I bought their 3 in 1 Mixer grinder via Amazon, arrived. Plugged it in, turned it on, sparked immediately. Amazon refunded me, but now I am left with a broken plug socket and a trip to the tip. Gr... もっと見る
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A boiler I purchased stopped working 1 year into its 2 year warranty. Emailed Geepa and was extremely pleased with their quick response to the issue. Emailed me clear and precise details of how to re... もっと見る
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Wasn't too sure about this brand but informative website and 2 year warranty made me plump for their cordless vacuum. Delivery super quick and well packaged. Initial use suggests equal suction to our... もっと見る
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Fantastic product (heater) that exceeds what we thought it would do! Arrived with two small parts missing. Contacted Geepas and the spare parts were despatched very quickly. Amazing customer service a... もっと見る
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4.1
ほぼ満足
3208件のレビュー
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Tea urn
Ordering my item on the Internet and paying for it very easy and I received it within the time first class service
2026年3月12日
Geepas UK からの回答
Hi Richard,
Thank you for your kind feedback. We’re delighted to hear that you found the ordering process simple and that your item arrived within the expected time.
We’re pleased to know you’re happy with your urn and the service provided. Your support is greatly appreciated, and we look forward to serving you again.
Kind regards,
Customer Support Team
Geepas UK
I bought their 3 in 1 Mixer grinder via…
I bought their 3 in 1 Mixer grinder via Amazon, arrived. Plugged it in, turned it on, sparked immediately. Amazon refunded me, but now I am left with a broken plug socket and a trip to the tip.
Great stuff, read a review where someone had the same issue, check the Amazon reviews out.
Unhappy customer.
2026年3月21日
自発的なレビュー
Geepas UK からの回答
Dear Nathan,
We’re really sorry to hear about your experience and completely understand your frustration. We sincerely apologize for the inconvenience caused.
This is not the experience we want for our customers, especially when it comes to safety. Please be assured that we take this very seriously, and your feedback will be shared with our quality team for a thorough review.
Kind regards,
Customer Support Team
Geepas UK
Thank you for your service it was easy…
Thank you for your service it was easy pleasant and reasonably priced thank you 👍
2026年3月12日
Geepas UK からの回答
Hi John,
Thank you for your kind feedback. We're delighted to hear that you found the product reasonably priced and that you had an easy and pleasant experience with our service.
Your satisfaction is very important to us, and we truly appreciate you taking the time to share your experience. We look forward to serving you again.
Kind regards,
Customer Support Team
Geepas UK
A boiler I purchased stopped working 1…
A boiler I purchased stopped working 1 year into its 2 year warranty. Emailed Geepa and was extremely pleased with their quick response to the issue.
Emailed me clear and precise details of how to return with plenty of options of how to return. Very easily carried out.
2026年3月12日
自発的なレビュー
Geepas UK からの回答
Dear Sheila,
Thank you for taking the time to share your experience. We're delighted to hear that our team could assist you promptly when your boiler developed an issue and that you found the return instructions clear and easy to follow.
We truly appreciate your support and are glad we could provide a smooth and helpful experience. If you ever need any further assistance, we're always here to help.
Kind regards,
Customer Support Team
Geepas UK
Geepas UK からの回答
Hi Margaret,
Thank you for your feedback. We’re glad to hear you’re happy with the product and found them reasonably priced. It’s great to know they met your expectations.
We truly appreciate your support and hope you continue to enjoy using them.
Offers very good after sales service.
Very good customer service following an issue with the bowl of my rice cooker.
2026年3月16日
自発的なレビュー
Geepas UK からの回答
Hi Sara,
Thank you so much for your lovely feedback. We're really pleased to hear that you had a positive experience with our after-sales service and that we could help resolve the issue with your rice cooker bowl.
It means a lot to us to know we’ve been able to support you, and we’re always here if you need anything else.
Geepas UK からの回答
Hi Minesh Patel,
Thank you for your feedback. We're really pleased to hear that you're happy with the product and found it good value.
