Amazing customer service. Very quick to respond and helpful. Sadly my cats just don’t like the taurine powder (they’re very fussy cats) but cancelling my subscription was easy thanks to help from Char... もっと見る
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I am giving 5 stars because Meowsupps have given quick delivery and replied to any emails sent. My Cat had no issue eating her food with the supplement and her stools had started to improve. Sadl... もっと見る
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Quick swift delivery . My cat has thyroid condition he has only one thyroid gland as other one removed years ago . Now the remaining one is failing he appeared to be wasting away although under consta... もっと見る
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If your order from these they automatically create a subscription and there is no way to cancel it online. I have messaged them and hope they will cancel it. Avoid
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企業情報
当該企業による記述
At MeowSupps, we believe every cat deserves to live a longer, healthier life.🐱 We're a UK based supplement brand founded by Sophie, a lifelong cat lover who wanted to make feline nutrition simple, affordable, and effective. Our flagship product is a veterinary grade taurine powder, one of the most critical amino acids for your cat's heart, eyes, and overall vitality. Taurine is naturally found in meat, but many commercial cat foods simply don't contain enough. Over time, this gap can lead to serious health problems. MeowSupps closes that gap with one easy daily scoop mixed into your cat's food. What makes us different? We keep things honest. No fancy marketing gimmicks, no unnecessary fillers, just pure taurine in the right dosage for your cat. Our fine powder blends easily into wet or dry food, and even the pickiest eaters won't notice it. We offer flexible Subscribe and Save plans so you never run out, free UK shipping on orders over £40, and a dedicated support team (say hi to Meowy, our friendly cat mascot!) ready to help with anything you need. Most of our customers start noticing real changes in their cat's energy, coat quality, and overall wellbeing within the first 90 days. That's why we always recommend giving it at least three months for the full effect. Got questions? Reach out anytime at support@getmeowsupps.com. We'd love to hear from you and your cat. Shop now at getmeowsupps.com
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Amazing customer service
Amazing customer service. Very quick to respond and helpful. Sadly my cats just don’t like the taurine powder (they’re very fussy cats) but cancelling my subscription was easy thanks to help from Charlotte in Customer Services. I would definitely say it’s worth giving the supplement a try.
2026年10月1日
自発的なレビュー
MeowSupps からの回答
Thank you so much, Pauline! 💛 We’re really glad Charlotte was able to make cancelling your subscription quick and easy. We’re sorry the taurine powder wasn’t quite a hit with your fussy cats! 🐾 If you ever decide to give it another try, some cats prefer it mixed into a little of their favourite wet food, introduced gradually. Thank you again for giving it a try and for your kind words!
I like the company they are good
I like the company they are good. I bought taurine for my 18 year old cat and she has no problem eating it.
2026年9月30日
自発的なレビュー
MeowSupps からの回答
We’re so happy to hear this, Ruth! 💛 It’s especially lovely to know that your 18-year-old cat is enjoying the taurine and happily eating it. 🐾 We’re so grateful you chose MeowSupps and took the time to share such a lovely experience with us! 💕
Meowsupps replied and has sorted out…
Meowsupps replied and has sorted out the problem, good service, l am happy with the product, and l will definitely continue to user it, l will reorder when my supply gets low.
2026年9月30日
自発的なレビュー
MeowSupps からの回答
Thank you so much for your lovely review, David! We’re really happy to hear that we were able to get everything sorted for you and that you’re happy with your MeowSupps.
We truly appreciate your trust and support, and we’ll be here whenever you need us. 🐾
Subscription created automatically
If your order from these they automatically create a subscription and there is no way to cancel it online. I have messaged them and hope they will cancel it. Avoid
2026年9月17日
自発的なレビュー
MeowSupps からの回答
We’re sorry for the concern and frustration this has caused, Paul. We understand how worrying it can be to notice a subscription you weren’t expecting.
