000.
However, I saw the Gazelle and liked the new Bosch system with the gears in the hub and shifting by turning the grip. What a game changer, love the silent shifting! The bike overall is well designed and at least comparable to my Trek. Great bike, highly recommend!

I absolutely LOVE the EBike! Definitely makes riding more pleasurable! I don't worry about the wind or the hills.
I have done several lengthy rides, 70 miles, 50 miles, and 45 miles and my battery is a bit of a disappointment. I read about the battery life of a 400 watt and now it makes sense how long it should last on these rides.
I have been searching for a higher watt battery and am unable to find a compatible replacement at a higher watt. I have also contacted Gazelle concerning this matter and would like some information or a price on a higher watt battery or something I can upgrade. I want to ride longer distances, of course, but need a longer battery life.
PLEASE, any information would be helpful.
I also did not have a shock absorber seat post and i noticed on the other Gazelle bikes online that the seat post was standard with the bike. It would have been exceptionally awesome to have had that in place. I feel when paying over 2000$ there should be easier access to batteries, accessories, replacement parts, seats, seat posts, and other bicycle parts for this particular EBike.
The cost of bags and bicycle racks is extremely expensive and not everyone can afford those prices so we have to improvise.
I would absolutely love information on some solutions!
THANK YOU

Bike display went blank after my first ride and nobody has been able to fix it. Their dealer network is clueless. It's been in the shop for weeks.

What a great bike! I love the way I can go up steep hills. No more stopping to rest halfway up! The T10 is great for trails too. When the weather is nice, I have no reason to use my car! This was a smart purchase!

Yes, I’m an owner and have been for awhile now so I’m surprised that this wasn’t recognized by the wording in your email. Did you not receive my registration for warranty purposes?

My husband and I both purchased the step through models. Very happy with the performance of the bike. However disappointed with the Bosch Smart System. Had trouble with both of them turning on. The store owners are working with us. We thought Bosch would have been the best choice. Also my miles don’t always reset. We purchased them in April and have almost 1,000 miles on them.

I have nearly 500 miles on my Ultimate C8 HMB. Riding this bike is like being on a vehicle and not like being on my nimble and light hybrid. A very different riding experience, but at 76 this is the bike for my future. It takes a few hundred miles to get used to riding this bike, but it is very enjoyable to ride.

My only complaint is the location of the braze-ons to attach the bottle cage. I bought a step through to make it easy to get on and off the bike, but with the bottle cage near the bottom of the frame, it defeated the purpose of a step through. I took the bottle cage off and bought a cage to attach to my handlebar.

Hi,

I have recently been experiencing mobility problems and have always been an active hill walker.

I decided on buying an e-bike as I reasoned that some exercise was better than no exercise.

I opted for the Gazelle Ultimate C5 high step.

This has been an absolute game changer, after having minor heart surgery and still waiting for a leg operation Incan easily manage 30 miles on my new bike.

It is a very well built bike , sturdy comfortable and in Anthracite grey turns many heads when out and about.

I love the bike so much that my wife and I bought another so that she can come along with me on my travels.

Rob

We bought two Arroyo C5s 3 months ago. The bikes themselves are wonderful. Great craftsmanship, fun to ride, and comfortable.

I would give 5 stars, except both of our bikes are having problems with the Intuvia 100 display. Mine locks up about 50% of the time and I have to remove the display battery to get it to reset. My wife's bike display drops out intermittently (but happens almost every ride now). I have replaced the display battery in both bikes and updated the bike software, but the problems persists.

I've had numerous discussions with the shop, and they are working with me. This is really a problem with Bosch, but it would be nice if Gazelle would just get some new displays out to those of us with this problem.

Update: Gazelle have reached out to help me resolve me to these issues. I will update this review when they're resolved.

Update: Gazelle customer support was very helpful in providing information about another software update for the bikes, and one for the Intuvia display. I performed both updates (it was very easy to do). Unfortunately, this made no difference. Both bikes continue to have their unique problems with the display.

The last discussion I had with the shop, they wanted me to leave the bikes with them for 2-3 weeks to get data, and hopefully get new displays.

I'll probably do this after the riding season ends.

If these displays are known to have issues I don't know why Gazelle can't just send out new ones. I feel like I've jumped through enough hoops here. Giving up the bikes for 2-3 weeks seems like asking a lot.

I maintain 3 stars. Great bike. Lousy display. Nice attempt at customer service, but I feel like I am working harder at fixing this than they are.

we bought 2 gazelle e bikes ultimate10 and are disapointed with the service we had,
AT first we had bought a ultimate and a medeo. wich was exchanged later on for another ultimate

The main complaint is about the suspension- it is very noisy, no help from the store they say it is normal...

Then 1 bike had a bell the other no after asking they oblidge
no mention about what is needed to inflate the tires, had to go back and buy the adaptor

wrong size of bike then seat not adjusted properly and told it needed to be sawn but when got back at the store they said another story and adjusted it.

we do not want to go back to that store for service and we would like to resolve the problem of the suspension which does not sound like a quality bike at all