geekaygames.com レビュー 

62
•
TrustScore 5段階評価の1.5

1.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I purchased a gift card and was supposed to receive the code instantly, but I still haven’t received it. I’ve been waiting for 2 days with no solution. What a terrible service and a complete waste of... もっと見る

5つ星のうち4の評価

Great place to buy your gaming needs. A bit expensive compared to the other stores yet very reliable. The staff at Jumeirah park Pavilion are super friendly and to mention one person particularly his... もっと見る

企業が回答しました

5つ星のうち1の評価

If you see any positive review about them plz try to understand that those review absolutely given by them. There website are also fishy. You can't escape any pop up box or sometimes there cart button... もっと見る

5つ星のうち1の評価

Very slow and bad customer support. Before i bought something with their buy 1 take 1 after few days its ordered they said its out of stock then you cant make a refund they said, you need to change... もっと見る

1.5

ひどい

TrustScore 5段階評価の1.5

62件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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1.5

すべてのレビュー

(62)

過去12か月のレビュー数: 4件

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5つ星のうち5の評価

Good place

It was a good experience

2024年7月22日
自発的なレビュー
geekaygames.com ロゴ

geekaygames.com からの回答

Hi Melissa Khattar, thank you for taking the time to message us your feedback. We will make sure to continue to keep our customers happy. Have a pleasant day ahead.

5つ星のうち1の評価

DO NOT BUY ANYTHING FROM THIS COMPANY

DO NOT BUY ANYTHING FROM THIS COMPANY! I purchased ITunes cards which I immediately returned and today is 7th July, purchase was made on 1st of May I still haven’t got my money!! They don’t respond, phone doesn’t work and staff in shops can’t do anything! Useless, the matter has gone to the police now.

2024年7月7日
自発的なレビュー
geekaygames.com ロゴ

geekaygames.com からの回答

Hello, thanks for rating us. Our apology if your experience didn’t match your expectations. Please feel free reach out to support@geekay.com with any comments, concerns, or suggestions you wish to share. Hope to hear from you anytime soon.

5つ星のうち1の評価

Geekay poor handling

I bough some action figures during there sale online, n when I received them they are full of dents n tore with scratches, it’s poor handling for such collectible items
How you are a collectible store if you don’t know how to handle n maintain the items

To buy it on sale doesn’t justify having them in a poor condition and quality

In addition I sent a couple of emails for not having my last purchase on the app and no answer

2024年6月4日
自発的なレビュー
geekaygames.com ロゴ

geekaygames.com からの回答

Thank you for your review. We're sorry to hear that you had such a frustrating experience, but we really appreciate you bringing this issue to our attention and that this will be shared to our team. Feel free to reach us via our email - support@geekay.com or the direct line +971 600 556655 if you wish to discuss further.

5つ星のうち1の評価

Unfortunately GeeKay provided me with a…

Unfortunately GeeKay provided me with a google play code that I couldn't redeem. Keeps coming up with an error saying that the code doesn't match google's records. I phoned them and emailed them but they completely ignored me and disregarded my case. I consider this a scam. But I blame myself for not reading reviews on trust pilot first.

2024年4月22日
自発的なレビュー
geekaygames.com ロゴ

geekaygames.com からの回答

Hi Wei Koh,

Thanks for sharing your comment. We are sorry that your experience did not meet your expectations.

This was an uncommon situation and we will do it better, and we want the opportunity to further investigate your comment.

Please share your details with us at Support@geekay.com

5つ星のうち1の評価

Scammers

Scammers! Never ever use this store to buy anything, 2 months for a refund with no reply back to any email sent and they never answer the phone, and when they do the only thing they say is that its under process, a bunch of incompetent slobs with 0 professionalism, i will be taking my case to the police.

Update on your reply, you ask me to send an email but you never reply, same generic answers over and over again, what kind of company are you running?

Refund the money back thats the only thing you have to do!!!

2024年4月27日
自発的なレビュー
geekaygames.com ロゴ

geekaygames.com からの回答

Hi Mohammad,

Thanks for sharing your comment. We are sorry that your experience did not meet your expectations.

This was an uncommon situation and we will do it better, and we want the opportunity to further investigate your comment.

Please share your details with us at Support@geekay.com

5つ星のうち1の評価

never to buy digital orders

cant access my digital order i did last 27 march, i contacted support many times and they ignored the issue and told me the code available in orders page, every time i tried to access i received massage of A timeout occurred Error code 524

2024年3月27日
自発的なレビュー
geekaygames.com ロゴ

geekaygames.com からの回答

Dear Abdel Rahman,

Thank you for posting a review and we’re sorry to hear that your experience was not up to standards.

