Luna Physical Therapy レビュー 

268
TrustScore 5段階評価の3.5

3.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Great experience. Jackie was knowledgable about many aspects of my surgery and recovery, and took the time to listen to and address my concerns. Her physical therapy routine has also worked wonders. 5... もっと見る

5つ星のうち3の評価

Like: ability of therapist to relate well with and motivate the client with good results. 5 STARTS FOR THERAPIST Didn't like: difficulty reaching a person at Luna to update insurance information if... もっと見る

企業が回答しました

5つ星のうち1の評価

I tried to schedule an appt with Luna for home pt after breaking my fingers. Dealing with the robovoice that answered the phone was completely frustrating and difficult. After I tried to hang up, t... もっと見る

企業が回答しました

5つ星のうち5の評価

Tal, Is incredibly knowledgeable And attentive. She really listened to my concerns And tailored my treatment plan to my needs. I am making amazing progress Thanks to her expertise. She is very... もっと見る

企業が回答しました

企業情報

  1. 理学療法クリニック

当該企業による記述

At-home physical therapy.


連絡先

3.7

まあまあ

TrustScore 5段階評価の3.5

268件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.7

すべてのレビュー

(268)

過去12か月のレビュー数: 51

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great Service

Great Service! My Physical Therapist, Sherif is wonderful! He explains everything regarding his treatment plan in depth and he answers all of my questions to my satisfaction. He is very knowledgeable in his craft and he is very passionate about what he does.

I would not have been able to go outside of my home for Physical Therapy due the hours that I work.

Luna was a GOD send as they have flexible hours throughout the week to accommodate the patient. I highly recommend!

2025年6月14日
自発的なレビュー
Luna Physical Therapy ロゴ

Luna Physical Therapy からの回答

Thank you for sharing, Ms. Ramsey. We wish you all the best in your recovery.

5つ星のうち5の評価

Luna has been beyond my expectations.

Lucy Church has made my experience delightful! And she brings her positive attitude to each of our sessions. Her knowledge is paramount compared to my other PT experiences.

2025年6月24日
自発的なレビュー
Luna Physical Therapy ロゴ

Luna Physical Therapy からの回答

Thank you for sharing your experience with Luna.

5つ星のうち5の評価

Good, attentive care…

Johnny arrived after needing to find better parking here. I believe I can help him next time. He was prompt and did a professional job of assessing my heightened pain this week after a corticosteroid shot into a vertebrae this week. He was very good at reassessing and finding the right treatment for my comfort and care. I was very appreciative. He is very knowledgeable.

2025年6月24日
自発的なレビュー
Luna Physical Therapy ロゴ

Luna Physical Therapy からの回答

Thank you for your review.

5つ星のうち5の評価

Cortney

Cortney, my therapist was very professional and very skillful of a job and she was always on time. She got me up and moving and ready for my two weeks check up , I can go to doctor with cane instead of a walker, really appreciate her. She was awesome.

2025年6月24日
自発的なレビュー
Luna Physical Therapy ロゴ

Luna Physical Therapy からの回答

Wonderful progress. Thank you for your review.

5つ星のうち5の評価

Professional, knowledgable therapist

My therapist, Kelvin, is very professional, and very hands on. He arrives on time and has all the equipment with him to allow the therapy session to flow smoothly. He is knowledgable, informative, and very well spoken. It’s been a pleasure to have him as my in-home therapist.

2025年6月13日
自発的なレビュー
Luna Physical Therapy ロゴ

Luna Physical Therapy からの回答

Thank you for sharing your experience with Luna.

5つ星のうち2の評価

The $7.50 that’s charged “EVERYTIME” I…

The $7.50 that’s charged “EVERYTIME” I have a session with a therapist is very unfair. Especially when um they are already being compensated from my insurance.

2025年6月20日
自発的なレビュー
Luna Physical Therapy ロゴ

Luna Physical Therapy からの回答

The Concierge/Service Fee helps us continue offering high-quality care directly in your home. While the cost of delivering this kind of personalized service rises each year - including mileage, scheduling and clinical resources, and technology costs - insurance reimbursements have actually dropped 8%-10% since 2020 and continue to decline.

