Not recommended
Ok-ish in Thailand, slow in Vietnam. Can't do a videocall in Vietnam and at areas where it is more busy (like a football game) it becomes totally useless. I don't recommend Gigatel for these countries.
2026年2月12日
自発的なレビュー
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
企業情報
当該企業による記述
Global eSIM supplier focused on best prices, most flexible refund policies and customer support.
連絡先
30 N Gould Suit R, 82801-6317, Sheridan , 米国
- +5521981908190
- support@giga.tel
- giga.tel
3.1
まあまあ
9件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 20％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Scammy af even safari warns of danger
Absolutely not worth it after doing it online and paying everything is WhatsApp’d to you. The WhatsApp link that is sent to install your esim is literally then flagged by WhatsApp and safari as dangerous and when clicking ignore, it just errors out saying “forbidded” despite googles pathetic AI recommendations this is not a useful or reliable esim provider
2026年1月25日
自発的なレビュー
STAY AWAY, SCAMMERS !
Two weeks before my trip to Brazil, I bought two eSIMs. Even the purchase was a nightmare because nothing worked on the website! Upon arriving in Rio, I was surprised to find that neither eSIM card could be activated! I contacted support via WhatsApp, and surprisingly, to this day (three weeks later), I haven't received a reply or any response. Luckily, I got my money back via PayPal! STAY AWAY, they're scammers!
2025年11月22日
自発的なレビュー
Didn't work
eSIM didn't work at all even though I followed all of the installation instructions and did some troubleshooting. Their FAQs are useless for troubleshooting even though they reference it in their emails. It's been many years since I've purchased an eSIM that was dead on arrival, and Giga.tel got to reset that counter. I'm waiting on them to process a refund for my order before I dispute the charge on my credit card.
2025年11月12日
自発的なレビュー
Non Working eSIM for Brazil Fully Refunded
Bought an eSIM for Brazil. Since I am using esim.me card, it did not work with my phone even though I followed all Giga.tel guidelines (it has to be activated within Brazil). Their WhatsApp support was attentive and friendly at all times and after some back and forth I got a full refund.
2025年10月8日
自発的なレビュー
Great E-Sim!
Everything was really clear and the internet worked everywhere I went in Brazil. When I had a question this was answered really quick as well through the Whatsapp service.
2025年7月10日
自発的なレビュー
Giga からの回答
Thanks for the kind words! Hopefully we can supply your next esim on your next trip as well.
Fast, affordable, and super easy to use
I’ve used Giga.tel for the third time recently and was really satisfied all three times. The eSIM QR code arrived within minutes after payment, setup was quick and worked right away on my iPhone.The pricing is also really competitive compared to other eSIM providers I’ve used and coverage has been reliable everywhere I went.
Also had a couple questions about switching devices, and their support team responded quickly and clearly.
Super convenient, great price, fast delivery, and support that actually responds. Will definitely keep using them
2025年8月6日
自発的なレビュー
Giga からの回答
Glad you enjoyed it! Thanks for the review.
Excellent service
Excellent service. I got an eSIM for Brazil and it even came with a local number too. I loaded it on my phone before my international flight and it activated as soon as I arrived. Very good pricing too. Highly recommended.
2025年8月2日
自発的なレビュー
Giga からの回答
Glad you enjoyed it! Thanks for the review.
It's a scam
It's a scam. They took my money but no service, no mail. no answer fro customer service.
2025年7月28日
自発的なレビュー
Giga からの回答
Hello Alessandro,
You sent us the following message "I did not receive the confirmation email"
Our response time is 24 hours but we responded in 18 minutes with the following message "Hi, sorry for the delay. Can you please tel me your order number that appeared on checkout?"
Your reply "No Number. I'm writing a review on trustpilo no its a scam"
We requested you inform the email or phone number used to place the order so we could find your order but you didn't send anything and posted this complaint.
Once you gave us the email used we offered to resolve the problem or issue a full refund and the refund was issued but you still posted and didn't retract the complaint.
Please understand that if you message a company saying you placed an order and don't give any information about the order its completely impossible to give you any form of support.
I appreciate you thanking our support team for resolving the issue but would very much like it that you post a follow up explaining the situation.
Thank you
Giga.tel support team.
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