Glassnow レビュー 

Their customer service is excellent! Brandy worked with me and answered all of my questions. She was so kind in helping me navigate their site and customize my order to fit my needs. Both of my calls felt as if I was talking to a good friend who just so happened to own her own company. I am a start up company so my order was not a large order but she treated me with the dignity and respect of a corporation. I felt like they appreciated my business. My products arrived packaged with care in a timely manner. Their products are thick solid glass. Not the flimsy thin glass that you may find in stores. The colors are just as beautiful in person as they are on line. I will definitely be returning as my company grows. Kudos to Glass Now!!! I so appreciate your service!

Quality products, great customer service, quick and safe shipping.

I have been ordering from GlassNow for about 3 years. Their product quality and customer service are excellent. I highly recommend.

They have the best glass bottles for the best price anywhere. And their service is perfect.

Glassnow definitely excels with their customer service. Their team was responsive, and knowledgeable. They have great prices and a variety of designs for glassware that I can utilize in my small business.

Tbh, I was hasty, but was met with pure genuine patience. That's 1.
The quality of their products are strong and VERRRY cute . I loveeee them!
Thank you .

Pleased Customer

I have ordered from Glassnow for now 6 years and decided to add my own review.
To address other comments, yes, they do sell out of colors and it requires me to place my orders in advance to make sure my inventory is ready for my seasonal sales. I do the same with most of my wholesale suppliers as it makes sense for my business to plan most of the time 3 to 5 months ahead.
I work with Glassnow because their customer service is second to none, their selection is growing consistently, and having been burned by Chinese suppliers, I find their price point very good for quality jars.

Really impressed with the quality of their jars for the price point. Lots of options for closures too. Sales team was very responsive.

Place an order and next time I check the status they are out of stock. Check again and they are delayed another month. Totally unreliable.

I want to love this company so much. I absolutely love their physical products- but I have never experienced such poor customer service in my life. I have had several huge issues with their online billing system, and not only are they unhelpful in solving problems, but they act like it's *my* fault. I am unfortunately going to have to start researching a new vessel supplier, and honestly it makes me so sad. I want to support small and local so badly.

Oh, but the warehouse people are SO nice and very very helpful.

As others have noted, they cannot seem to figure out how to stock product. While their containers are high quality and their prices are competitive, they are completely unreliable as a supplier. I’ve had issues trying purchase glassware for the last year as they are always on backorder. When I contacted them about a product that was continually out of stock all summer, they told me they were not aware it had been out of stock for that long and that if I needed it then I should buy a separate pallet from their manufacturer in China. Very unhelpful customer service. Since I’m constantly having to order from a backup supplier for stock, I’m ready to look elsewhere for a reliable supplier.

This company has a few products I use for my business so I’m locked into ordering from them. However, they often run out of product, they’ve got a strange antiquated way of taking orders (it had to be approved by someone) and they take FOREVER to ship out. Again, I have to buy a few things that seem to only be available at this company. But their standards are definitely not comparable to other wholesale companies I order from

I love their products but they run out of stock often making it impossible to use them for my business. (The restock wait time is way, way too long.)

I love this company. They offer gorgeous glassware and have excellent customer service. I highly recommend.