Giovanni's Gelato レビュー 

Giovanni's Gelato からの回答

2026年3月17日

Niki, thank you so much for your fantastic review.

We’re absolutely delighted to hear how much you’re enjoying working with us. It’s great to know that the rotating selection of flavours is helping you showcase the range we’re so passionate about creating.

Your kind words about our gelato quality and service truly mean a lot to the whole team. We always aim to be as flexible and supportive as possible, so it’s wonderful to hear that’s making a difference to your business.

We really value your partnership and look forward to continuing to bring you (and your customers!) many more delicious flavours.

Thanks again for your recommendation—it’s hugely appreciated.

The Giovanni’s Gelato Team

Giovanni's Gelato からの回答

2026年1月30日 に更新

Thank you so much for this wonderful 5-star review! We're also excited to let you know that you have been selected as a winner of our £20 gift voucher! To claim: Email ciao@giovannisgelato.co.uk within 48 hours (by 1st February 2026).


Your description of our gelato as "rich and creamy without being heavy" truly captures what we strive for with every batch we make. We're absolutely delighted that you experienced the real flavours and that pure joy we put into our craft. Knowing that our gelato makes you feel a little luxurious is the best compliment we could receive. We can't wait to bring you that same joy again soon. Thank you for choosing Giovanni's!

Giovanni's Gelato からの回答

2025年12月22日

What a fantastic review – thank you so much!
We're delighted that the richness and flavour of our gelato has made such a great impression. Knowing that our commitment to quality shines through in every scoop is exactly what we strive for.
It's brilliant to hear that our team provided you with friendly and efficient service too. We take real pride in building strong relationships with our wholesale customers and ensuring you receive the best possible experience from start to finish.
Thank you for recommending us and for your loyalty. We can't wait to supply your next order!
Best wishes,
Giovanni's Gelato Team

Giovanni's Gelato からの回答

2025年4月8日

Dear Nitin
We're absolutely thrilled to see your 5-star review on TrustPilot for Giovanni's Gelato! Thank you for taking the time to share your positive experience with our products.

It's wonderful to hear that you enjoyed our flavours. We take great pride in creating authentic gelato with the finest ingredients, and feedback like yours makes all our hard work worthwhile.
As one of our valued wholesale customers, your satisfaction is especially important to us. We're committed to maintaining the exceptional quality and taste that you've come to expect from Giovanni's Gelato.

If there's anything else we can do to support your business or if you'd like to explore new flavours in our range, please don't hesitate to reach out. We look forward to continuing our partnership and supplying you with "awesome taste and flavours" for years to come!

Warmest regards, GG Team

Giovanni's Gelato からの回答

2025年3月13日

Dear Natalie,
Thank you so much for your kind words and continued trust in Giovanni's as your gelato supplier. We're thrilled to hear that our service, delivery times and product quality have consistently met your expectations over the past two years.

Supporting businesses like yours is truly our pleasure and we're equally excited about continuing our partnership in the future. Your satisfaction is our priority and feedback like yours motivates our entire team to maintain the high standards you've come to expect from us.

If there's ever anything additional we can do to support your gelato business, please don't hesitate to reach out. We value your business and look forward to many more years of successful collaboration.

Warmest regards,
The Giovanni's Team

Giovanni's Gelato からの回答

2025年3月6日

Dear Lucas May Florist Coffee & Gelato shop

We're absolutely thrilled to hear how well Giovanni's Gelato is performing at your beautiful Knebworth location! It's fantastic that all 14 flavoUrs are being stocked and especially gratifying to know your customers are enjoying our vegan options as well.

Partnerships with quality establishments like yours are what make our business so rewarding. Your shop's combination of flowers, coffee and gelato creates an exceptional experience for your customers and we're honoured to be part of it.

Thank you for your continued support and for taking the time to share such positive feedback. We look forward to our ongoing collaboration and to bringing more delicious flavours to your customers in Knebworth.

Warm regards,
The Giovanni's Gelato Team

Giovanni's Gelato からの回答

2024年12月9日

Dear Valued Customer - Rosie

Thank you so much for taking the time to share your wonderful five-star review. We are thrilled to hear that our gelato has become a delightful addition to your bistro's menu and that your customers are enjoying it.

It's incredibly rewarding to know that our gelato not only meets but exceeds the expectations of professional food service establishments like yours. The fact that your customers are offering compliments speaks volumes about the quality and taste of our product.

We take great pride in crafting authentic, delicious gelato, and hearing feedback like yours motivates our entire team to continue delivering exceptional culinary experiences. Your support means a great deal to us, and we're grateful that Giovanni's Gelato has become a part of your bistro's offerings.

Thank you again for your kind words and continued partnership.

Warmest regards,
The Giovanni's Gelato Team

Giovanni's Gelato からの回答

2024年10月31日

What a wonderful review - thank you so much! We're absolutely delighted that you've highlighted the exceptional service from Antonina and Carmelo. They truly embody the heart and soul of Giovanni's Gelato's commitment to our wholesale partners.

Your kind words about them being "the stars" brought big smiles to our faces. We take immense pride in not just delivering premium gelato, but also in building genuine relationships with amazing customers like you.

