Giggling Squid レビュー 

i ordered a slow cooked beef dish main meal. portion size was small ,meat content skimpy,sauce was oily and the dish lacked thai flavour. My first and definitely my last visit to a giggling squid branch. i told the waitress not to include service,she didnt offer an apology.

Great service and fit us in last minute when our other booking fell through. Karina was really supportive of our two disabled parents and made a fuss of my brother. Authentic food and really pretty decor. Treat yourself!

Food was delicious. Went to the Stratford upon Avon restaurant with 6 friends for dinner. Was seated very fast but we had to wave a server over after 15 minutes of sitting to order drinks. A little disappointed they didn’t have a gluten free menu but my friend was able to use her app and find what she could order. Service was very slow but food was amazing so would recommend.

Bath Giggling Squid

The meal was generally good and the main server team friendly. But, when making payment with two gift cards they were refused because they were out of date. The catch (which no one in their right mind would see coming) is that they were one day over their year’s use because of the leap year! The assistant manager - James - was truly one of the most arrogant, rude and patronising members of the team I think I have ever had the misfortune to meet. He was so rude, standing aggressively over the table like he was ruling it all whilst informing us we were wrong. But, they already knew it was my Mum’s birthday, they knew we were celebrating as she was recovered from a serious health condition and operations. They knew this but didn’t care and not only wouldn’t help but decided being rude was far more important. It was genuinely disgusting. So, it is promised it would be sorted over email and to save the hideous embarrassment we paid and left - to our horror the debacle continued via complaints with James (assistant manager no less) continuing his rude diatribe and then the supposed operations manage being equally useless. This place is not cheap, the food whilst good is not amazing and the management team are appalling. This was supposed to be a celebration and the gift cards were for my parents birthday so this was just a mess and so poorly handled. Bath has lots of better places to go - Thaikun is far better food and the staff always amazing. Whoever hired and trained James needs to consider what a poor job they have done and that customers deserve to feel happy, welcome and positive even if there are issues to sort. It was also his issue to sort and he refused to try. Rude, rude, rude and just will never go back and I hope this review saves others from this awful experience. I wondered why it was so quiet in there and now I know! You have been warned…

Second visit to The Giggling Squid in Reigate - even better than before. Served by Nan who was helpful and attentive with our food allergies - thank you 😊 The food was absolutely delicious too. Highly recommended.

I ordered a takeaway from Giggling Squid tonight, which was delivered by JustEat couriers. The food was tasty, plenty of it, and good value for money. Really enjoyed it, and have enough left over to eat later tonight for a snack!

I recently went to the Giggling Squid in Chelmsford for my Christmas meal and spent over £310. My colleagues and I had a really great time. As a result of this great experience, I got a take out from the Giggling Squid in Chelmsford on the evening of 18/1/2025...to say that I was disappointed is an understatement. I ordered Giggling wings which were nice and I had the Jasmine Rice. I also ordered Slow Cooked Beef Massaman for which there is an additional £2.00 charge. I had driven 10 miles to the restaurant and 10 miles home. When I got home, I was really disappointed to establish that I had been given chicken, even though I had paid the additional charge for the beef which is reflected on my receipt. I was not able to drive another 10 miles back to the restaurant so I had no choice but to eat the chicken, which I really did not enjoy.
I am extremely disappointed because of my above poor experience and I will not be recommending the Giggling Squid to any of my family and friends because of this seemingly intentional change to my order.

The worst restaurant I’ve ever been to.
The portions are as small as the letters on the menu. The food is overpriced, and the portions are ridiculously tiny. Then they automatically add a service charge and don’t even feel guilty about it after providing terrible service!

The server had the audacity to shove the card machine under my nose, with the tip set to £0, and stared at me like she was about to curse me if I didn’t add extra. Isn’t the £8.65 service charge enough? Do you really need more for a small, unsalted portion of rice and other mediocre food?

There was no salt on the table, and no waiter was available to bring any. It was a terrible experience overall. I hate McDonald’s, but honestly, I wish I’d gone there instead – it would have been much cheaper and far tastier! LEICESTER

Winchester restaurant:

Was excited about my first giggling squid experience but unfortunately it didn’t live up to expectations.

Starters were lovely, however myself and a friend ordered the Giant Butterfly King Prawn Pad Thai for our mains. It arrived with only 3 prawns which were shell on. Wasn’t aware of that as I wouldn’t have ordered it if I was (please add to description or advise upon ordering). We weren’t provided with anything to clean our hands with either which made it a messy experience. Once I did manage to de-shell my prawns, they were dry and bland, as was the pad Thai. Our sticky rice was also more of a block of rice, wasn’t pleasant at all. Below average main.

We were comfortable for most of our visit, however, the heating went off at one stage and it suddenly got very cold, we were all sitting with our coats on our laps. We raised it to the staff and they said we were sitting next to the chimney. It was -2 outside so that blowing onto our legs was not pleasant.