Just to mention, our products don’t usually include a recipe book in the package. However, our agent has shared an alternative way for you to download it from our website, and we hope this helps resolve your query. We truly appreciate you taking the time to share your thoughts, as feedback like yours helps us continue improving the experience we provide at Geepas.
Kind regards,
Customer Support Team
Geepas UK
Geepas offers good producs.
Geepas offers good producs at very resonable prices. After ordering, however, the tracking is a bit awkward but apart from that I would recommend them to others.
2026年3月8日
Geepas UK からの回答
Hi Michael,
Thank you for your feedback. We’re glad to hear you’re happy with the product and found it reasonably priced. We also appreciate your note about the tracking and will take it on board as we continue to improve our service at Geepas.
Kind regards,
Customer Support Team
Geepas UK
Thank you
I had an issue with a vacumn cleaner which the support team responded to in a friendly and efficient manner. I’m happy with my dealings with Geepas.
2026年3月11日
自発的なレビュー
Geepas UK からの回答
Hi Eileen ,
Thank you for taking the time to share your experience. It’s great to hear that our team was able to assist you with your vacuum cleaner issue and make the process smooth for you.
We really appreciate your feedback and your support for Geepas.
Kind regards,
Customer Support Team
Geepas UK
Geepas UK からの回答
Hi Charles,
Thank you for your kind feedback. We’re glad to hear you’re happy with the items and found them reasonably priced. It’s great to know they met your expectations.
Kind regards,
Customer Support Team
Geepas UK
Excellent service
Excellent service! The packaging was very secure, and delivery was incredibly fast. I actually made a mistake with my shipping address, but customer service was quick to respond and sorted it out immediately. Highly recommended!
2026年3月5日
Geepas UK からの回答
Hi Reyad,
Thank you for your wonderful feedback. We’re really glad to hear that your order arrived safely and that our team could quickly help sort out the shipping address.
We truly appreciate your recommendation and your kind words about Geepas.
Kind regards,
Customer Support Team
Geepas UK
Retro kettle and toaster
Retro kettle and toaster, worst quality I've ever had in a kettle and toaster, kettle doesn't fit properly on the base, the GEEPAS logo has fell off the kettle, and is starting to peel off the toaster already, very flimsy plastic buttons on both,steer clear not a great company to deal with, I was in a desperate situation so had no option but to keep these, they offered a 10% partial refund on my sale items but the 10% refund was applied to the full price, I struggled to get them to understand this.....no sympathy whatsoever when I explained my situation.
2026年1月30日
自発的なレビュー
Geepas UK からの回答
Dear Georgie,
Thank you for sharing your feedback. We are sorry to hear about your experience with the kettle and toaster, as this is not the standard of quality we aim to provide.
Upon reviewing your case, we can confirm that our support team discussed the available options with you and, as per your preference, a partial refund was processed as the final resolution. Please note that this resolution does not affect the full warranty coverage of your product.
Your feedback regarding the product quality has been escalated to our dedicated quality team for further review and monitoring, so that any reported issues can be addressed and improvements can be made where necessary.
We truly value your feedback and appreciate you bringing this matter to our attention. If you require any further assistance, please feel free to contact us.
Kind regards,
Customer Support Team
Geepas UK
The Bluetooth Speaker i bought from…
The Bluetooth Speaker i bought from Geepas is Faulty it wouldnt connect,The Volume on off faulty and came off, They do not usually send a Return Label They Make it difficult to return an Item thats the issue with these shop. They have some Good stuffs but once you buy, its difficult and hell to return if faulty please correct that and send return labels With Package stop Putting customers reall distress to get return labels.
2026年3月1日
Geepas UK からの回答
Dear Rita,
We sincerely apologize for the inconvenience caused with the speaker you received and the difficulty you experienced while trying to return it. We understand how frustrating this situation can be.
Please note that one of our agents responded on the next working day with a prepaid return label to assist you with the return. Kindly check your inbox, including your spam or junk folder, and reply to our email if you need any further assistance.
Our agent has also contacted you again with additional return options to help resolve the issue as quickly as possible. Customer satisfaction is very important to us, and we are committed to providing the best possible resolution for you.
We are here to help and will ensure the return process is completed smoothly.