Your satisfaction means everything to us, and we look forward to continuing to provide you with the same level of friendly, helpful service alongside our authentic Italian gelato.

Grazie mille,
The Giovanni's Gelato Team

Giovanni's Gelato からの回答

2024年10月28日

Thank you so much for taking the time to share your experience with us! It truly makes our day to hear that both your company and your customers are enjoying our gelato. We pride ourselves on offering prompt service and a diverse range of high-quality flavours, so it's particularly rewarding to know this has made a positive impact.
Your continued trust in our products means the world to us, and we remain committed to maintaining the quality and service standards you've come to expect. GG Team

Giovanni's Gelato からの回答

2024年10月25日

Thank you so much for taking the time to leave this wonderful review! We're thrilled that you enjoyed our gelato selection and that the delivery met your expectations. It means a lot to hear that you'd recommend us to others. We work hard to offer a variety of authentic gelato flavours and ensure they reach our customers quickly and in perfect condition. We look forward to serving you again!

Giovanni's Gelato からの回答

2024年10月25日

Thank you so much for taking the time to share your wonderful experience with our gelato and sorbet products! We're delighted to hear that you found both our customer service and product quality exceptional.
It's especially wonderful to hear that Fitore provided you with great service - we'll be sure to pass along your kind feedback to her. Our team takes great pride in helping our wholesale partners find the perfect gelato and sorbet selections for their menus.
We truly appreciate your recommendation to other businesses. Our goal is to help each of our partners stand out with "extraordinary gelato," as you so perfectly put it!
Thank you again for choosing Giovanni's Artisan Gelato as your supplier. We look forward to continuing to serve your business with the premium quality and service you deserve.

Giovanni's Gelato からの回答

2024年10月16日

Thank you so much for your fantastic 5-star review! We're delighted to hear that your customers love Giovanni's Gelato and are returning for more. It’s always a pleasure to work with you, and we’re thrilled that our gelato is a hit with your customers too. We look forward to continuing our partnership and helping you serve up more smiles and sweet moments!

Giovanni's Gelato からの回答

2024年8月28日

Dear Naila

Thank you so much for your wonderful review! We're thrilled to hear that our gelato has been a hit with your customers and that you've had such a positive experience with our team. It’s always a pleasure working with you, and we’re excited to continue supporting your business in the future.

Here’s to many more successful years ahead together!

Best regards,
The Giovanni's Team

Giovanni's Gelato からの回答

2024年8月23日

Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed your latest delivery of gelatos and sorbettos. It's great to know that our ordering process is smooth and efficient for you each time. We're passionate about offering a wide range of flavours to satisfy everyone's tastes, so it’s wonderful to hear that we’re hitting the mark! Your kind words about our delivery service mean the world to us, and we're honoured to be your top choice. We look forward to serving you again soon!

Giovanni's Gelato からの回答

2024年8月29日 に更新

**Congratulations!**
You are the winner of our monthly prize draw and have won a £20 gift voucher to spend in-store at Milton Keynes. To claim your gift voucher, please email us at ciao@giovannisgelato.co.uk.

Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your experience with us. Our team takes pride in providing friendly service and top-notch Gelato, so your kind words mean a lot to us. We’re delighted you found everything to your liking and are grateful for your recommendation. We look forward to welcoming you back soon for more delicious treats!

Giovanni's Gelato からの回答

2024年8月20日

Thank you for your fantastic review! We're delighted to hear that both you and your customers are enjoying the quality of our gelato. It's wonderful to know that our commitment to great customer service has made your experience with Giovanni's Gelato so positive. We truly appreciate your support and are honoured to be a part of your success. Looking forward to continuing to serve you with the best gelato!

Giovanni's Gelato からの回答

2024年5月30日

Thank you so much for your wonderful 5-star review! We're delighted to hear that you and your niece enjoyed our fantastic selection and that the coffee and Biscoff gelato, as well as the vanilla and chocolate combo, were delicious. It's always our goal to serve up creamy gelato with a smile, and we're thrilled to have made your visit a pleasant one.

We're also excited to let you know that you have been selected as a winner of our £20 gift voucher! To claim your voucher, please email us at info@giovannisgelato.co.uk

We look forward to welcoming you back soon!

Giovanni's Gelato からの回答

2024年11月7日 に更新

Hello Evie, We're also excited to let you know that you have been selected as a winner of our £20 gift voucher! To claim your voucher, please email us at info@giovannisgelato.co.uk

We look forward to welcoming you back soon!
Thank you so much for your wonderful review! We're thrilled to hear that our gelato is your favourite and that you trust the quality of our ingredients. We're passionate about creating the best flavours, so it's fantastic to know you enjoy the pistachio, coconut, melon, amarena, and mango sorbet as much as we do. We look forward to serving you again soon and continuing to delight your taste buds! GG Team

Giovanni's Gelato からの回答

2024年4月29日

Thank you so much for your glowing review! We're thrilled to hear that you're enjoying our products and that our customer service has met your expectations. It's always our goal to deliver the best experience possible, and we're glad to have had the opportunity to assist you. We truly appreciate your business and look forward to serving you again in the future. If you ever need anything, don't hesitate to reach out. Thanks again for choosing us! GG Team