It was disappointing that we raised all our issues to the staff and nothing was done to try and make things right to ensure we left happy customers.

I won’t be rushing to return.

Attended giggling squid in cardiff. Warm welcome, ordered fisherman Feast as a starter for 2. Soft shell crab was delicious as was the sat n pepper squid. The crispy squid I found was pretty tasteless, but one small soft shell crab cut in half wasn't great value to say least

I ordered a main if chilli basil stir fry. Now this is where the issue arise, the waiter said it was only a stir fry, which is obvious but I way it was said I basically forced me to order a side of rice which I didn't want. Wasn't a nice moment and u felt embarrassed.

The food was lovely but couldn't finish it as has the rice to eat which I didn't want. Shame really.

We visited the Mere Green restaurant for New Year’s Eve 2024. It previously enjoyed a takeaway but had a less positive experience eating in so I contacted the restaurant to highlight but it was really important to restore our faith. When we arrived, we were shown to a nice table And our drink order was taken fairly promptly. The Grincb cocktail lived up to its name, being mean with the alcohol and without any interest or festive touches whatsoever. The waitress said she would take our drinks order and then bring lots of starters which we had pre-ordered three weeks previously. We were then roundly ignored despite trying to attract attention.After 40 minutes, I got up to raise a complaint and we were offered a round of drinks. When the mains arrived, the portions were very varied and we found that two meals came with rice although that wasn’t indicated on the menu so we had ordered sides that we didn’t need. The stirfry beef was ridiculously spicy even for me who enjoys spicy hot food. There was no flavour to it just burning Chill. The Moo hong was extremely salty, The lighting was very bright, the noise levels in the vacuous space uncomfortable, the food average in taste and presentation. The service, minimal to non-existent.  Absolutely no obvious attempt to make occasion special. The bill was reduced I removing a round of drinks, puddings on the sides sadly this did not make up for the problems we experienced. We won’t be rushing back any time soon.

We love this place - it’s somewhere different with tasty food and good service!

I feel compelled to share my recent experience at Giggling Squid in Brentwood, as it has left me deeply concerned about their food safety practices and customer service.

On December 1st, 2024, I had a meal there, which included prawns. Hours later, I became violently ill with severe vomiting and diarrhea that lasted for two days. What makes this more alarming is that I was the only person in my group to eat prawns, and no one else fell ill.

I reported the incident to the restaurant immediately, but their response has been nothing short of dismissive. Instead of taking my complaint seriously, they speculated that my illness might have been caused by norovirus—even though there is no evidence to support this claim, and my family members, who ate with me and live in the same household, were unaffected.

Despite my requests, they refused to provide transparent details about their seafood handling.

To anyone considering eating at Giggling Squid, especially the Brentwood location, I urge you to think twice. If you’ve had a similar experience, please speak up—it’s vital to hold businesses accountable to prevent others from getting sick.

I’m sharing my story to raise awareness and ensure no one else has to go through what I did.

Yesterday I visited one of your restaurants and was surprised that the service charge was 7.5% rather than the standard 10% or 12.5%. I asked for it to be put up in recognition of the excellent service I'd received, but this was apparently impossible to do. On making enquiries later, I found out that the service charge had been reduced as a way of making the food itself more affordable. I was pretty shocked by this -- and would never eat again at a place that exploits its workforce like that. Despite the food being delicious, it left a bad taste in the mouth.

Anastasia was a brilliant server at Portsmouth on Sunday. The food was excellent but our visit was made much better by Anastasia who looked after wonderfully.
It made a terrible weather day much sunnier.

Went to Bracknell Giggle squid with my Coeliac daughter for her birthday. Fairly empty when we got there. Took 30 min to order drinks, 45 for food order to be placed. After 1.5 hrs and chasing 3 times our starters arrived. Then had to chase mains. Waitress seem scared to serve us and insisted all orders via a manager, who was generally unavailable. They did comp the starters in the end.
The food was good however worst service in a long time and communication from staff was non existent. If not for the comp on the starter would be 1 star.
Seriously stop being afraid of Coeliac and treat people with respect.
My daughter had been exited to go there and left upset.

It was ok. No more so though. The food was fine (our plates were empty) but it wasn’t amazing. And certainly not for the money. Very overpriced for what it is.

Really slow and inattentive service as well. In two hours we only had a main course, and then had to ask our server for a dessert menu.

Ultimately we were left disappointed and wouldn’t recommend.

We had a lovely very tasty meal at the Harrogate restaurant yesterday.
The service was spot on … very attentive and friendly . Will most definitely return .

Chichester restaurant. There was 7 of us (incl myself) for 2 x 60 birthdays. Manager Chris & staff very friendly, efficient service & not rushed. Food was amazing, we all enjoyed.

Amazing service by Natalie in Horsham, amazing food, and the restaurant is spotless. We keep coming back for the food as it is top tier, the chilli mushroom starters and spring rolls are insane! Pad Thai and Green curry for mains were sensational, thoroughly recommend