Gift Basket ロゎ
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Gift Basket レビュヌ 

2,517
•
TrustScore 5段階評䟡の3

3.2

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レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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5぀星のうち5の評䟡

Very prompt delivery. Was delivered in Brisbane the day after it was ordered online from Melbourne. The recipient advised the delivered hamper of champagne, cheeses, fresh fruit and nibbles, was prese... もっず芋る

5぀星のうち1の評䟡

I ordered Easter Basket to sent to my grandies in NSW, as we live in Vic.... what they received was not what I ordered, just a pathetic & frugal version & barely be valued at $25. Having checked my r... もっず芋る

5぀星のうち1の評䟡

I opted for a Mystery Hamper as the claim was they would curate one to suit the sentiment in the card attached, ‘trust us to make it special’ was their promise. I chose this as it was sent as a comf... もっず芋る

5぀星のうち5の評䟡

This turned out to be a fantastic way to give a special present to my mum who lives interstate. She loved the wine and chockies and said it all came in a beautiful box. Delivery was as planned on the... もっず芋る

䌁業が回答したした

䌁業情報

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 54115851057

  1. むベント・゚ンタヌテむンメント

圓該䌁業による蚘述

Gift baskets gift hamper delivery Australia wide, gourmet hampers, Valentine's day gifts, Birthday gifts, get well gifts, new baby gifts, fruit basket, chocolate bouquets % %

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3.2

たあたあ

TrustScore 5段階評䟡の3

2517件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌに回答しおいたせん

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.2

すべおのレビュヌ

(2,517)

過去12か月のレビュヌ数: 6件

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

My recipient did not receive gift.

2021幎11月9日
Gift Basket ロゎ

Gift Basket からの回答

Hi Melissa, we are so sorry to hear what happened with your order. You had been in contact with our team via email recently and we had investigated your delivery case between yourself, Star Track and the hospital in which the delivery was made to. The hospital was able to confirm with us that they received the package and it was signed by a member of staff at the delivery dock. From there they could also confirm that they sent the package off to be delivered to your recipients ward, to then be then passed onto your recipients hospital room. This is then where the hospital staff could not confirm whether it was delivered to the correct patient room. The hospital staff tried to be as helpful as they could in trying to locate the parcel one last time but they let us know that they could not. We are sincerely sorry this happened with your order and unfortunately as it had been delivered to the correct address, but then lost somewhere along the way there was nothing we could do in terms of making another delivery. If you wish to give us a call or email please do so at any time (1300794262, help@giftbasket.com) Kindest Regards, The GiftBasket Team

5぀星のうち5の評䟡

Delivered on time

Delivered on time, well presented. Website can be difficult to adjust some items. Overall a great way to connect with family and friends

2021幎11月9日
Gift Basket ロゎ

Gift Basket からの回答

Hi Steph! Thank you so much for your kind words and we are so glad you could use us to help send something to your loved ones

5぀星のうち5の評䟡

Amazing basket

Amazing basket
A day late to when promised. But lovely basket

2021幎11月9日
Gift Basket ロゎ

Gift Basket からの回答

Thanks Justyne, we are glad you were pleased with the basket.

5぀星のうち5の評䟡

There was an initial mix up with the


There was an initial mix up with the Delivery, Howeva' when I Called to have the Gift basket Redirected the Customer Service team was very helpful, & We were So Happy with our Gift Basket Thank you 🙏🙂
Will definitely order Again✌🏟

2021幎11月9日
Gift Basket ロゎ

Gift Basket からの回答

Hi Missy! We are so glad we were able to swiftly fix everything up for you :) Thank you so much for your positive review

5぀星のうち3の評䟡

The delivery was not what was given but


The delivery was not what was given but late
the card was some one else not mine so disappointed
luckily I rang to check with the hospital and was able to
tell them it was from the family and name.

2021幎11月9日
Gift Basket ロゎ

Gift Basket からの回答

Hi Lynda, thank you so much for your time over the phone this afternoon! I really appreciate the opportunity to discuss what happened with your order - I once again sincerely apologise in regards to the wrong card message being sent with your order. This seems to have been swapped around mistakenly by our team in the last stages of packaging the order. Our team always tries their best to ensure the correct card message is always being sent with every order, however unfortunately this was not the case for yours and we understand the disappointment this can bring. I am glad you were still very pleased the chocolate baskets and your recipients were able to share them around. All the best from us all at GiftBasket

5぀星のうち5の評䟡

The gift for someone who has everything

What do you buy your great Aunt, who is 104 and still as sharp as a whip? The gift basket we chose was the perfect gift. The ordering process was simple as was the payment system. Also there was no issue delivering to an age care facility, even during lockdown. She loves the gift (we chose wine and nibbles). Perfect.

2021幎11月9日
Gift Basket ロゎ

Gift Basket からの回答

We are so glad she loved it!! Thank you so much

5぀星のうち5の評䟡

Great Service

I was very happy with the service I received from Gift Basket, very professional and gift delivered on time and day specified.
Would defo use again. The process made it all easy to use.
Thank you

2021幎11月8日
Gift Basket ロゎ

Gift Basket からの回答

Thanks Anthony! We are so glad you were pleased with everything, we really appreciate it. We look forward to seeing which basket you choose to send next

5぀星のうち5の評䟡

I was extremely happy with our orders

I was extremely happy with our orders. Thank you
I’ll be contacting you again before long.
Good service ,excellent variety.
Regards Willie

2021幎11月8日
Gift Basket ロゎ

Gift Basket からの回答

Hi Willie! Thank you so much for your positive review and lovely words :)! We look forward to seeing what basket you choose to send a loved one next

5぀星のうち3の評䟡

Birthday chocolate basked

The birthday chocolate basket was impressive. However I was most disappointed that it arrived the day after the birthday. Picked up in Brisbane on 1 November. Delivered in Auchenflower (a few miles away) on 3 November. Not good.

2021幎11月8日
Gift Basket ロゎ

Gift Basket からの回答

Hi Monica, Thank you for your feedback! I have had a look into your order and I can see that it did unfortunately experience an unexpected delay and was therefore delivered a day later than the both of us expected. We are in constant contact with AusPost and StarTrack and for the shipping service we send our baskets with there were no known delays for the Queensland area at the time so we would not have known to send your order out a day in advance in efforts to avoid this. We do sincerely apologise for the inconvenience and disappoint this caused upon your gift however we are very glad your recipient was still delighted by their basket! All the best - The Gift Basket Team.

5぀星のうち5の評䟡

Perfect

Perfect, my mother loved it. So perfect for when you live interstate and need a gift

2021幎11月8日
Gift Basket ロゎ

Gift Basket からの回答

Thanks Kasey! We are so happy your mum was pleased with the basket :)

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