Global elegance moving and Logistics  レビュー 

7
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TrustScore 5段階評価の3

3.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

企業情報

当該企業による記述

Global Elegance Moving & Logistics was built with one goal in mind: to provide customers with a better, more professional moving experience. We specialize in residential and commercial moving and logistics services, helping customers with local and long-distance moves throughout the United States. From the initial planning stages to pickup, transportation, and delivery, our team is focused on clear communication, careful handling, and dependable service. Moving can be stressful, which is why we believe customers deserve a company they can communicate with, trust, and rely on. We take the time to understand each customer’s needs and work to provide solutions that fit their move, schedule, and budget. Our team is committed to treating every shipment with the same level of care and attention we would expect for our own belongings. We continuously work to improve our operations, customer service, and overall moving experience. At Global Elegance Moving & Logistics, we don’t just move belongings—we help people move forward. Our commitment is to professionalism, transparency, customer care, and delivering a moving experience our customers can feel confident about. Global Elegance Moving & Logistics — Moving You Forward With Confidence.


連絡先

3.0

まあまあ

TrustScore 5段階評価の3

7件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 25%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.0

すべてのレビュー

(7)

過去12か月のレビュー数: 8件

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5つ星のうち1の評価

If I Could Give Zero Stars

If I Could Give Zero Stars, I Would

If you are looking for a moving company that specializes in turning your belongings into a pile of crushed cardboard and broken packing material, congratulations—you may have found the right company.

These pictures pretty much tell the entire story.

Boxes arrived crushed, ripped open, collapsed, and visibly compromised. One box looks like it has been through an actual war. The contents are exposed, cardboard is torn apart, and there is damaged/broken glass and packing material mixed throughout. Another box is literally caving in on itself.

I understand that moving involves some bumps and normal wear and tear. What I do not understand is how anyone could look at the condition of these boxes and think, “Yep, that’s how we return a customer’s belongings.”

This isn’t “a little scuffed.” This isn’t “one box got bumped.” The photographs show seriously damaged packaging and belongings that were not adequately protected during the move.

And let’s talk about the irony: these are supposed to be professional movers. Apparently, “professional” means putting your possessions in boxes, loading them up, and then letting physics and fate figure out the rest.

My advice: photograph EVERYTHING before your move. Because if your experience is anything like mine, you’re going to need evidence afterward.

I hired movers because I expected my belongings to be handled with care. Instead, I was left looking at boxes that appear to have been crushed, torn, opened, and generally treated like they had no value whatsoever.

People aren’t paying a moving company to simply relocate cardboard from Point A to Point B. They’re paying for care, handling, protection, and professionalism. These photos do not exactly inspire confidence in any of those things.

If this is what your belongings look like when the truck arrives, you might as well save the moving fee and throw everything down the stairs yourself. At least then you’ll know what happened to it.

Absolutely unacceptable. Based on what is shown in these photographs, I would not trust this company with a box of rocks, much less my household belongings.

2026年9月9日
自発的なレビュー
5つ星のうち5の評価

Jessie feels like the heart of the company

Jessie is amazing in simplifying the process she made sure everything was convenient I feel like no matter when u called she was always available to assist me round the clock ⏰ service all my things where very well handled as far as the movers all items in tact very professional service the movers were very energetic and fun and nice I was amazed at how detailed they where in placing everything exactly where I need it making it easy to unpack they even had a lot of additional tools when loading to make sure my things were very well protected during the move I feel like they went above and beyond when it comes to service

2026年9月8日
自発的なレビュー
Global elegance moving and Logistics  ロゴ

Global elegance moving and Logistics からの回答

Thank you so much for the amazing 5-star review! ⭐️ We’re thrilled to hear that Jessie was there for you every step of the way and made your moving experience smooth and stress-free. We’ll be sure to share your kind words with Jessie and our moving team. We truly appreciate your trust in Global Elegance Moving & Logistics! 🙏📦❤️

5つ星のうち1の評価

Very corrupt company!! Go elsewhere!!