We’ve checked your account and can confirm that your membership has now been cancelled, so there will be no further subscription orders from us.
We’ll certainly take your feedback on board and work on improving the cancellation process and making it clearer for our customers. Thank you for bringing this to our attention.
STAY CLEAR - NOT TO BE TRUSTED
I'll try and be concise - MeowSupps are simply NOT TO BE TRUSTED.
I speak as a someone with 30years experience working for major Uk retail brands with significant product buying and supply chain experience.
They say they are
# UK based no 1 , Vet approved, Taurine supplier - whilst I can't comment on the actual taurine , in a multitude of back and forth email communications with me, they assert returns have to be sent at customers cost internationally but refuse to state where internationally, despite them also claiming they are a "UK BASED COMPANY"
# They offer a "90-Day Guarantee 👎 blatantly UNTRUE in my experience.
Here's what they promise on Instagram :-
"We're so confident MeowSupps will work for your cat that we'll take all the risk. Try it for 90 days. If your cat doesn't show noticeable improvements, simply email us at (their email address) and we'll refund your full purchase. No need to return the jar. No questions asked. That's how much we believe in what's inside."
This is their Instagram promise also repeated on website.
This how they operate - they refused to send me a return label and full refund on unopened unused mistakenly ordered product. They started trying to offer 30% then 50% then 60% and finally 80% refund.
# They refuse to explain their failure to honour their own returns and refund promise
# They refuse to explain or give details of returns address despite the product having a UK ROYAL MAIL prepaid postage label on it with a return address of Hounslow.
Dreadful company - Charlotte cuts and pastes the same reply despite the questions being asked ..if a Charlotte exists at all - I suspect not.
STAY CLEAR
2026年9月29日
自発的なレビュー
MeowSupps からの回答
We’re genuinely sorry to hear how frustrated and disappointed you’ve been with your experience, Noreen. We understand why the repeated back-and-forth around your refund, return options, and the 90-day guarantee has left you unhappy.
We also appreciate your feedback about the clarity of our communication. We never want a customer to feel that their questions aren’t being properly addressed or that they’re receiving repetitive responses.
We’d really like the opportunity to review your case personally and make sure your concerns are properly looked into. Please email us at support@getmeowsupps.com with your order details, and our team will be happy to assist you further.
Thank you for bringing this to our attention, and we’re genuinely sorry that we haven’t provided the experience or clarity you expected from us.
Very Disappointing!
I ordered 3 tubs of the product on the 12th September and they still haven't arrived, today being the 27th September! I asked for updates and all I get is "your order is on it's way, thank you for your patience"!!
I've told them that I want to cancel my order and receive a full refund, but this doesn't seem to be possible! I just get told by Charlotte @meowsupps, that she's monitoring my order and it's on it's way. I have no faith in the company or their products!! I will not be risking it on any of my 10 cats!! I am fuming 😤
2026年9月12日
自発的なレビュー
MeowSupps からの回答
We're really sorry about the wait, Maria, we know how frustrating it is when you're expecting an order and it takes longer than it should.
We've checked your order and can confirm that your package has now been delivered. We really appreciate your patience and understanding. ❤️
I am giving 5 stars because Meowsupps…
I am giving 5 stars because Meowsupps have given quick delivery and replied to any emails sent.
My Cat had no issue eating her food with the supplement and her stools had started to improve.
Sadly i started using Meowsupps too late in my cats life to notice any long term difference and had to have my fur baby put to sleep within the first month.
I would still highly recommend Meowsupps.
2026年9月1日
自発的なレビュー
MeowSupps からの回答
Thank you so much for your kind words and for recommending MeowSupps, Mr. Sayers. We’re truly glad to know that your cat enjoyed the supplement and that you noticed an improvement in her stools.
We’re also deeply sorry for the loss of your fur baby. ❤️ Thank you for giving MeowSupps a chance and for sharing your experience with us. It truly means a lot to our team.
