Gift Genie ロゎ
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Gift Genie レビュヌ 

103
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TrustScore 5段階評䟡の4.5

4.7

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5぀星のうち5の評䟡

I found you on line, liked the gift selection and range of prices offered by your company so selected a gift for a friend's 70th birthday. The whole process was easy and seamless with great tracking f... もっず芋る

5぀星のうち5の評䟡

These gift boxes are great as they hold a variety of items and you can add other products to personalize it to suit any occasion or make your own personalized gift box! Great website to use, I used my... もっず芋る

5぀星のうち5の評䟡

I'm a first time customer & was super happy with my purchase it was a gift box for a birthday surprise & it was well packed, great presentation , fast as delivery. 1 item was missed out of my order bu... もっず芋る

5぀星のうち5の評䟡

Hi, this was an easy site to navigate. The postal delivery was better than on time. I accidentally put the incorrect date for delivery (a week later than it needed to arrive) and did not notice unti... もっず芋る

䌁業情報

  1. ギフト ショップ
  2. ビゞネス ギフト提䟛業者
  3. ギフトバスケットの店

圓該䌁業による蚘述

Newly established in 2022, Gift Genie was created to fill a gap in the New Zealand retail market. Offering an extensive range of gifts for recipients of all ages and stages, Gift Genie is your one-stop-shop for any occasion. With our lives being so busy, it's so important to still be able to show people we care about them. We want to be their to help brighten someone's day, make them feel valued, special, to thank them, celebrate or just to know that we are thinking of them. We work tirelessly to stock our online store with gifts we know you’ll love, hand-picked for their quality and aesthetic appeal.

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4.7

優良

TrustScore 5段階評䟡の4.5

103件のレビュヌ

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レビュヌ䟝頌の蚘録がありたせん

この䌁業は顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.7

すべおのレビュヌ

(103)

過去12か月のレビュヌ数: 0件

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5぀星のうち5の評䟡

100% Happy 1st time customet

I'm a first time customer & was super happy with my purchase it was a gift box for a birthday surprise & it was well packed, great presentation , fast as delivery. 1 item was missed out of my order but with 1 email to company it was all sorted. Very happy customer would definitely recommend & will buy from them again 😊 Thank You

2023幎7月4日
5぀星のうち1の評䟡

Courier service?

I believe that your gift pack is good value. The problem is that you are using couriers that don't seem to understand what timely delivery service means or service in general. Cheap is not the answer.

2023幎7月16日
Gift Genie ロゎ

Gift Genie からの回答

Hi Robert,

Thanks for taking the time to review us.

We are currently using NZ Post as our couriers and they have been very efficient and normally deliver in a timely manner. Unfortunately, they have not been in this instance. Your giftbox was dispatched on the 18th July, and normally it does take 2-3 days to the North Island. We apologise that the couriers did not meet this target for this delivery. We will follow up with NZ Post to find out what caused the delay.

5぀星のうち1の評䟡

The parcel tracking didn’t update at


The parcel tracking didn’t update at all between the 12th and morning of the 19th and parcel was delivered 3 days late.

2023幎7月10日
Gift Genie ロゎ

Gift Genie からの回答

Hi Nathalie, your parcel was dispatched first thing in the morning of Wednesday July 12th. NZ Post had updated that it was at Christchurch Airport depot to be dispatched to the North Island. We were unaware that they hadn't delivered this until the 19th July. On following this up, Friday the 14th was Matariki (Public Holiday), followed by the 15th-16th being the weekend. The couriers do not pick up or deliver on those days (unless you have paid for a Saturday delivery), and in the case that wasn't chosen. We do apologise that this took longer that expected.

5぀星のうち1の評䟡

The website gives a delivery date but


The website gives a delivery date but is not the actual delivery date, they will send the parcel to the post and then to the destination. I was sending a birthday gift and I did not arrived on that day, I am still trying track the parcel, sent a email to the website asking for help and they never replied.

2023幎7月8日
Gift Genie ロゎ

Gift Genie からの回答

Hi Elsa, when you ordered this giftbox you asked whether it would arrive on 13th July. We explained that it would take 2-3 days to Auckland as we are based in Christchurch. Your gift arrived, was delivered and received by a business address, (as per your request) on July 12th. You have emailed me to advise that your recipient has not received their gift, and we have replied to you twice with all the tracking details, including a copy of the person's details who signed for this at the business address. You have not replied, to any of our emails. We have also requested a follow up with NZ Post to find out why this has not been received by your recipient. We do apologise for this, as NZ Post are normally flawless with our deliveries, but we are trying to get to the bottom of this for you. It would be great if you could reply.

5぀星のうち5の評䟡

Great service

Hi, this was an easy site to navigate. The postal delivery was better than on time. I accidentally put the incorrect date for delivery (a week later than it needed to arrive) and did not notice until I had completed the transaction. But a quick message to Gift Genie and they promptly responded and corrected my error.

2023幎7月1日
5぀星のうち5の評䟡

Gifts to suit any occasion.

These gift boxes are great as they hold a variety of items and you can add other products to personalize it to suit any occasion or make your own personalized gift box! Great website to use, I used my phone and it was super easy to navigate. I would definitely purchase again! Also love the handwritten note option, it makes for a genuinely thought out gift :)

2023幎5月22日
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