I was a little nervous ordering from Generous Ape, as the website uses an odd & inconsistent range of product images (mainly harvested from brands sold on the platform). I needn’t have worried; I rece... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
First order placed with this company - completely wrong item received - no e-mail reply as yet, but this may be due to Easter hols so will await response. Not a great first experience tbh. However Com... もっと見る
I ordered the Christmas crackers because I wanted to buy crackers that weren’t full of bits of useless and polluting plastic. Obviously, we haven’t used them yet, but they arrived packed in just car... もっと見る
Lauren and the Generous APE team were incredibly helpful with an order that was delayed due to an issue with the vendor’s supplier. Lauren was quick to contact the vendor and to coordinate a replace... もっと見る
企業が回答しました
企業情報
当該企業による記述
Shop from over 200 independent, sustainable and ethical brands at Generous APE - The Sustainable Marketplace. Our mission is to create a platform that inspires people to adopt a new ethical way of living and shopping. We firmly believe that sustainable and conscious retail is the way forward, which is why we work with specially selected sustainable brands that share our views of a brighter future for the fashion industry.
連絡先
Charles Cottages High Street, Childrey, Wantage, OX12 9UD, Wantage, 英国
- 0800 2465440
- info@generousape.com
- generousape.com
4.8
優良
193件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Generous APE からの回答
We are pleased to hear you are happy with your order from LIGA and that you had fast delivery. Enjoy!
So…fantastic Company
So…. I placed an order7pm and following day at 10am the parcel arrived HAND Delivered by a really nice chap. How amazing beautifully wrapped up this is the best customer service you can get. Also best price available with a voucher code. Thank you so much
2022年12月15日
Generous APE からの回答
Thank you for your order. Nancy & Betty are amazing! We are pleased you are happy with your order.
Generous APE からの回答
Thank you for your review :)
Read the review for my explication but I highly recommend generous ape!
At first I was worried because of the delays with Royal Mail. The parcel kept showing as “sender has let us know it’s on its way to us” and it stayed like that for a week. The company were quick to reply to my queries and done what they could to track my parcel. The very next day Royal Mail changed status and within 24-48 hours it had arrived safe and well packaged. Generous ape were very helpful, always quick to answer my queries and reassure me they would do what they could to help. Turns out it arrived in plenty time for Christmas and I’m over the moon! I love that they do what they can to help the environment just by me making a purchase with them. Highly recommend and very satisfied customer even with Royal Mail delays.
2022年12月21日
自発的なレビュー
Generous APE からの回答
Thank you for purchasing with Generous APE Samantha. Your purchase sees 2 trees planted :) as well as a donation to The World Land Trust! We are pleased our customer service team could help you in what was a worrying time before Christmas. We hope to see you again!
Order arrived quickly and well packaged…
Order arrived quickly and well packaged in eco friendly packaging.
2022年12月17日
Generous APE からの回答
Thank you for your purchase with purpose :)
Thank.you Gemerous APE for delivering…
Thank.you Gemerous APE for delivering my Christmas crackers so promptly.A beautiful quality product that was parcelled with care.I shall definately be recommending you and ordering from you again.
Tina Richmond
2022年12月20日
Generous APE からの回答
Thank you for taking the time to leave us a review Tina :) Nancy & Betty crackers are beautiful aren't they! We hope to see you again soon.
Generous APE からの回答
Thank you Jess for your review :)
I got the wrong order after spending…
I got the wrong order after spending £460 with you and seem to be having problems sorting it out
2022年12月12日
Generous APE からの回答
We apologise for your negative experience with Generous APE. Our CEO and Director have been in touch personally with you and helped resolve the issue. Being a multi brand marketplace occasionally issues arrive with brands but we hope that our excellent customer service will give you the confidence to return to Generous APE.
I love it!
I love their sustainable brands collection and commitment to the planet! Very happy with the purchase!
2022年12月8日
自発的なレビュー
Generous APE からの回答
Thank you for shopping with us and making a purchase with purpose that has seen 2 trees planted and a donation to The World Land Trust :) We hope to see you again!
Sent me the wrong thing
2022年12月9日
Generous APE からの回答
We are very sorry you was sent the wrong item from one of our brands. We hope that the personal support you received from our CEO and director has gave you the confidence to return to Generous APE in the future :)
Great products
Great products, great service. Packaging all full compostable. The items were gifts so in addition to a lovely product, the recipient also gets 2 trees planted. I will definitely being using this company again.
2022年12月8日
自発的なレビュー
Generous APE からの回答
Thank you Lisa for your purchase and review :) As well as the 2 trees planted 10% of our profits goes to The World Land Trust too.
Generous APE からの回答
Thank you for your review and purchase :)
Generous APE からの回答
Thank you for your purchase!
Generous APE からの回答
We are happy you found the 'different' you was looking for :)
Would highly recommend
Excellent customer service when querying a product and speedy delivery. Would use again.
2022年10月31日
Generous APE からの回答
Thank you for your purchase Judith :)
Fast
Fast, efficient and easy to deal with. Extremely surprised that the offers were so good and would definately use again.
2022年11月1日
Generous APE からの回答
Thank you for your purchase Steven. If you have signed up to our newsletter keep an eye out for promotional discount codes :)
Generous APE からの回答
Thank you for your purchase Fay :)
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