I bought off them one time then…
I bought off them one time then noticed that they had taken £77 out of my bank for a subscription that I had no idea of!!
I am demanding a refund as we speak! They keep coming back to me with please confirm that you want a refund of 60%, when I have already told them that I want a refund!!
Do NOT use them!
2026年9月27日
自発的なレビュー
MeowSupps からの回答
We’re truly sorry for the frustration and for the back-and-forth regarding your refund, Lorraine. We understand why this has been upsetting, and we’d like to get this resolved for you.
Please email us at support@getmeowsupps.com so we can review your order and refund request and assist you directly.
We sincerely apologize for the inconvenience, and we appreciate you bringing this to our attention.
I hate this product..
I hate this product... also they put me into a subscription I had no knowledge about!! More of this terrible product is on the way!! How dare you Meow Supps, cancel and refund right away or I will take this to court!!
2026年9月27日
自発的なレビュー
MeowSupps からの回答
We're really sorry to hear about your experience, Fiona, we understand how frustrating it must be to receive another order you didn't expect.
Please email us at support@getmeowsupps.com with the email address used for your order, and our team will look into this right away and help with the cancellation and refund.
We sincerely apologize for the frustration and inconvenience, Fiona, and we hope we can get this resolved for you quickly.
Meowsupp Powder Taurine
I ordered the first batch of Meowsupp Taurine in August but it didn't arrive until I was on holiday. The subscription means the second batch is now on its way even though I still have most of the first batch. I sent an email requesting the second batch not be sent. I received an extremely helpful email from Charlotte at Meowsupp and have now paused the subscription until I require the 3rd batch. The Taurine is very good and I now use a small amount on top of the wet cat food until the cats get used to it. Charlotte suggested this but I'd already started this pattern in the hope my cats would take to it - so far so good. Thank you, Charlotte for you prompt and helpful reply❤️
2026年9月26日
自発的なレビュー
MeowSupps からの回答
Thank you so much, Ruth! ❤️ We're so happy to know that you're enjoying the Taurine and that your cats are gradually taking to it. It’s wonderful to know that Charlotte was able to help, too. We really appreciate your kind words and are so glad we could make things easier for you! 🐾
So far So good
After trying this product for 2 weeks I can see an improvement in the cats fur and in a small weight gain. It's early days yet but I will continue as they are eating it without complaint and it seems to be going them good.
2026年9月26日
自発的なレビュー
MeowSupps からの回答
It’s wonderful to know, Brenda, that you’re already noticing an improvement in your cat’s fur and a little weight gain after just two weeks! We’re so glad your cat is enjoying the supplement too. 🐾
We really appreciate you sharing your experience, and we hope to see even more positive changes for your cat as you continue! ❤️
Tried it for my Cat and he didn’t like…
Tried it for my Cat and he didn’t like it and they’re insisting that I asked for a subscription which I do not remember or intend to do - so I’ve now got another one on the way that’s cost me £27 that I don’t want and they will not let me cancel it - as if you’d have a subscription, not knowing if your cat liked it or could take it!!
2026年9月25日
自発的なレビュー
MeowSupps からの回答
We’re sorry to hear that your cat didn’t take to the supplement, Kimberley, and that you’ve been frustrated by the unexpected order. We completely understand how concerning that can be, especially when you’re unsure whether your cat will enjoy it.
We’d really like to look into this for you and see what we can do. Please email us at support@getmeowsupps.com with your order details, and our team will be happy to help.
My cat has been on taurine for 3wks now…
My cat has been on taurine for 3wks now and hasn't noticed anything in her food. At lunchtime feed I also mix a lick-e-lik yoghurt in, so far so good 👍
2026年9月25日
自発的なレビュー
MeowSupps からの回答
Thank you so much, Jan! 🐾💛 We’re so glad to hear that your cat is happily taking her taurine without even noticing it in her food! It sounds like the little lick-e-lik yoghurt is a great addition too. 😊 Thank you for sharing your experience with us, and we’re wishing you both many more happy and healthy days ahead! 🐱❤️
I found the product to be good my Cats…
I found the product to be good my Cats have not Vomited since I have been using it on their food also they have been eating better.
