Prices on silver coins are consistently cheaper than other large dealers like APMEX or JM Buillon. Usually $1-2.5 cheaper retail price even when these dealer offer lower prices when one is buying larg... もっと見る
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レビュアーのコメントを見てみましょう
I would like GBI to explain how account valuation works. More specifically…….. every time I check account value, it is always lower than yesterday. Even if gold is up $100 today, my account is valued... もっと見る
企業が回答しました
The HAA/GBI Direct Team are awesome. The app and the website are so easy to use and the asset can be delivered or vaulted. I have done both with zero issues. My favorite aspect is their seamless ROTH... もっと見る
I set up my account for monthly automatic deposits years ago and gradually increased the amount, now to $500 gold and $500 silver and am getting very good returns. I like using custody in Salt Lake Ci... もっと見る
企業情報
GBI Direct (Formerly Hard Assets Alliance) について
当該企業による記述
GBI Direct, formerly Hard Assets Alliance – Precious Metals Investing Made Simple
Whether your goal is to preserve wealth, protect against currency risk, or build long-term stability, GBI Direct delivers a secure and convenient way to invest in physical metals—backed by technology, transparency, and a customer-first approach. Our leading online platform is used by some of the world's largest financial institutions and is available to individual investors aiming to diversify their portfolios with tangible assets like gold, silver, platinum, and palladium.
We understand the critical role that precious metals play in investment strategies as a hedge against inflation and economic uncertainty. That's why our platform allows investors to easily browse, compare, and purchase a wide selection of bullion products from reputable global dealers who bid against each other to give you the best price.
Through our trusted vaulting partners, we offer secure storage options in multiple international locations, giving you peace of mind that your assets are safe.
Transparency and trust are at the core of everything we do. With real-time pricing and a straightforward fee structure, investors can make informed decisions without worrying about hidden costs or surprises.
GBI Direct is committed to educating and empowering investors through expert research, market insights, and in-depth educational content. Our team regularly publishes articles, guides, and reports to help you navigate the precious metals market with confidence.
We strive to make your precious metals investing experience the best it can be and welcome your feedback—leave a review at GBIDirect.com and let us know about your experience.
連絡先
485 Lexington Avenue, Suite 304, 10017, New York, 米国
- 877-727-7387
- Support@gbidirect.com
- gbidirect.com
4.3
優良
364件のレビュー
ネガティブなレビューの 66％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Reputation as being a safe place to…
Reputation as being a safe place to keep Gold Holdings. Has been responsive for mailings. Would like buy-back options for home kept holdings with competitive values.
2026年2月2日
自発的なレビュー
GBI Direct (Formerly Hard Assets Alliance) からの回答
Thanks George! This feature is in the works ;)
Worldwide reach
Website is intuitive and easy to use, sending money to and from overseas is a breeze.
2026年2月10日
自発的なレビュー
Clear explanation of the process of…
Clear explanation of the process of selling some of my gold. Also what would be the timing for receiving the check.
2026年2月2日
自発的なレビュー
GBI Direct (Formerly Hard Assets Alliance) からの回答
Thanks Leslie!
Checks get sent out via regular mail, but we also have the option to send you a wire if needed ;)
GBI Direct (Formerly Hard Assets Alliance) からの回答
Thanks Ruth!
Account Restoration
This interaction was a follow up from an earlier transaction. Since my account had been manually modified to accommodate my request, this current interaction was to ensure the account was returned to normal operations.
2026年2月6日
自発的なレビュー
GBI Direct (Formerly Hard Assets Alliance) からの回答
We're happy to have helped. Thanks for the updated follow-up.
Easy acquisitions
Easy to acquire silver and gold on a monthly basis and then obtain clear and concise reporting online.
2026年2月10日
自発的なレビュー
GBI Direct (Formerly Hard Assets Alliance) からの回答
We love to hear that you are enjoying the MetalStream program
The service is overall good
The service is overall good, but I the last deposit I made I was told that I would have to wait a couple of weeks before the funds would be applied to the gold purchase I made. It would be great if the money were to be applied immediately.
2025年5月10日
自発的なレビュー
GBI Direct (Formerly Hard Assets Alliance) からの回答
Hello Andrew, sorry for any miscommunication you may have received, as deposits made via ACH only take 4 days, not weeks. Wire options are available for immediate purchases. Please contact our service team with your inquiry so we can clear up any misunderstandings and review your case.
I am not satisfied with the price gap…
I am not satisfied with the price gap between buying and selling
2026年1月10日
自発的なレビュー
GBI Direct (Formerly Hard Assets Alliance) からの回答
Thanks for your comment. The price of silver remains strong. What has changed is the cost and complexity of converting physical silver back into cash under current market conditions at this time of the review.
Physical silver must be shipped, verified, and refined before it can be resold. Right now, refining capacity, logistics, and financing costs are tighter and more expensive, which impacts how bids are priced — even while demand for physical silver remains high.
With silver prices significantly higher than in prior years and interest rates elevated, the cost to carry, finance, and process physical metal has increased. These real-world factors are what’s being reflected in today’s wider spreads, not a lack of buyer interest.
In simple terms:
Silver didn’t get weaker — it became more expensive to move and finance.
Wider spreads reflect logistics, timing, and credit conditions. A wide spread indicates market stress, not reduced demand.
Active bids remain available, which is a healthy sign for physical markets
Physical metals move at the pace of trucks, vaults, and refiners — not computer trades. As conditions normalize, spreads typically adjust as well.
Overall I am pleased with the experience I had…
Overall, I am pleased with the experience I had so far, including the MetalStream purchasing allowing regular, semi-fixed purchases of metal bars/coins in fractions each period. I think the experience would be better if we are beings shown in a friendly-easy way the margins from the spot for both the buying and selling actions in a decision-assist window.
2026年2月10日
自発的なレビュー
GBI Direct (Formerly Hard Assets Alliance) からの回答
Great feedback thank you!
I really like the user-friendly…
I really like the user-friendly application for gold and silver investing.
2026年2月10日
自発的なレビュー
GBI Direct (Formerly Hard Assets Alliance) からの回答
We appreciate that Edward!
GBI Direct (Formerly Hard Assets Alliance) からの回答
We are so happy to hear that. Thanks Gwenneth
Straight forward website
Straight forward website, pricing, and awesome customer service people!
2025年7月25日
自発的なレビュー
GBI Direct (Formerly Hard Assets Alliance) からの回答
Thanks Tom! You're awesome too
Easy to use and fast purchase/sell
Easy to use. Been buying and storing for many years here.
2025年12月10日
自発的なレビュー
10 years of superior service
2026年2月10日
自発的なレビュー
GBI Direct (Formerly Hard Assets Alliance) からの回答
Thank you for trusting us with your precious metal purchases throughout the years Pat!
Easy to navigate and quick
2026年2月6日
自発的なレビュー
Was easy to set up an account
Was easy to set up an account. Confident my money is safe with this company.
2026年2月10日
自発的なレビュー
The staff at Hard Assets Alliance is…
The staff at Hard Assets Alliance is always available and very knowledgeable. We enjoy our working relationship thank you Richard Alcorn and Elaine Arm.
2026年1月22日
自発的なレビュー
GBI Direct (Formerly Hard Assets Alliance) からの回答
Providing education and reliable service is something our entire team works hard on every day. We truly appreciate your support and look forward to assisting you with future gold and silver investments.
GBI Direct (Formerly Hard Assets Alliance) からの回答
Glad it was easy and helpful!
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