They do not answer messages sent to phone number mentioned on their site (although spesifically mentioned to ask questions on Whatsapp). Also the packaging looks cheaper than when ordering from e.g. M... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Good quality product and exactly as they appeared on the website. However, not sure why a clothing company based in Europe (Italy), was exporting from the UAE and incurring Import Duty in the UK.
Excellent customer service...had fastest delivery ever. The GF associate was professional, kind and facilitated my shopping. I was pleasantly shocked to have my bag delivered to my home (in USA) with... もっと見る
I purchased the same T-shirt second time, liked it very much. With my black jeans it looks stylish and modern. First time I got it in a shop, The second time I new exactly what I wanted and ordered it... もっと見る
企業情報
当該企業による記述
Welcome to Gianfranco Ferré Store, your ultimate destination for sophisticated fashion and unparalleled quality. Discover our meticulously crafted clothing, accessories, and footwear that embody Italian luxury at its finest. From tailored suits to chic handbags, our collection is designed for individuals who appreciate refinement and originality.
連絡先
Vision Tower, 00000, Dubai, アラブ首長国連邦
- +971561883762
- customercare@gianfrancoferre.com
- gianfrancoferre.com
Great quality and fast delivery service…
Great quality and fast delivery service with constant updates
2026年1月5日
Good quality product and exactly as…
Good quality product and exactly as they appeared on the website. However, not sure why a clothing company based in Europe (Italy), was exporting from the UAE and incurring Import Duty in the UK.
2025年12月23日
I have received the item purchased and…
I have received the item purchased and I am very happy.
2025年12月3日
The worst service and team
The worst service and team.
I made a purchase from Spain, specifically indicating that the order should be fulfilled from the Spanish store. However, since the item was not available in Spain, they shipped it from Dubai instead, which resulted in additional customs charges. I requested the shipment to be returned to Dubai.
The return was completed, but as of today, it has already been 30 days and the refund has still not been issued. Moreover, the amounts mentioned in their email were deducted from me.
Please be careful, as they mislead customers.
-Gianfranco mail.
We would like to inform you that your package has been returned to us (RTO – Return to Origin) according to DHL’s policy. Any additional charges for the return will be deducted from your refund. The refund will be issued as a gift voucher after deducting these fees.
Please note that the order was shipped to the address provided at checkout, and our fulfillment process is automated. According to DHL, shipments can only be rerouted within the same country. If the shipment is sent back to the origin, it is considered a return.
As per our company policy, approved returns are processed excluding shipping fees, applicable taxes, and any charges incurred during the return.
Here is the breakdown of the additional costs for your reference:
Custom Duty: 77.00 AED
Import VAT: 81.00 AED
DHL Admin Fee (Customs Duty): 78.75 AED
DHL Admin Fee (Import VAT): 21.00 AED
Total: 257.75 AED
For more details, you may refer to our policies here:
2025年12月10日
自発的なレビュー
Jeans lasted 2 hours before the button…
Jeans lasted 2 hours before the button broke off, defective part. Shop only offered exchange but we had already left Dubai. No offer of exchanging at all, terrible returns policy and told to come back to dunie in next 2 months to return it!!! No option to send via mail, not good enough.
2025年11月22日
自発的なレビュー
It’s not the same sizes as ordered
It’s not the same sizes as ordered, and still editing to approve to chat with correct size 36/34
2025年9月26日
I am so glad with the shoes received as…
I am so glad with the shoes received as exactly showed in pic on website. Received on time & worth for money. Thank you
2025年9月29日
Made a right purchase.love my dress.
2025年10月1日
自発的なレビュー
I bought a t-shirt
I bought a t-shirt, the price was 880 AED. After first wash the inscription got damaged.
2025年8月30日
自発的なレビュー
First wash gone wrong
First wash gone wrong on the white shirt , the white shirt got colored with the Black Label
2025年9月8日
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