WaveMax ロゴ
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WaveMax レビュー 270

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TrustScore 5段階評価の4

4.1

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5つ星のうち4の評価

The product is what pretty much what I expected. I wanted flawless reception on my TV. It is better, not perfect on all channels. I do feel that the ordering process was a little confusing, I was una... もっと見る

5つ星のうち3の評価

Bought the antenna for our camper as it claimed it would get great reception. Unfortunately I did not get any reception in my camper when my camper antenna had reception.

5つ星のうち4の評価

Need to return the WaveMax.. doesn’t work anymore n our RV. Waiting on instructions to return the item. Time will tell if customer service is helpful

5つ星のうち5の評価

The prompt response to my problem my friend was telling me about seeing your add. Online she wanted to try it because her income she couldn't afford cable now that he left so she told me about it I th... もっと見る

企業情報

当該企業による記述

WaveMax is a TV antenna designed to give you access to popular television channels without monthly subscriptions, contracts, or ongoing fees. By capturing over the air broadcast signals directly from nearby TV towers, WaveMax allows you to enjoy live programming without relying on cable or paid streaming services. It offers a practical alternative for households looking to reduce entertainment costs while still enjoying everyday viewing. With access to a wide range of channels, WaveMax makes it easy to watch movies, live sports, breaking news, TV shows, and reality programs in clear HD quality. The long range reception helps capture signals from broadcast towers within a broad distance, supporting stable and consistent viewing in many locations. WaveMax is designed for simple, hassle free setup. Just connect it to your television, position it for optimal reception, and start scanning for available channels. There is no complicated installation process, technical expertise, or additional equipment required. Compact and discreet, WaveMax fits seamlessly into your living space while delivering reliable access to free broadcast television. It provides a straightforward way to enjoy everyday entertainment without the burden of recurring cable bills or streaming subscriptions.

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4.1

ほぼ満足

TrustScore 5段階評価の4

270件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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5つ星のうち1の評価

It could not even pick up one channel

It could not even pick up one channel.Total waste of money.
Regards
Greg Gay

2026年4月22日
自発的なレビュー
WaveMax ロゴ

WaveMax からの回答

Hello Gregory,

Thank you for the review.

We'd like to learn more about how WaveMax can better suit your needs. As we could not locate your WaveMax order based on this review alone, we have sent you a separate request for further information.

Please make sure to check your email inbox for our message whenever you have a moment.

Let's keep in touch,
Sam from WaveMax

5つ星のうち3の評価

Do not buy from WaveMax

Do not buy from WaveMax. I ordered a TV antenna, and almost immediately changed my mind and asked for the purchase to be cancelled, and for my payment on PayPal to be cancelled. Their website is difficult to navigate, with countless popups trying to up-sell products, but impossible to actually trace my order to try to cancel it. I contacted them by email and I then received a string of nonsense emails claiming because they are so efficient (!) the order was already being dispatched and couldn't be cancelled. I even had my credit card temporarily blocked to no avail, and when I unblocked it, they charged me. I received an email 3 days later saying that it had been dispatched (so they had plenty of time to cancel it). Apparently it has arrived in Sydney, and presumably something will be delivered in the next few days. Subsequently I have received a multitude of spam emails from them trying to sell me other things. I have blocked them and hope that I will be left in peace. Whether the antenna actually works remains to be seen.

I have subsequently been contacted by WaveMax. My review stands for the following reason which I communicated to them:
"I appreciate the refund of the fee for the unasked for extended warranty, however, the original order was made on 16 April, and the notification that the order had been shipped was on 19th April. I therefore don't accept your attempted excuse for not cancelling the order that it had already been packed and shipped by the time I requested cancellation 6 minutes after making the order (the dates and times are clearly shown on the emails I received from you). I am therefore not going to modify my review on Trustpilot."

I received the antenna a few days ago and I must admit it works well on all of the free to air TV channels available to us. It can not, of course pick up subscription channels which, in Australia, are only available on the internet. I feel it only fair to report that the antenna seems to work well.

2026年4月16日
自発的なレビュー
WaveMax ロゴ

WaveMax からの回答

Hello Mark,

Thank you for your feedback.

To clarify, the add-on options are intended to highlight additional products and features that some customers find helpful. Rest assured that they are completely optional and can be skipped. While our shipping system is partially automated to ensure that orders are dispatched as quickly as possible, which unfortunately means we are unable to intervene once an order has already been shipped.

We want to ensure that you have the support you need, and we're eager to assist you sort this out ASAP. That said, your case has been escalated to our support team, and an agent will be in touch shortly to review and discuss the next steps with you.

Please keep an eye on your inbox for our follow-up.

Kind regards,
Sam from WaveMax

5つ星のうち5の評価

Talking with Rose the customer service…

Talking with Rose the customer service person was very helpful and understanding.
I placed the order and realized that this product would not work in my situation; within 15 minutes of placing the order I tried to cancel the order since it was stated in their information that you had 12 hours to do so. However, upon calling your customer service it was stated that a lot was prepackaged and shipping had already been sent to distribution. Your customer service person said my only option now was to wait until I received the item and go through the return steps. That is where we are now.

2026年4月19日
自発的なレビュー

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