We would like the opportunity to talk and investigate your feedback further. You may reach us anytime at 600 556655

5つ星のうち1の評価

They are scam

They are scam, take the money only and no order, no refund , no reply,

The worst digital and customer service

Updates
Below reply will not change that you are scam and my money not refunded up to now

2024年2月14日
自発的なレビュー
geekaygames.com ロゴ

geekaygames.com からの回答

Dear Ahmed,

Thank you for posting a review and we’re sorry to hear that your experience was not up to standards.

We would like the opportunity to talk and investigate your feedback further. You may reach us anytime at 600 556655

5つ星のうち1の評価

Terrible, avoid buying from them

Terrible customer services and they don't pick up the phone
I have a refund money with them for over 30 days now and I didn't recive it yet
What kind of a company takes over a month to refund a product that I didnt even recvice!

2024年1月31日
自発的なレビュー
geekaygames.com ロゴ

geekaygames.com からの回答

Hi Ahmed,

Thanks for sharing your comment. We are sorry that your experience did not meet your expectations.

This was an uncommon situation and we will do it better, and we want the opportunity to further investigate your comment.

Please share your details with us at Support@geekay.com

5つ星のうち1の評価

why you people are so unprofessional…

why you people are so unprofessional not replying to my emails and keeping my money illegally with you ,

please show some respect toward your business and return my money this is really unprofessional behaviors its been more then 20 days my money is held with you with no reason and there is no reply also.

2024年2月1日
自発的なレビュー
geekaygames.com ロゴ

geekaygames.com からの回答

Hi Fahad,

Thanks for sharing your comment. We are sorry that your experience did not meet your expectations.

This was an uncommon situation and we will do it better, and we want the opportunity to further investigate your comment.

Please share your details with us at Support@geekay.com

5つ星のうち1の評価

Customer service do not answer right…

Customer service do not answer right after they deliver the item

2023年12月1日
自発的なレビュー
geekaygames.com ロゴ

geekaygames.com からの回答

Hi Mark,

Thank you for posting a review and we’re sorry to hear that your experience was not up to standards.

We would like the opportunity to talk and investigate your feedback further. Kindly share with us your contact details via our email Support@geekay.com

5つ星のうち1の評価

I do not recommend dealing with them

I do not recommend dealing with them
No customer service and scammers
I purchased a Binance card and the amount was debited at the beginning of this month
The recovery code was not sent, and they have been sent since the beginning of the month. He sees the messages and does not respond, whether on Messenger or WhatsApp.
I informed the bank against them that I was subjected to a fraud and I will complete all legal procedures against them

2023年11月5日
自発的なレビュー
geekaygames.com ロゴ

geekaygames.com からの回答

Hi Mohamed,

Thank you for posting a review and we’re sorry to hear that your experience was not up to standards.

We would like the opportunity to talk and investigate your feedback further. You may reach us anytime at 600 556655

5つ星のうち1の評価

I do not recommend dealing with them

I do not recommend dealing with them
Very bad customer service.
Scammers
Legal measures were taken against them

2023年11月4日
自発的なレビュー
geekaygames.com ロゴ

geekaygames.com からの回答

Hi Mobi,

Thank you for posting a review and we’re sorry to hear that your experience was not up to standards.

We would like the opportunity to talk and investigate your feedback further. You may reach us anytime at 600 556655

5つ星のうち1の評価

Had a fraudulent charge on my credit…

Had a fraudulent charge on my credit card. Never been near them.

2023年11月6日
自発的なレビュー
geekaygames.com ロゴ

geekaygames.com からの回答

Hi John,

Thanks for sharing your comment. We are sorry that your experience did not meet your expectations.

This was an uncommon situation and we will do it better, and we want the opportunity to further investigate your comment.

Please share your details with us at Support@geekay.com

5つ星のうち1の評価

Service very poor and call,msg not reply customer.new electric cycle purchase but service not provided

6 days I will purchased electric cycle but cycle disc break,Handel problem but not service provide me . customer care service not received my phone and no reply my mail.contact 8093644464

2023年10月3日
自発的なレビュー
geekaygames.com ロゴ

geekaygames.com からの回答

Hi Bhabni,

Thanks for sharing your comment. We are sorry that your experience did not meet your expectations.

This was an uncommon situation and we will do it better, and we want the opportunity to further investigate your comment.

Please share your details with us at Support@geekay.com

5つ星のうち1の評価

Paid for a gift card they never sent…

Paid for a gift card they never sent me! They then said after months of me trying to get hold of them that they would contact me when they were back in stock even though I’d paid and asked for a refund! It’s 6 months on and I’m no closer to getting my refund. Terrible company run by incompetent people. Thieves!

2022年12月25日
自発的なレビュー
5つ星のうち1の評価

Worst customer service

I don’t know what’s so difficult in sending my serial code.
It’s digital guys.
Why taking forever to reply or even send me the code.
What a bad experience.
Thank god I tried a small amount, as I read all these comments I thought let’s try them with a small gift card. What a mess

2023年2月8日
自発的なレビュー

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