This fee supports a range of services that make your experience more convenient and comprehensive. It covers therapist travel and mileage for in-home visits, weekend and evening availability when applicable, appointment reminders and rescheduling via text and the Luna app, and access to the Luna app with exercise programs and unlimited therapist messaging. It also includes support through our Concierge hotline and the Luna app, physician coordination and insurance authorization help, communication with your physician/surgeon, and continued access to your in-app exercise plan after your care ends.

We’re committed to transparency and appreciate the opportunity to explain.

5つ星のうち5の評価

The Physical Therapist, Christopher Burton

The Physical Therapist, Christopher Burton, is very
attuned to the effect the therapy is having on me.
He is very professional and creative with the choices
he makes to get the best results.
Arlyne Liebrand

2025年6月18日
自発的なレビュー
Luna Physical Therapy ロゴ

Luna Physical Therapy からの回答

Thank you for reviewing.

5つ星のうち5の評価

Outstanding Experience with Luna!

Luna Physical Therapy was a game-changer for me. The convenience of having a licensed therapist come to my home made it so much easier to stay consistent with my treatment. On top of that, the therapy itself was top-notch—I saw real improvement faster than I expected. Highly recommend Luna to anyone looking for effective, convenient physical therapy with excellent results!

2025年6月18日
自発的なレビュー
Luna Physical Therapy ロゴ

Luna Physical Therapy からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Christina Fontanez

Christina Fontanez is fantastic. We feel we are very lucky to have Christina as the therapist assigned to us. I am not sure fantastic really is the best word to describe Christina. She is really unbelievably great!

2025年6月17日
自発的なレビュー
Luna Physical Therapy ロゴ

Luna Physical Therapy からの回答

Wow, thank you for this review! We're so pleased to hear that you're enjoying your therapy.

5つ星のうち5の評価

Clear instructions.

Clear instructions.
Specific reasons for the exercise.
Targeted areas discussed.
Pleasant experience.

2025年6月17日
自発的なレビュー
Luna Physical Therapy ロゴ

Luna Physical Therapy からの回答

Thank you for your review.

5つ星のうち5の評価

In home physical therapy

Contact and scheduling was easy and timely. My therapist is awesome. She’s mindful of my needs and addresses them accordingly. She’s teaching me to improve every session. She has done wonders for me. Communication from this company is extremely helpful.

2025年6月16日
自発的なレビュー
Luna Physical Therapy ロゴ

Luna Physical Therapy からの回答

Thank you for your review.

5つ星のうち5の評価

Post op hip replacement

Right from the start with scheduling, attention was paid to my needs with time of day. My therapist, Jean Sun, has been great. She incorporates massage in with exercises, listens to my concerns and addresses them, wonderful suggestions for accommodating my weak areas. The app makes things easy with showing exercises, scheduling, communicating. Both my husband and I have had both hips replaced and this company and therapist has been the best in terms of therapy and communication.

2025年6月12日
自発的なレビュー
Luna Physical Therapy ロゴ

Luna Physical Therapy からの回答

Thank you for sharing such a comprehensive, wonderful review. We wish you all the best in your recovery!

5つ星のうち5の評価

Robert is great!

The therapist is doing a fantastic job of assessing my wife's needs and limitations. Range of motion is improving and muscle spacicity is reducing.

2025年6月10日
自発的なレビュー
Luna Physical Therapy ロゴ

Luna Physical Therapy からの回答

Wonderful progress. Thank you for sharing your feedback.

5つ星のうち5の評価

Too Easy

I can’t say enough good things about Luna. We’ve tried outpatient therapy for my daughter’s recurring soccer injuries so many times, but between the paperwork, the drive, and fitting appointments into our busy lives, we never made it very far. Then she gets reinjured and the cycle would restatr. But Luna was a breath of fresh air. After I submitted some general info online, someone called me to finish asking a bunch of questions, and two days later a therapist showed up at our door. The app is fantastic. my daughter actually looks forward to doing her exercises because she gets to watch a little tree grow as she completes them. It's really cute. Her therapist is not only knowledgeable but really connects with her. Makes a big difference in sticking with it. She teaches her to use stuff around our house to do the exercises. Overall, Luna has made PT SO much easier for our family and I'm really grateful for the service.

2025年4月3日
自発的なレビュー
Luna Physical Therapy ロゴ

Luna Physical Therapy からの回答

Thank you for your 5 star review! We hope that your daughter heals quickly and is back with her team soon!

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報