Giftsmyntra レビュー 63

Giftsmyntra からの回答

2026年5月11日

Thank you very much for your feedback and trust on our service. Hope we will get more chance to make you happy by delivering your gift properly in future.

Thanks and Regards
Giftsmyntra Customer Care

Giftsmyntra からの回答

2026年4月9日

Thank you very much for your feedback and trust on our service. We hope in future our team will get more chance to make you happy by delivering your gift perfectly.
Thank You
Giftsmyntra Team

Giftsmyntra からの回答

2026年3月7日

Dear Madam

Sorry for your inconvenience caused.

We explained the situation to you over phone and also replied detailed by email, but unfortunately you are not ready to listen or accept that the miscommunication happened based on reply from your recipient end.

We informed you over phone and by email that when our person visited that sweets shop to take your ordered item - Cake Sandesh with "Happy Anniversary" message as per your order, Our delivery boy found that the same ordered item is not available on that sweets shop, Only " Best Wishes" message written cake sandesh is available there and this item only available in that sweet shop and not available in any other sweets shop.

From that sweet shop around 2.30 pm our person called to your recipient instantly and informed them that happy anniversary cake Sandesh is not available but the same cake Sandesh available with Best wishes message and asked your recipient's permission to deliver the items but one lady taken the call and she asked your mother over phone to talked to us but she refused to talk to our delivery boy and then that lady said - sorry you can asked the sender what to do- we don't know.

Then our boy asked that your phone number saying incoming facility not available on your mentioned number and no ISD code you have mentioned with that phone number and we asked to your recipient ( to that women who taken the call) is sender placed the order from outs of India usa? she said YES. So we add (+1) ISD code of USA with your number but shown no active number as you informed us later that it is your Indian number which you are using for WhatsApp from UK whereas in sender details UK address also not mentioned and Kolkata address mentioned and we have received your payment in USD. So we confused and done wrong isd code addition by mistake.

Then we informed you by email around 2.39 pm about all the situation and asked for your confirmation, because we can not deliver the alternate product without your consent, and we forced to our delivery boy to wait in that sweets shop till 3.30 pm if we get any reply from you will inform him and he may deliver the order.

but we have not received any reply till 3.45 pm and he went out from shop and returned back. Due to long distance of sweets shp and delivery location from our office we know it will not possible to deliver the order later on same day and as the order product also not available so it is our duty to refund your paid amount to you otherwise you definitely told us - "that we cheat you by taking money and not delivered the items or correct items" - So we processed the full refund by cancelling the order and obliviously we have done these by informing you by email.

Even as we faced the issue with your ordered items , we completely removed that item form our website to ensure our customer should not get disappoint by ordering that item again as we always try to provide best quality service to our customer. It is our bad luck this time to failed to satisfy you due to non availability of correct item and due to some miscommunication, we are very sorry for that.

Thanks and Regards
Giftsmyntra.com Customer Care

Giftsmyntra からの回答

2026年1月20日

Thank you very much Madam for sharing your feedback and for your trust on us. We love get more chance to satisfy you by delivering your gift timely and properly.

Thanks and Regards
Giftsmyntra Customer Care

Giftsmyntra からの回答

2025年10月11日

Dear Sir/ Madam,
please check your order copy where you have ordered (order number 24703) 30 red roses arrangement in wicker basket NOT yellow roses in glass vase. Here I am sharing the product link for your reference
https://www.giftsmyntra.com/gift/amazing-roses-arrangement/

So we delivered correct items as per your order as you mentioned your sister received red roses in wicker basket.
We request you to please check and appreciate our service.

Thanks and Regards
Snita S

Giftsmyntra からの回答

2025年8月14日

Dear Madam

Sorry for your inconvenience,

We have received the order on 7-08-2025 and shipped your gift on same day by Bluedart courier as per mentioned shipping details (Shipment tracking number was 17530662273) and informed you sameday by email.
Even before ship order we asked you if you want to cancel the order , you can and we will refund.
But as taking your consent we processed the order for delivery.

It is very unfortunate that bluedart courier taken long time to deliver your shipment which we cannot manipulate but we also sent several email to courier to make it fast.
We shipped the parcel to your given corrected address too, and as per bluedart showing on their site, they attempted delivery but found premises closed. we informed Bluedart to deliver by call the recipient and hope it will be delivered soon.
We always try to deliver gift properly.

Thanks and Regards
Giftsmyntra

Giftsmyntra からの回答

2025年7月8日

Thank you very much madam to use our service with a Trust on us. Our Team will be happy and motivated to provide more better service to our esteemed customers like You in future too.

Thank you to encourage our Team.

Giftsmyntra からの回答

2025年7月7日

Thank You very much Sir for sharing your experienced with our service, It will definitely encourage our team .
Thank you
Giftsmyntra Team

Giftsmyntra からの回答

2025年7月3日

Thank you very much for your appreciation and feedback. It will cheer up our delivery team to keep up the good job and continue to improve more to make our customer happy like you.
Thanks and Regards
Giftsmyntra team

Giftsmyntra からの回答

2025年7月3日

Thank you very much Sir to trust on us and give a chance to make you Happy!

Thanks and Regards
Giftsmyntra Team

Giftsmyntra からの回答

2025年4月22日

Thank you for sharing your feedback. Your satisfaction is our strength to move ahead.
Thanks and Regards
Giftsmyntra Team

Giftsmyntra からの回答

2025年3月17日

Thank you very much Sir for your feedback. It is our pleasure to serve you.

Giftsmyntra からの回答

2025年2月25日

Thank you very much for your trust and encouraging our team by sharing your feedback.
Best Regards
Giftsmyntra Team

Giftsmyntra からの回答

2025年1月8日

Thank you very much Sir for your kindness and appreciation.
Have a Nice Day!

Giftsmyntra からの回答

2024年10月17日

Thank You very much for sharing your experience about our service quality.
Your satisfaction is the most countable part in our business journey. We hope your feedback will encourage our team to maintain this service quality to make our customers happy like You.
Thanks and Regards

Giftsmyntra からの回答

2024年7月21日

Thank you very much for sharing your beautiful feedback to encourage our team to make happy our esteemed customers like you...Have a Great Day!
Best Regards
Giftsmyntra Team

Giftsmyntra からの回答

2024年5月12日

Thank you very much
Regards
Giftsmyntra.com