Glasgocabs レビュー 

Pre booked via the app. Booking was confirmed for 03:35 for Buchanan bus station Glasgow. Needed to be on airport bus to Edinburgh to catch a flight. Phoned and they said they still didn’t have a driver to accept the job at 03:25. I explained it was booked. He explained this was not a guarantee. Waited until 03:35 and phoned again. Still no driver. As I got a lift from family, waking kids up etc etc through the night the app said a driver was on its way but we had already left at 03:45. Never again. Completely unreliable for something important.

Pre booked cab on app for 4pm and it was sent immediately (11:30am!) Tried to phone but no answer. Explained to driver what had happened. He phoned them and explained and told me that it was now booked for 4pm. In the meantime I received an email saying I was being charged £5 for being a “no show”.
Explained to female on phone what had happened and asked her to waiver the £5 or I would never use them again. She refused. She also told me there was no booking for 4pm!!! App/account now deleted and I will NEVER use again!

Booked a cab for 08:00 on the 4th June, I pre booked it to save any hassle, 7:45 message saying assigning you driver, 8:05 I called them, driver dropping off near me, 8:15 I called back,NO driver been assigned, had to cancel, if I miss train I’ll be back in touch, ridiculous, no point in booking

Driving home today, encountered one of the friendly drivers. They were driving rather fast along a road with cars parked and demanded i reversed back to allow him "his line of way". It would have been far easier for them to pull back 10 yards but no common sense or decency. Will not be using this company if this is the standard of driver.

**AVOID! AVOID! AVOID!**
Easily the worst taxi company we have had the misfortune of using, and by judging with the reviews I'm not surprised. This company take full advantage of teenagers trying to get home after a night out with their ridiculous prices. Charged £95.30 for a 27 mile journey? Staff on phone absolutely useless. Step forward the "lovely " Taylor. Zero hcustomer service skills with the worst possible attitude imaginable. We were advised by another operator that the journey was no more than a £45 hire and told to submit a complaint via their email address. Step forward Peter the "manager". Peter tries justifying the £95.30 hire because the driver took the motorway? It took the driver 45 minutes to complete the hire meaning £120 p/h is the going tate for a taxi driver in this current climate? If I wasn't so angry I'd be asking for a job.

**AVOID! AVOID! AVOID!**
Easily the worst taxi company we have had the misfortune of using, and by judging with the reviews I'm not surprised. This company take full advantage of teenagers trying to get home after a night out with their ridiculous prices. Charged £95.30 for a 27 mile journey? Staff on phone absolutely useless. Step forward the "lovely " Taylor. Zero hcustomer service skills with the worst possible attitude imaginable. We were advised by another operator that the journey was no more than a £45 hire and told to submit a complaint via their email address. Step forward Peter the "manager". Peter tries justifying the £95.30 hire because the driver took the motorway? It took the driver 45 minutes to complete the hire meaning £120 p/h is the going tate for a taxi driver in this current climate? If I wasn't so angry I'd be asking for a job.

Peed off! Angry! Fuming! are the only words I can use politely!
Done my shopping..phoned usual taxi(unavailable) phoned this arce of a firm (automated.)
Waited 35 minutes, phoned an answer machine..got an automated reply.they were running late! Waited another 15 mins, my phone died! So here was me.stood outside the supermarket,at 8.30 pm...food defrosting,dead phone then went back into the shop and they phoned a taxi for me,who turned up within 5 minutes..Thank you Asda and East Mearns taxi!
Glasgo taxis ..need to value customers. They're not just cashcows!!!!

Booked a taxi to airport didn't show I missed flight and holiday never use again joke of a company

Absolutely terrible. We always used this company when it was Glasgow Private Hire but since they have taken over every other private company they are absolutely S@&T.... My mum (pensioner) is receiving chemo for cancer and she booked a cab the day BEFORE her appointment. On the day she waited outside for the cab to show up and they didn't so she called them repeatedly only to be told you CAN NOT book a taxi now.....WHAT???? So anyway she MISSED her chemo appointment. Then today i booked a taxi (automated calls only) for 3p.m. The taxi showed up at 3.50 p.m. Nice going GlasGOCabs. We will NEVER be using you again!!!! I hope you go out of business....

Family party, at the end of the night my son went home on GlasgoCabs. Unfortunately he dropped his phone in the cab. I phoned the cab office, who located the driver, who in turn returned the phone to my son. The whole proces was quick, efficient and courteous.

Will definitely use again

Absolute robbers. Taxi driver told me to cancel as it is free. Got charged £5 They should be wearing masks 🤬

Taxi did not turn up. We pre booked it too. Nobody answered calls. We missed our flights due to this. Don't use. Do not rely on them.

Poor booking app system. Unfairly charged. Communication and customer service is bad.

Shocking, charged £5 for the driver not being able to locate me even though I was where I said i was on the app, customer service shocking when trying to query it

I think the previous reviews say it all. They've got a monopoly and they simply don't care, my complaints are numerous from drivers pointing at sat nav and expecting me to enter details, to getting lectures on abstinence, consistently late and the few drivers who don't need sat nav seem intent on ripping you off. E.G. taxi booked from Partick rather going through Clyde tunnel decided to go via Charing Cross and onto M8. It's time GCC took serious action.

I had an amazing journey with this taxi firm today !

outstanding service when booking it also the app work’s excellently and is top tier for priority booking

Thanks to the driver that took me from lenzie to bishopbrigs !!!X

Booked a taxi the night before pick-up on the 'priority' booking app. Booked it for a time that would let me get the only direct bus of the day, up north.

Taxi arrived 35 minutes late, 5 minutes before the bus was due to leave the bus station: 20 minutes away.

Received a text telling me I was a no-show'. Refused to answer my phone call.

I've since deleted the 'priority' booking app. Steer clear of this bunch of cowboys.

Asked driver to go right, he said left,back and forth, I told driver as he didn't understand English he shouldn't be driving a taxi. I got out and received a call from taxi company accusing me of being racist! I was nevertheless charged as I had an account. Not the first time I've had problems with them avoid at all times.

After new year i got a wait and return taxi for my son just before midnight to go to a 24 hour shop the driver was asian my son is partially sighted due to a rta in a taxi, so hes quite nervous going into a cab the driver decided to slag my son who wears a patch and refused to bring him home he had to walk i phoned to complain and was told to email management wich i did and still no reply weeks later lets face it if we said anything racial we would have been in court but its ok for a driver to make fun of a disability its not right nothing was done at all its disgracefull i would avoid at all costs black hacks are cheaper, drivers know where they are going and are polite.what annoys me is the management didnt reply to my email so they must find it funny as well.

Awful company.
No customer service.
Disgusting attitude from Peter kelso.
App systems that do not work leaving the customer stranded.
Dangerous company do not use.