Giftcards.co.uk レビュー 1,472

Giftcards.co.uk からの回答

19時間前

Hi Michael Wilson, 

Thank you so much for your feedback. We are thrilled to hear that you enjoyed the savings and that the process was quick and easy for you. It’s great to know you’ve already been able to use your gift card successfully.

We look forward to helping you again soon! If you ever need assistance in the future, please don't hesitate to reach out to us at support@giftcards.co.uk.

With kind regards,
Janice – Team Giftcards.co.uk
(sent via mail)

Giftcards.co.uk からの回答

20時間前

Hi Julia, 

Thank you for your feedback. We are glad to hear you found the ordering process simple and that delivery was instant, whether printing or sending by email.

If you ever need any assistance, please don’t hesitate to contact us at support@giftcards.co.uk.

With kind regards,
Janice – Team Giftcards.co.uk
(sent via mail)

Giftcards.co.uk からの回答

21時間前

Hi Diana, 

Thank you for sharing your feedback, and we genuinely appreciate you taking the time to do so.

The service fee allows us, as a reseller, to offer a complete and comprehensive range of gift cards while securely processing the underlying transactions. This helps ensure the platform remains secure and operational across multiple brands.

The fee is clearly visible once a gift card is added to the shopping cart, before checkout is completed. We also offer dozens of gift cards that do not carry any service fees.

We are sorry to hear that redeeming the voucher felt difficult. If you’d like assistance with redemption, please contact us at support@giftcards.co.uk and we will be happy to guide you.

With kind regards,
Violet - Team Giftcards.co.uk
(sent via mail)

Giftcards.co.uk からの回答

20時間前

Hi Stuart,

Thank you for taking the time to share your feedback.

We are delighted to hear the issue was resolved quickly and that your friend is happy with their gift. It’s great to know everything was sorted smoothly despite the initial error.

If you ever need any assistance, please don’t hesitate to contact us at support@giftcards.co.uk.

With kind regards,
Violet – Team Giftcards.co.uk
(sent via mail)

Giftcards.co.uk からの回答

20時間前

Hi VE,

Thank you for your feedback, we really appreciate it. We are glad to hear you found the purchase process quick and easy, and that it works well for sending gifts over distance so they can be enjoyed by everyone.

If you ever need any assistance, please don’t hesitate to contact us at support@giftcards.co.uk, and we hope you will consider us again in the future.

With kind regards,
Violet – Team Giftcards.co.uk
(sent via mail)

Giftcards.co.uk からの回答

21時間前

Hi Sharon, 

Thank you for taking the time to share your feedback.

We are pleased to hear that the issue with the email address was resolved quickly and that your sister-in-law received her gift card without delay. It’s great to know you had a positive overall experience and would recommend our service.

If you ever need any assistance, please don’t hesitate to contact us at support@giftcards.co.uk.

With kind regards,
Violet – Team Giftcards.co.uk
(sent via mail)

Giftcards.co.uk からの回答

21時間前

Hi Ann, 

Thank you for your feedback. We are so glad to hear you had a smooth experience using our service and that the gift was well received.

If you ever need any assistance, please don’t hesitate to contact us at support@giftcards.co.uk, and we hope you will consider us again in the future.

With kind regards,
Violet – Team Giftcards.co.uk
(sent via mail)

Giftcards.co.uk からの回答

21時間前

Hi Daphne, 

Thank you for sharing your feedback.

We are glad to hear you found it easy to send a gift to your friend and that the gift card was delivered promptly with your personal message included. We are sorry there was a slight issue with the payment page, but it’s great to know everything was completed successfully in the end.

If you ever need any assistance, please don’t hesitate to contact us at support@giftcards.co.uk, and we hope you’ll consider us again in the future.

With kind regards,
Violet – Team Giftcards.co.uk
(sent via mail)

Giftcards.co.uk からの回答

21時間前

Hi Julia Gardner, 

Thank you for sharing your feedback, we really appreciate it.

We are glad to hear you found the platform easy to use and that the confirmation email process worked well for you. It’s great to know we can now be your go-to choice for sending gift cards to your friends and relatives.

If you ever need any assistance, please don’t hesitate to contact us at support@giftcards.co.uk, and we hope you’ll consider us again in the future.