2026年9月25日
自発的なレビュー
MeowSupps からの回答
Thank you so much for sharing your experience, Melanie! ❤️ It means so much to us to know that it’s been a positive experience for you and your furry little ones. 🐾💕
Wishing you and your cats many more happy, healthy days together! ❤️
For the first month I see a very…
For the first month I see a very significant change in my elderly cat, unfortunately I lost her to soon to continue using this. More people should try this, it should be more advertised because it could save you spending so much on vets bills. I definitely recommend this product.
2026年9月2日
自発的なレビュー
MeowSupps からの回答
Thank you so much for your incredibly kind words, Michelle. We’re truly sorry for the loss of your beloved cat. ❤️ It means so much to know that you noticed such a positive change during the time you were able to use MeowSupps. Thank you for sharing your experience and for recommending us, it genuinely means a lot to our team. 🐾
Quick swift delivery
Quick swift delivery . My cat has thyroid condition he has only one thyroid gland as other one removed years ago . Now the remaining one is failing he appeared to be wasting away although under constant treatment from vet he began to look so thin his coat was getting to look spiky and dull, his eyes very sad looking. He has been on Taurine for just over 2 weeks and now looks so much better he is brighter in himself and has started to put on weight ! Barnie has his mojo back thanks to meowsupps.
2026年9月22日
自発的なレビュー
MeowSupps からの回答
Thank you so much, Tracey, for sharing Barnie’s story with us! 🐾❤️ We’re so happy to know that he’s brighter, looking healthier, and getting his mojo back. It’s wonderful to know you’ve noticed such a positive change, and we’re truly grateful that you chose MeowSupps for Barnie. Give him a big cuddle from all of us! 💕
Not doing too well at the moment
Not doing too well at the moment. This morning he refused his chicken breast, the first meal of the day and he is usually starving. I had only put one spoonful in amongst the bite size pieces. He took one sniff and walked away. I left it as an option all day and gave him Felix Fish and Whiskas Ham. He ate both of those, but drinking a lot of water too ( from my bathroom sink's running tap)
2026年9月22日
自発的なレビュー
MeowSupps からの回答
We’re so sorry to hear he’s not doing too well at the moment, Marion. It sounds like you’re keeping a close eye on him and doing your best to make sure he eats and stays hydrated.
We really hope he starts feeling better soon. If there’s anything we can help with regarding your order or the supplement, please don’t hesitate to reach us at support@getmeowsupps.com. 🐾
The product is great
The product is great. Cat loves it. She associates dinner now with feeling really good. Bowl licked clean every time. Well done and thank you.👍🏼😻
2026年9月22日
自発的なレビュー
MeowSupps からの回答
Thank you so much for your lovely review! 🐾😻 We’re so happy to know that your cat is loving MeowSupps and that dinner time is now something she looks forward to. A clean bowl every time is the best feedback we could ask for! ❤️
Thank you for choosing MeowSupps and for your kind words! 🐾
They offered me suggestions on how to…
They offered me suggestions on how to introduce my cat to MeowSupps.Because it is something new for him it will just take time to get him used to it
2026年9月22日
自発的なレビュー
MeowSupps からの回答
Thank you so much for taking the time to share your experience, Marion! 🐾 We understand that introducing something new can take a little time, and we appreciate you giving your cat the time to get used to MeowSupps. 💛
Brilliant no more being sick from her…
Brilliant no more being sick from her and she's putting on weight at last
2026年9月15日
自発的なレビュー
MeowSupps からの回答
Thank you so much, Hazel! 🐾 We’re so happy to know that your girl is no longer being sick and is finally putting on some weight. ❤️ It means so much to know she’s doing better. Sending lots of love to you both! 🐱💕
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