Really bad company. Bait-and-switch tactics. Rude customer service. This place will rip you off. They are a broker. They will quote you one thing and then, right before or the day of the move, will raise pricing or leave you stranded. The companies that they broker out to are known for holding items hostage, breaking and losing personal items. Stay clear of this brokerage. Terrible organization.
There is absolutely no way that the positive reviews are legit. These guys are under investigation by the U.S. Department of Transportation currently. They had 15 complaints against them with the D.O.T in the month of August alone. Do yourself a favor and check it out. They do not allow complaints to be taken down like some others do..... such as the one that you are reading this on now.
Somehow this company has a way of taking down bad reviews as well. I keep posting and they keep taking them down. Shame on google for allowing this to happen. There were 5 negative reviews that have been taken down in the last week. Unbelievable

2026年6月26日
自発的なレビュー
Global elegance moving and Logistics  ロゴ

Global elegance moving and Logistics からの回答

Yes. I would include that point, but phrase it carefully so you’re taking responsibility without admitting to things that aren’t accurate.

Here is a strong Trustpilot response:

We take customer feedback seriously, and when we make a mistake, we stand behind it and work to correct it.

The statement in this review that our company is “under investigation by the U.S. Department of Transportation” and that we had “15 complaints with the DOT in August alone” is not supported by the official FMCSA record currently available for Global Elegance Moving & Logistics LLC (USDOT 4355323 / MC 1703504). The official FMCSA record shows our USDOT status as ACTIVE, with authorized operating authority, and it does not list a safety rating or review/investigation date.

We also want to address the statement that “5 negative reviews” were removed. We do not control Trustpilot or Google and do not have the ability to simply remove reviews because they are negative. Reviews can be subject to each platform’s own policies and moderation process.

Most importantly, when a customer has a legitimate issue, we don’t run from it. We address it. We have worked to resolve customer concerns, learn from mistakes, and improve our processes. We are not claiming that every customer has had a perfect experience. We are saying that when something goes wrong, we stand behind our company and make a genuine effort to fix it.

We welcome legitimate criticism, but statements presented as facts should be supported by reliable evidence. Customers deserve accurate information when choosing a moving company.

Global Elegance Moving & Logistics

One thing I’d change from your wording is “the 5 bad reviews have been resolved.” Unless you have documentation showing all five were actually resolved, say “we have worked to resolve customer concerns” instead. That is harder for someone to challenge.

The official FMCSA page also explains that consumer complaints are submitted to the National Consumer Complaint Database and can be one source FMCSA uses when deciding which companies to investigate; a complaint itself is not proof that a company is under investigation.

5つ星のうち1の評価

Do NOT use this company

Do NOT use this company. We agreed on a price for my interstate move and signed a contract. The day before the move, they raised the price. We only had 2 days ro move, so was forced to pay higher price. Then they cancelled for the next day and came 4 hours late on the last day we had to get out of the house we sold. We paid them to box our belongings and wrap furniture in moving blankets. They showed up with neither blankets nor boxes. The used laborers with no experience instead of movers. Once everything was loaded onto truck they told us they would not take our golf cart as contracted to do so. We had to leave it behind with friends. When they finally delivered our possessions, we had to pay them $6000. cash before they would give us our possessions back. When we finally got our possession, most were damaged or totally destroyed. They refused to refund our money for packing boxes and wrapping our furniture in blankets, which they did not do. We estimate $20,000 in damage to our possessions and.their insurance is a joke. Our $1700 TV they destroyed is reimbursable at only $24.00 because they pay based on weight, not value. Our destroyed couch and bed refunds are equally bad. DO NOT USE THIS COMPANY!!!!

2026年7月30日
自発的なレビュー
5つ星のうち5の評価

Global Elegance Moving provided a…

Global Elegance Moving provided a fairly reliable service. The movers were courteous and efficient in their pick-up. There were some minor coordination problems that occurred but nothing too serious. I've received my items without any trouble, so I'm pleased with the service.

2026年7月27日
自発的なレビュー
Global elegance moving and Logistics  ロゴ

Global elegance moving and Logistics からの回答

Thank you 🙏

5つ星のうち1の評価

Absolutely horrible company

Absolutely horrible company. Do not use them. They tried to bring me in with a low offer and then sent over a truck that didn’t have enough space and then up charge me $13,000. The rep I dealt with, Robert, should be fired. They are slimy and shady and they will not give me a refund because they said I canceled my service after the Mover showed up. Yes, because there wasn’t enough space on the truck for my items to be moved. Do not use them, they will scam you and take your money and not even provide the service.

2026年6月28日
自発的なレビュー
5つ星のうち4の評価

Great service from the beginning to the…

Great service from the beginning to the end. I found them through consumer. Anthony was my sales person, and he was very transparent with me. Price was fair. And I’m happy with service.

2026年4月17日
自発的なレビュー
Global elegance moving and Logistics  ロゴ

Global elegance moving and Logistics からの回答

Thank you 🙏

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