With kind regards,
Violet – Team Giftcards.co.uk
(sent via mail)

Giftcards.co.uk からの回答

4日前

Hi Louise Walsh, 

Thank you for your feedback. We are sorry to hear about your experience and understand your frustration regarding the use of your gift card.

As a reseller of gift cards, we facilitate the purchase and delivery process, but the gift cards themselves are issued and managed by the respective retailers or providers. Because of this, certain aspects such as redemption, balance checks, and usage issues need to be handled directly by the card issuer.

That said, we always aim to assist as much as we can within our scope and will continue to support customers in resolving issues wherever possible.

If you need any further assistance, please feel free to contact us at support@giftcards.co.uk.

With kind regards,
Janice – Team Giftcards.co.uk
(sent via mail)

Giftcards.co.uk からの回答

4日前

Hi John, 

Thank you for your feedback. We are glad to hear that you found the service easy to use and that it made for a fun gift idea. It is great to know you had a positive experience.

We hope you will consider us again for your future gifting needs.

If you ever need any further assistance, please feel free to contact us at support@giftcards.co.uk.

With kind regards,
Janice – Team Giftcards.co.uk
(sent via mail)

Giftcards.co.uk からの回答

4日前

Hi Jason, 

Thank you for sharing your feedback. We are pleased to hear that the transaction was easy and that the digital gift card was delivered quickly, making the recipient happy.

We really appreciate your recommendation and hope you will consider us again for your future gifting needs.

If you ever need any further assistance, please feel free to contact us at support@giftcards.co.uk.

With kind regards,
Janice – Team Giftcards.co.uk
(sent via mail)

Giftcards.co.uk からの回答

4日前

Hi Cole Coomber,

Thank you for taking the time to share your feedback with us.

We are sorry to hear that you have not yet received your e-voucher and understand how frustrating this must be. We recommend checking your Promotions folder, as emails can sometimes be filtered by your email provider.

All our digital gift card orders are sent automatically and are usually delivered immediately, but can take up to 1 hour in some cases due to processing or email delivery delays.

If you need any further assistance, please feel free to contact us at support@giftcards.co.uk.

With kind regards,
Janice – Team Giftcards.co.uk
(sent via mail)

Giftcards.co.uk からの回答

4日前

Hello Mrs Deborah A Mills,

Many thanks for your kind words. It’s brilliant to hear you found the purchase process smooth and the selection well suited to your needs. We work hard to keep things easy to navigate while offering a varied range, so your feedback means a lot. Looking forward to welcoming you back on our platform in the future!

With kind regards,
Susy - Team Giftcards.co.uk
(sent via mail)

Giftcards.co.uk からの回答

4日前

Hi Michael Gunter, 

Thank you for sharing your feedback with us.

We are sorry to hear about your experience with the delivery and understand your frustration. For physical gift card orders, delivery typically takes 1–3 working days, and in some cases up to 5 working days. If it takes longer than this, we always aim to support customers and assist in every possible way to help resolve the issue. We appreciate you bringing this to our attention, as it helps us review and improve our service.

If you need any further assistance, please feel free to contact us at support@giftcards.co.uk.

With kind regards,
Violet – Team Giftcards.co.uk
(sent via mail)

Giftcards.co.uk からの回答

4日前

Hi Robin Leleux,

Thank you for your feedback. We are pleased to hear that you found the process easy and that the delivery was quick. It’s great to know everything worked smoothly for you.

If you ever need any further assistance, please feel free to contact us at support@giftcards.co.uk.

With kind regards,
Janice – Team Giftcards.co.uk
(sent via mail)

Giftcards.co.uk からの回答

4日前

Hi Esther,

Thank you for taking the time to share your feedback with us.

We are sorry to hear your concerns regarding fraudulent activity and understand how worrying this can be. Security is something we take very seriously, and we continuously work with our partners and providers to help reduce misuse and protect customers as much as possible.

However, as messages and emails are handled through external systems, we do not have full control over how individual email accounts are accessed or used. We strongly encourage customers to remain vigilant, avoid sharing sensitive information, and report any suspicious activity directly to their email provider and relevant authorities where appropriate.

We appreciate your comments, as they help us continue reviewing and improving our safeguards.

If you need any further assistance, please feel free to contact us at support@giftcards.co.uk.

With kind regards,
Violet – Team Giftcards.co.uk
(sent via mail)