Gemsny レビュー 141

I bought a 0.67 cushion pigeon red ruby that's heirloom, untreated and I had it GIA certified which confirmed its untreated and it was a very reasonable price and better quality then any other site I have visited online and even local jewelers. They are absolutely amazing at customer service, I could call almost anytime and get help with what I needed. They also provide a much more personalized experience since I only ever had to work with Kayla, and she was fantastic. Thanks so much for the amazing gemstone and service!

I’m thrilled to share my wonderful experience purchasing a gorgeous ring from GEMSNY.COM! The ring is lovely, the customer service was incredibly professional, and the shipping was fast—definitely a 5-star experience!

Return process was very easy. I ordered a gem and then wanted to exchange it the entire process was very simple

If you are looking to purchase something from Gems NY, I highly recommend working with Christina. I was looking for help in purchasing a bracelet for my wife.
She was very helpful in making a choice, resolving a problem with the original order and finally in exchanging the bracelet for a slightly different bracelet.
Christina deserves two thumbs up!

The team at GemsNY was super helpful and patient, I am very pleased with the experience. The diamond ring I purchased is of exceptional quality. The authentic diamond report as well an appraisal was included.

I had a certain design I was looking for and GemsNY built the earrings for me at a very competitive price. Jonathon was great and stayed in close communication through the entire process. I'd definitely buy there again.

The communication from Jonathan in regard to the status of my order was phenomenal. The quality of the stone and setting were beyond expectations. They have definitely earned a repeat customer.

I highly recommend GemsNY.
Excellent service and quality. I love my diamond ring. Jonathan worked with me to get exactly what I wanted at a price I could afford. I will shop again.

I was initially skeptical about this online jewelry company. I called the number on the website and spoke to someone named Jonathan.

I emailed Jonathan back and forth with the most random and last minute questions and I was very impressed with his customer service.
Jonathan was very helpful, friendly, patient, understanding and kind throughout my entire shopping experience!

To make sure that I was being a savvy shopper, I also took the time to go visit our local jeweler. The jeweler quoted me a price that was double what Jonathan quoted me. Our jeweler told me that Jonathan's price was a good price and he couldn't beat it. *welp*

I was very very apprehensive to proceed with placing an online order. I am the type of person that PREFERS to visually see and touch my jewelry before purchasing it. The decision to move forward with this company turned out to be a good decision in the end.

The other thing that was stressful for me is that my fiancé is NOT a jewelry type of person at all whatsoever!!!! My fiancé would have been completely happy and content with wearing a string of floss as a symbol of our love if there was an option to do so.

However, my fiancé saw a ring design that caught his eye and I had no issues going above and beyond for him...by getting a ring with a unique design made just for him. Even though my fiancé tells me that I "am extra", he deserves the ring and more!

The entire process of placing the order, reviewing/approving the CAD design and final delivery took about 3 weeks. I also made sure to add engraving to the ring which was fun too!

The ring was delivered to our local Fedex store (signature required) and it looked EXACTLY like the CAD and even more beautiful in person!

It is a solid 14K white gold (size 13) ring with five small sapphire stones.

My fiancé absolutely loves his ring and told me he wanted to wear his ring for the rest of the day! We are very happy with the purchase and I am looking forward to working with Jonathan again.

I purchased a beautiful 2.26 ct. emerald with a gold pave setting from GemsNY and couldn’t be happier. I was a little nervous order an expensive piece of jewelry online, so I decided to call to talk to a representative before I ordered. I spoke with Jonathan, and he was wonderful. He was extremely patient, helpful, and knowledgeable. He helped me choose the perfect emerald and setting and was available to respond to all my questions immediately. My ring arrived very quickly, and it met all my expectations and beyond! I highly recommend GemsNY!

I placed an order for a pair of diamond earrings….Jonathan contacted me and informed me that the diamonds did not meet his expectations. He then selected 2 diamonds of a larger size, better cut, better quality, and all for the same price. When they arrived, I was astonished. This was an anniversary present for my wife, and she was blown away with the beauty and quality of the diamonds. It’s reasons like this that I continue to bring my business to gemsny, and you should too!

Purchased an emerald in 2022 from GemsNY in 2022 and had a platinum setting made. After only 2 months of wear the baguette diamond fell out of one side. And of course was not covered under their warranty as they say they only cover the setting. Spent several hundred dollars sending it back, and had to pay to replace the diamond as I did not want to make an insurance claim so soon. It is now April and the other diamond is loose and about to fall out of setting. Luckily she noticed before it fell out. Do not waste your money with this company. Their customer service is great when you are purchasing but horrendous thereafter. Beautiful ring but horrible quality setting and no effort from this company to remedy.

Vishal made my online purchase so easy! Great choice of diamonds to choose from at such great prices! Great communication throughout the whole process. Will definitely be back for more!

I`m a retired jeweler and used GemsNY for my fiancée's major (main diamond) and for two (hard-to-find) tsavorite garnets for side stones. One of the stones fell out, and GemsNY was able to provide me with a match, when the jeweler that I used could not. Their pricing is very fair and their service is excellent. I chose them based on their reviews, and you should too!

I absolutely love the ring they made for us!! Beautiful!! Wonderful quality
Great timing for a custom made three stone ring.
They worked with me sooo much!! I can’t say enough good things..I really looked for months.

Best experience I've had buying a loose gemstone. I was looking for a perfect smaller ruby. Found their website when searching for loose rubies. Website is extremely easy to use, clear photos/videos of each stone. Found the stone I wanted, I had it in 2 days!. I would not hesitate to buy from them again.

Great everything but the execution. The website experience was top notch, being able to learn all types of information. Pick n Choose options. Lots of loose gems, even overnight shipping. The customer service was extremely helpful. But to me shipping is important. I deducted three stars(will change upon future purchases) on behalf of the center stone not being protected from the matching band. Hard to believe there was no additional precautionary attempt or protection. They could had wrapped the matching band in paper foam to keep it in place and protected just in case it pops out of the pocket, put the matching band in a separate box, or even a little piece of cardboard to create a wall for the two. Otherthan ordering at the same time why put the two together when im suppose to present just the one? I was able to identify a long scar and multiple marks where the matching band made impact on the center stone. The amount of shaking from Transportation and others redundant curiosity should be taking into consideration to avoid lost of quality. IMO, This incident alone will not help when doing a trade up to a higher quality piece in the future. I Will continue to shop at GemsNy as everything else was better than expected.

Thank you guys for your time and effort.

Phenomenal customer service excellent communication and superb product make for the best experience I’ve ever had shopping would definitely recommend

I did my research on a reputable place to buy loose gemstones, and gemsNY seemed like a decent choice. I was still nervous about shopping online, but I was comfortable with their money back guarantee and free shipping in both directions. Fortunately, they exceeded my expectations at all stages of the process. I love the sapphires and rubies I purchased, and I was blown away by the quality. Saschel assisted me in finding the right stones and the overall customer service experience was outstanding. I wholeheartedly recommend gemsNY - they are great!