Gift Basket ロゎ
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Gift Basket レビュヌ 

2,517
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TrustScore 5段階評䟡の3

3.2

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5぀星のうち5の評䟡

Very prompt delivery. Was delivered in Brisbane the day after it was ordered online from Melbourne. The recipient advised the delivered hamper of champagne, cheeses, fresh fruit and nibbles, was prese... もっず芋る

5぀星のうち1の評䟡

I ordered Easter Basket to sent to my grandies in NSW, as we live in Vic.... what they received was not what I ordered, just a pathetic & frugal version & barely be valued at $25. Having checked my r... もっず芋る

5぀星のうち1の評䟡

I opted for a Mystery Hamper as the claim was they would curate one to suit the sentiment in the card attached, ‘trust us to make it special’ was their promise. I chose this as it was sent as a comf... もっず芋る

5぀星のうち5の評䟡

This turned out to be a fantastic way to give a special present to my mum who lives interstate. She loved the wine and chockies and said it all came in a beautiful box. Delivery was as planned on the... もっず芋る

䌁業が回答したした

䌁業情報

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 54115851057

  1. むベント・゚ンタヌテむンメント

圓該䌁業による蚘述

Gift baskets gift hamper delivery Australia wide, gourmet hampers, Valentine's day gifts, Birthday gifts, get well gifts, new baby gifts, fruit basket, chocolate bouquets % %

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3.2

たあたあ

TrustScore 5段階評䟡の3

2517件のレビュヌ

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最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.2

すべおのレビュヌ

(2,517)

過去12か月のレビュヌ数: 6件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち3の評䟡

Unfortunately one of the corona bottles


Unfortunately one of the corona bottles which was an additional item to the hamper broke and leaked into the almond, rocky road and pistachios.

Apart from that happy with the rest of the items, the box that it came with, the beautiful pink ribbon and message card

2021幎11月25日
Gift Basket ロゎ

Gift Basket からの回答

Hi Wendy, I have tried to reach you by phone earlier today however the line would not connect. Unfortuantely I don't think this was an order from GiftBasket as we do not have Corona beers in our warehouse and the hamper you ordered from us was a luxury pamper hamper. Is it possibly that this occured with another Gift Basket service? Please do feel free to contact us on 1300794262 or help@giftbasket.com - Kindest Regards, The GiftBasket Team

5぀星のうち1の評䟡

Value for money is very poor

Value for money is very poor. 29 snack size chocolates for $90+ is not good

2021幎11月23日
Gift Basket ロゎ

Gift Basket からの回答

Hi there, thank you so much for your time over the phone today! I was so glad I was able to have the opportunity to speak with you and understand that you had been given this feedback by one of your recipients and that they felt as though the value for money was not great. Our website states exactly what is included in our chocolate bouquets and that they are bite sized chocolates. There are also many other hidden costs involved in making these bouquets. All the best - The GiftBasket Team :)

5぀星のうち5の評䟡

Have been impressed with service and


Have been impressed with service and follow up of the hamper. Delivery is not until December but they have kept me informed of the purchase. There is a lot of products to choose from for Christmas 🎄

2021幎11月23日
Gift Basket ロゎ

Gift Basket からの回答

Thanks Cheryl!! Looking forward to your delivery coming up and we hope your recipients are thrilled with their Christmas surprise :)

5぀星のうち2の評䟡

The basket was not delivered on the date promised and the gift card was incorrect

The basket was not delivered on the date promised.
The Gift Card had incorrect information ( it said Happy 2st .... instead of Happy 21st ....)

2021幎11月22日
Gift Basket ロゎ

Gift Basket からの回答

Hi Michelle, Our sincere apologies for the disappointment expereinced with your order. I have had a look into this and I can see that the card message you had given us to attach to your order was written as 'Happy 2st ....' and so this is what was automatically attached to your basket. In the process of attaching these card messages we always try to make sure that everything is correct, in particular the message matching the order so a mistake like this given to us was one we unfortunately missed in our process. In regards to your delivery date, I can see that it was actually delivered on the date you had requested which was the 9th but was not collected from the post office by someone until the 25th. We do sincerely apologise for the disappointment this has caused, however we do still hope that your recipient was still thrilled with their basket you arranged for them! Kindest Regards - The GiftBasket Team

5぀星のうち5の評䟡

The only gift basket site I use

The only gift basket site I use. Always prompt & reliable & every recipient has loved them.

