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Never received it. Now they are sending me emails asking me how I like the stuff. SCAM

If there was a "zero" star, I would give that. This company is horrible. I placed an order 3 weeks ago. The order was confirmed and then nothing. No notices of shipment. Emails went unanswered. List phone number is disconnected. Total Scam. Stay away from this company.

Never received order. Received fake tracking number.

Ordered eye serum. Never came but got 2 aluminum rings. TOTAL SCAM

I am repeating everything that you all are saying. Yes bait and switch. If I could give a zero I would.

I’m basically repeating what everyone else is saying, and shame on me for not researching this company better. But it’s all a scam, you get a generic product that doesn’t work, and cannot get a refund. It’s sad to me this company can continue to have ads on social media

They advertise the authentic Peter Roth instant face firming cream and you wait several weeks to get the product they say it comes from the US but it's actually coming from China it is some rare odd knock off brand that absolutely does nothing

never received product. this is just another chinese scam site

Wish I could rate a 0! Terrible company, do not order from them. I am processing a dispute with the my bank right now for an order never received. They sent a tracking number two weeks ago that has not been picked up by carrier or tracked or delivered.

This is a waste of my money. I was excited about receiving my product. And it doesnt even move one wrinkle.Plexiderm run circles around it. You are taking peoples money. I demand a refund!

DO NOT purchase any products from this company!! They are a fraud and scam! I reported them to the BBB and many other social media platforms. I have now made it my mission to let as many people as I can to do no business with them. You will never receive your product, they are from China and they have a huge scam going on but I have also written to Facebook to report them so they are not allowed to post any products. I am hoping this comes through! So tired of foreign countries scamming people! No

This was a complete bait and switch! I was totally scammed by several "influencers' reels," on IG and FB and took a leap of faith and ordered the Peter Thomas Roth eye cream.

What arrived in the mail is a cheap knock off from China, they use a fake website, using real images of the product, but what you'll receive is a cheap knock off.

I'm so grateful that my credit card was able to dispute the charges and I was refunded- but stay clear of this company.

I NEVER RECEIVED UPDATES ON SHIPPING. THEY WERE ALWAYS INCONCLUSIVE. NEVER REALLY GAVE YOU AN ANSWER. POOR QUALITY PRODUCT ON TIGHTENING EYE GEL. NEVER AGAIN.

I ordered pet Dr Thomas Roth on 08/8/25 and as of 08/21 heard nothing. Do not order from this company! It.s a scam.

do NOT order from this shop. Fraudulent. You will never get your product and they send fake tracking number

SCAM! Ordered eye cream. Sent fake tracking number and email address is not real. I’ve submitted the scam with my bank to get my money back and I hope someone shuts them down!

This company is a scam, I never received a tracking number, I emailed them and they responded saying that I gave them the wrong address, I resent my address and looked at my original order and my address was indeed correct, I sent several emails since with no response. I called my bank to dispute this charge since it has been 3 weeks now. They do not supply a phone number so I searched their address and called the number associated and the lady answered and said this company is a scam!

I ordered the product on 7/31. it is not 8/19 and the tracking number still does not work. I have made multiple attempts to contact them and no one responds. I should have checked this site first before purchasing. I am now disputing this with my credit card.

I ordered what was supposed to be Peter Thomas Roth eye cream. I was sent a fake tracking number. No updates on shipping. Cannot locate item. Never received the item. Cannot contact the company. I am going to report this business to my bank as a scam along with reporting the to BBB and federal trade commission as advised. I hope everyone else does as well and gets this fake business shut down so they do not scam anyone else!

I never received the product. Plus they were sending emails asking how I liked the product I never received in response to sending them an email saying I wanted a refund because I never got my product. WTF. Never Never buy from this scam company.