Luna Physical Therapy レビュー 

268
TrustScore 5段階評価の3.5

3.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Great experience. Jackie was knowledgable about many aspects of my surgery and recovery, and took the time to listen to and address my concerns. Her physical therapy routine has also worked wonders. 5... もっと見る

5つ星のうち3の評価

Like: ability of therapist to relate well with and motivate the client with good results. 5 STARTS FOR THERAPIST Didn't like: difficulty reaching a person at Luna to update insurance information if... もっと見る

企業が回答しました

5つ星のうち1の評価

I tried to schedule an appt with Luna for home pt after breaking my fingers. Dealing with the robovoice that answered the phone was completely frustrating and difficult. After I tried to hang up, t... もっと見る

企業が回答しました

5つ星のうち5の評価

Tal, Is incredibly knowledgeable And attentive. She really listened to my concerns And tailored my treatment plan to my needs. I am making amazing progress Thanks to her expertise. She is very... もっと見る

企業が回答しました

企業情報

  1. 理学療法クリニック

当該企業による記述

At-home physical therapy.


連絡先

3.7

まあまあ

TrustScore 5段階評価の3.5

268件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.7

すべてのレビュー

(268)

過去12か月のレビュー数: 51

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent

Excellent, very skilled physical therapist!

2025年11月3日
自発的なレビュー
Luna Physical Therapy ロゴ

Luna Physical Therapy からの回答

Thank you for sharing.

5つ星のうち5の評価

Justin was a very knowledgeable…

Justin was a very knowledgeable therapist. He was very personable and helpful. He gave me several pages of exercises to continue doing.
If I need physical therapy again, I would like to see him again.
Luna was very organized and coordinated the visits well.

2025年10月27日
自発的なレビュー
Luna Physical Therapy ロゴ

Luna Physical Therapy からの回答

Thank you for your 5 star review. We are so pleased to read that you enjoyed your sessions.

5つ星のうち5の評価

Just what I needed

I have been looking for a way to get physical therapy in a private setting as most physical therapist offices are group settings. I met Gray from Luna and he is exactly what I'm looking for. He's very patient and understanding and works with you at your pace. I don't mind doing the workouts or the exercises because of the way he presents it. And he usually has a joke when he comes to see me

2025年9月18日
自発的なレビュー
Luna Physical Therapy ロゴ

Luna Physical Therapy からの回答

We’re so glad Gray’s care (and comedy routine) are hitting the mark. Thank you for sharing your experience. He’ll be thrilled to know his PT and punchlines are both appreciated.

5つ星のうち5の評価

They are really on the ball

They are really on the ball. My therapist, Harshil, is very helpful and informative.

2025年9月18日
自発的なレビュー
Luna Physical Therapy ロゴ

Luna Physical Therapy からの回答

We are so pleased to hear that you are enjoying your therapy.

5つ星のうち5の評価

Rick, my Physical Therapist

Rick, my therapist is excellent at what he does. He is extremely knowledgable and shows a concerted interest in helping his patients to heal.

2025年9月16日
自発的なレビュー
Luna Physical Therapy ロゴ

Luna Physical Therapy からの回答

Thank you for your review!

5つ星のうち5の評価

Alex our Physical Therapist is…

Alex our Physical Therapist is outstanding! Luna has been great from the outset, and highly recommend them to all!

2025年9月16日
自発的なレビュー
Luna Physical Therapy ロゴ

Luna Physical Therapy からの回答

Thank you for sharing your feedback! We love reading it!

5つ星のうち1の評価

THEY STOLE MONEY OUT OF MY ACCOUNT

Would not recommend to my worse enemy. THEY STOLE MONEY OUT OF MY ACCOUNT, THEY MAKE YOU PAY EVEN IF THEY DIDNT PROVIDE SERVICE, STAY AWAY!!!! BE AWARE, SCAM SCAM SCAM . Trying to deal with them is worse than dealing with PlayStation, stay away

2025年9月6日
自発的なレビュー
Luna Physical Therapy ロゴ

Luna Physical Therapy からの回答

Hi Joe Cool, We couldn't find you in our system. If you'd like to DM us your real name, we'd love to look into your issue. We can assure you: Luna does NOT steal. We'd love the opportunity to explain how your insurance works in terms of your deductible and your co-pay. Please send us your real name so we may contact you to do so, email us at info@getluna.com, or call us at 877.390.6659 (option 3 for billing.)

5つ星のうち1の評価

This company is not professional

This company is not professional, organized, or clear on what a client can expect. They were very responsive to taking my mother as a client but not in helping her. After a month of waiting told her they don't have any PTs and dropped her. They should have known this from the beginning. A manager (finally got thru to one after 2 days of waiting for a call back, and several calls to them to followup on the callback) said we should have been told that there was very little chance we'd get a PT, but we never were until the 4th phone call at 4 weeks. She did apologize for my frustration - but not for the lack of customer care. I am frustrated because of the time and energy lost getting my mother help. I would not recommend using this organization.

2025年8月26日
自発的なレビュー
Luna Physical Therapy ロゴ

Luna Physical Therapy からの回答

Hello Susan, We know how frustrating it is to not get care for a loved one when you need it in a timely manner. We apologize. Unfortunately we do occasionally have a waitlist. Our Concierge team asks patients if they would be interested in joining the waitlist and we aren't really able to promise that a day and time will open up in the time period that is needed. If you'd like to email info@getluna.com with your mother's name, we'd be happy to see if there were any extenuating circumstances affecting the time to match your mother with a therapist. Perhaps your mother is farther out of our geographic range or your mother needed a specific type of treatment that is less common which delayed care. Typically, patients spend about 48 hours on the waitlist so your mother's experience sounds very unusual. We'd be happy to review and see if we can do something to help.

5つ星のうち5の評価

I see improvement in my physical…

I see improvement in my physical health. Experiencing less pain and feel couple of more sessions will be valuable. Thank you
I am happy with my technician and her focus and attention.

2025年8月26日
自発的なレビュー
Luna Physical Therapy ロゴ

Luna Physical Therapy からの回答

Thank you for sharing your experience with Luna.

5つ星のうち5の評価

Consistently excellent

Consistently excellent. I am improving day by day

2025年8月15日
自発的なレビュー
Luna Physical Therapy ロゴ

Luna Physical Therapy からの回答

Glad to hear this. Thank you for sharing your experience.

5つ星のうち5の評価

knowledge

knowledge, dedication, punctuality, personality

2025年8月12日
自発的なレビュー
Luna Physical Therapy ロゴ

Luna Physical Therapy からの回答

Wonderful to read! Thank you.

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