2021幎11月22日
Gift Basket ロゎ

Gift Basket からの回答

Thank you so much Gillian!! We are so happy to hear you love our service and baskets and all your recipients have also been impressed with what you have arranged. We will be looking forward to what you order next :) Thanks so much again for your support

5぀星のうち3の評䟡

The basket got delivered a day early

2021幎11月22日
Gift Basket ロゎ

Gift Basket からの回答

Hi Irena, thank you so much for your time over the phone today! I was so glad to be able to speak with you and hear that everything was delivered safe and sound and that your recipients were able to receive their basket and they were thrilled with it. Unfortunately due to the uncertainty of delivery times and the postal system at the moment we have been sending orders out a day or so early to avoid any known delays and this is something we advise our customers of at the checkout out. However your order was not affected by any of the current delays and therefore got there that day early so we do apologise for the inconvenience this caused your delivery! All the best - The GiftBasket Team :)

5぀星のうち5の評䟡

Gift basket

Booked online one day and the next day it was delivered. Gift basket looked like the photos. Very impressed would definitely use again

2021幎11月22日
Gift Basket ロゎ

Gift Basket からの回答

So great to hear! Thanks so much for your lovely review :)

5぀星のうち5の評䟡

Hi I placed the order for two baskets


Hi I placed the order for two baskets on the sunday to be delivered to our two sons in Newcastle. They were delivered a day earlier, but thats great and the boys and their lovely wives were absolutely thrilled.
Thank you so much
Kay Beck

2021幎11月22日
Gift Basket ロゎ

Gift Basket からの回答

Hi Kay! Thank you so much for your lovely review and we are all so happy to hear that everyone loved the gifts you arranged for your recipients !! Thanks again :)

5぀星のうち5の評䟡

Very happy

Very happy 😃 delivery fast 💚 I don’t have any problems at all will used them again.

2021幎11月22日
Gift Basket ロゎ

Gift Basket からの回答

Thanks so much Pam! We really appreciate your lovely review, and we look forward to seeing what basket you choose to send next :) Thanks again!!

5぀星のうち4の評䟡

great service but better if delivery arrived for dad's b'day

Service as advertised but would have been even better if it made it to my dad on his birthday. One day late isn't bad in the current circumstances.

2021幎11月22日
Gift Basket ロゎ

Gift Basket からの回答

Hi Rachel! Thank you so much for your review and our sincere apologies in regards to the slight delay your order experienced, under normal circumstances there would have been no reason as to why it was not delivered on the exact date you had requested. I hope your dad was still able to enjoy his basket and his birthday was a wonderful one!
:) Thanks again!!

5぀星のうち3の評䟡

We were a little disappointed

We were a little disappointed. We were to get two cheeses, only received one, it was a cheese hamper after all

2021幎11月19日
Gift Basket ロゎ

Gift Basket からの回答

Hi Eleanor, thank you so much for your time over the phone this morning! Our sincere apologies in regards to the cheese that was missing out of your basket, it seems as though our team may have mistakenly missed the brie in your basket in the packing phase of processing your order. Thank you so much for your understanding over the phone and a refund for this missing cheese has been processed to your billing account. Once again, our sincere apologies in regards to this mistake with your order! I hope your recipients were still able to enjoy the basket and celebration - The GiftBasket Team :)

5぀星のうち5の評䟡

My friend was over the moon to receive


My friend was over the moon to receive her beautifully wrapped gift. The price was reasonable and delivered in good time. Also the staff were very helpful

2021幎11月19日
Gift Basket ロゎ

Gift Basket からの回答

Hi Melissa, thanks so much for the lovely review! We are so pleased everything was received and delivered perfectly and that your recipient was thrilled. Thanks again!! :)

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