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䌁業情報


連絡先

2.2

期埅以䞋

TrustScore 5段階評䟡の2

8件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

レビュヌ䟝頌の蚘録がありたせん

この䌁業は顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

2.2

すべおのレビュヌ

(8)

過去12か月のレビュヌ数: 8ä»¶

レビュヌを曞く

レビュヌの確認を行いたす

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

Cobran suscripciones sin consentimiento claro

Realicé la compra de un pack de libros y, sin aceptar de forma explícita ninguna suscripción, se activó un acceso a comunidad con renovación automática de 34,90 €/mes.

La información sobre el cobro recurrente aparece dentro de un apartado desplegable secundario y no existe una casilla específica de consentimiento ni una confirmación clara de suscripción.

Cancelé inmediatamente y solicité el reembolso, que fue denegado amparándose en los términos de servicio. Tras más de 12 días “en revisión”, no ofrecieron solución.

He tenido que iniciar una disputa bancaria por falta de consentimiento explícito en una suscripción recurrente.

Recomiendo revisar cuidadosamente el proceso de compra antes de finalizar el pago.

2026幎2月25日
自発的なレビュヌ
5぀星のうち1の評䟡

I feel scammed

I feel scammed.

Event though my purchase was genuine and the products arrived well, there was a hidden subscription fee free trial that you cannot back out of and that does not provide a warning before it charges you 35EUR a month, with no ability to refund. I believe this is against the EU customer protection policy but the company just gets back with you saying it's not eligible for a refund but you have access to some BS community online that you never signed up for.

I'm very upset at the way they hide this charge and the way they handle refund requests. I don't believe it's the right way to do business and will find as many ways possible to warn other people from being scammed by them,

2026幎1月19日
自発的なレビュヌ
5぀星のうち1の評䟡

False advertising/sneaks subscriptions/no phone number

The company sneaks in a subscription that you get charged a month after purchase. I was unable to even “log in” to review my order or figure out why I got charged. I finally found an email to question this. At which point they sent me a link that I could log into. Yet the refused to refund this subscription fee. They won’t return my emails anymore. And the company doesn’t have a phone number to contact them. Scheme for sure! Can’t review on their site either. Awful company!

2025幎12月25日
自発的なレビュヌ
5぀星のうち1の評䟡

Almost Definitely a Scam - Hidden Subscription + Changed Name from Collective Books Co

Okay, I really wanted to give this company the benefit of the doubt but in my opinion it looks like they’re intentionally scammy. With so many other reviews listing the same experience I had on their previous Trustpilot page + the company name change now that they have so many bad reviews? Yeaaaahhhh
.

They used to go by the name of Collective Books Co, and when I ordered from them in November 2025 I was at first happy with my purchase. But in late December 2025, I received a $34.99 charge for a subscription service I had not signed up for. The company claimed I had been given access to a free trial and was automatically charged after my 30 days were up, BUT:
(1) This “free trial” was not made clear anywhere during the ordering process. Typically, a person has to actually activate a free trial before getting added to it, which I definitely never did. And even more suspiciously,
(2) The surprise charge showed up 35 days after my initial order, not 30 like they claimed.

I was able to get my money back, thankfully. I think it was a combination of me placing a dispute with my credit card company and leaving a negative review on their previous Trustpilot page referencing the dispute, as they gave me the refund shortly after. If you feel you’ve been scammed similarly, hopefully this method can work for you, too!

2025幎12月17日
自発的なレビュヌ
5぀星のうち1の評䟡

Be extremely careful

Be extremely careful. Buying a book automatically enrolled me into a “free” trial that quietly converted into a paid subscription. There was no clear reminder or meaningful warning before I was charged.

When I contacted support, they refused a refund and hid behind their Terms of Service instead of addressing whether the subscription consent was genuinely informed.

This feels like a deliberate dark pattern, not a transparent business practice. I would not trust this company.

2026幎1月23日
自発的なレビュヌ
5぀星のうち1の評䟡

SCAM!! Stay away

I made a one-time purchase and was later charged again without knowingly signing up for any subscription. There was no clear disclosure during checkout.

After reading other reviews, it’s clear this is happening to many customers. Very misleading and feels scammy.

What’s even more concerning: the website I originally ordered from no longer exists under the same name (Collective Books / Your Legacy), yet charges are still being processed.

Be very cautious!!! Avoid at all costs!

2026幎1月20日
自発的なレビュヌ

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