Kind regards,
Customer Support Team
Geepas UK
I emailed western international Ltd…
I emailed western international Ltd about faulty food grinder strait away thay recalled back and gave me credit
2026年3月4日
自発的なレビュー
Geepas UK からの回答
Hi Mohammed Sardar,
Thank you for sharing your feedback. We’re glad to hear the issue with the food grinder was resolved quickly and that our team could assist you with the credit.
We truly appreciate your kind words about Western International Group.
Kind regards,
Customer Support Team
Western International Group UK
Excellent 👌
2026年3月1日
Geepas UK からの回答
Hi Joshua Odeyale,
Thank you for your lovely review. We’re really glad to hear you’re happy with your purchase.
We truly appreciate you taking the time to share your feedback about Geepas.
Kind regards,
Customer Support Team
Geepas UK
Geepas 1.5L Coffee Machine
Geepas 1.5L Coffee Machine , Was working slow after 6 months despite cleaning so contacted CS Geepas. with just a few questions the machine was replaced free of cost to me. very friendly and quick. It's so good to know that even with their great prices they still respond and stand by their products. Well done and thanks
2026年3月3日
自発的なレビュー
Geepas UK からの回答
Hi Bob,
Thank you for taking the time to share your experience. We’re really pleased to hear that our team was able to assist you quickly and arrange a replacement for your coffee machine.
It’s great to know you felt supported, and your kind words about Geepas truly mean a lot to us.
Kind regards,
Customer Support Team
Geepas UK
Geepas UK からの回答
Dear Asfin,
Thank you for your feedback, and we’re sorry to hear that your experience was not satisfactory. We understand how frustrating it can be when an order is cancelled unexpectedly.
Please note that a full refund has now been issued for your order. Depending on your bank or payment provider, it may take a few working days for the refunded amount to appear in your account.
If you require any further assistance or clarification, please feel free to write to us at support@geepas.co.uk, and our customer support team will be happy to assist you. Kindly remember to check your spam or junk folder for any responses from our side.
Kind regards,
Customer Support Team
Geepas UK
I would never buy any products from Geepas
The product (Electric mixture machine) is low quality and faulty. Second time I was not able to use it. I contacted by email send a few emails and i also tried to call them several times and it went to voice mail every time. They never came back or replied to me. It appears that they do not provide any customer services. I am worried that probably I cannot return the faulty item to get full refund. I would never buy any products from Geepas.
2026年2月12日
Geepas UK からの回答
Dear Mizanur,
Thank you for sharing your feedback, and we’re sorry to hear about the difficulty you experienced with the product and while trying to reach our support team. We understand how frustrating this situation must feel.
We would like to inform you that one of our customer support agents has already contacted you via email regarding this matter and is currently awaiting your response so we can proceed with the appropriate resolution.
We kindly request that you check your email inbox, including your spam or junk folder, for our message. If you are unable to locate it, please feel free to contact us directly at support@geepas.co.uk, and our team will be happy to assist you further.
Kind regards,
Customer Support Team
Geepas UK
Great toaster
we were looking for a good quality toaster and this one looked good and it is. We are very happy with it and delivery was quick as well.
2026年2月26日
Geepas UK からの回答
Dear Colin,
Thank you for your kind feedback. We’re delighted to hear that you’re happy with the toaster and that the delivery met your expectations.
Kind regards,
Customer Support Team
Geepas UK
Not worth for the price
Ordering and delivery excellent service.
The product is not that good quality for the price. Appears to be cheap make .Where the blades are screwed rusted already and the clip on the lids are very delicate, needs to apply pressure to close the lid so feels like it’s going to snap. The red spoon is of no use If it was a spatula could have used . Too bulky .
2026年2月25日
Geepas UK からの回答
Dear Leni,
Thank you for your feedback. We’re pleased to hear the ordering and delivery process went smoothly, though we’re sorry the product did not fully meet your expectations.
Your comments regarding the design and build quality have been noted and will be shared with our product team for review.
For further assistance, please feel free to contact us at support@geepas.co.uk.
Kind regards,
Customer Support Team
Geepas UK
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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